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What is one of the primary responsibilities of a Texas Roadhouse server?
A. Preparing every entrée in the kitchen
B. Operating the restaurant’s payroll system
C. Providing attentive, accurate, and professional guest service
D. Managing the restaurant’s inventory
Answer: C. Providing attentive, accurate, and professional guest
service
Rationale: A server’s primary responsibility is to take care of guests
throughout the dining experience. This includes greeting guests,
accurately taking orders, communicating with the kitchen, monitoring
the table, and ensuring that guests receive appropriate service.
What should a server do first when approaching a newly seated table?
A. Present the check
B. Greet the guests warmly and professionally
C. Clear the table
D. Ask for payment information
,Answer: B. Greet the guests warmly and professionally
Rationale: A prompt and friendly greeting establishes the tone for the
entire dining experience. Servers should acknowledge guests promptly,
introduce themselves when appropriate, and begin helping them with
their dining needs.
Texas Roadhouse is particularly known for which combination of
products?
A. Sushi, ramen, and noodles
B. Hand-cut steaks, ribs, made-from-scratch sides, and fresh-baked
bread
C. Pizza, pasta, and calzones
D. Seafood exclusively
Answer: B. Hand-cut steaks, ribs, made-from-scratch sides, and fresh-
baked bread
Rationale: Texas Roadhouse identifies hand-cut steaks, fall-off-the-
bone ribs, made from-scratch sides, ice-cold beer, and fresh-baked
bread as important parts of its brand identity.
How are Texas Roadhouse steaks described on the company’s official
website?
A. Frozen and pre-portioned
B. Always fresh and never frozen
C. Imported exclusively from Europe
D. Pre-cooked and reheated
,Rationale:
Answer: B. Always fresh and never frozen
Rationale: Texas Roadhouse states that its steaks are fresh, never
frozen, and hand-cut by in-house meat cutters at individual locations.
This is an important product knowledge point for servers.
Which steak is described as the most tender and lean?
A. Dallas Filet
B. Ft. Worth Ribeye
C. New York Strip D. Bone-In Ribeye
Answer: A. Dallas Filet
Rationale: The Dallas Filet is described on the current public menu as
the most tender steak and as lean enough to melt in your mouth.
Which steak is known for being especially juicy and flavorful because of
marbling?
A. Ft. Worth Ribeye
B. Dallas Filet
C. Sirloin
D. Road Kill
Answer: A. Ft. Worth Ribeye
Rationale: The Ft. Worth Ribeye is described as very juicy and
flavorful, with marbling throughout the steak contributing to its flavor
and tenderness.
What is distinctive about the Bone-In Ribeye?
, A. It is served without a bone
B. It is a 20-ounce cut served on the bone
C. It is a chicken entrée
D. It is a small children's steak
Answer: B. It is a 20-ounce cut served on the bone
The current public menu describes the Bone-In Ribeye as a 20-ounce ribeye
served on the bone for additional flavor.
What two steak cuts are combined in the Porterhouse T-Bone?
A. Sirloin and ribeye
B. Filet and strip
C. Filet and sirloin
D. Ribeye and filet
Answer: B. Filet and strip
Rationale: Texas Roadhouse describes its Porterhouse T-Bone as a
Texas-sized 23ounce steak containing two cuts: filet and strip.
What is the Road Kill entrée?
A. A seafood platter
B. Chop steak topped with sautéed onions, mushrooms, and jack cheese
C. A rack of ribs
D. A chicken sandwich