2026/2027
SECTION 1: LEVELS & MODELS OF COMMUNICATION (Questions 1-8)
**1.** A nurse is interviewing a client during the admission health history
and physical assessment. Which form of communication is the nurse
primarily using?
A) Intrapersonal communication
B) Interpersonal communication
C) Small group communication
D) Public communication
**Correct Answer:** B) Interpersonal communication
**Rationale:** Interpersonal communication occurs between two or more
people with the goal of exchanging information, feelings, and meaning. The
nurse-client interview is a one-on-one interaction, making it interpersonal.
**2.** A nurse is teaching a client who is newly diagnosed with diabetes
mellitus. The client tells the nurse, "Thank you. I never really knew what
caused diabetes." Using the Schramm model of communication, the nurse
should recognize the client's statement as an example of which component
of the model?
A) Sender
B) Receiver
C) Message
D) Feedback
, **Correct Answer:** D) Feedback
**Rationale:** In the Schramm model, feedback is the receiver's response to
the sender's message. The client's statement indicates they have received
and understood the information, allowing the nurse to evaluate the
effectiveness of the teaching.
**3.** A nurse is preparing a presentation about skin care for a group of older
adult clients at a senior center. Which type of communication is the nurse
using?
A) Interpersonal
B) Intrapersonal
C) Public
D) Small group
**Correct Answer:** C) Public
**Rationale:** Public communication involves delivering a message to a large
audience, typically with limited interaction between the sender and
receivers. A presentation to a group is a prime example of public
communication.
**4.** A nurse is leading a support group for clients with chronic pain. This is
an example of which level of communication?
A) Intrapersonal
B) Interpersonal
C) Small group
D) Public