QUICKBOOKS ONLINE UPDATED ACTUAL
EXAM QUESTIONS AND CORRECT
ANSWERS
●● Who?
Answer: Get to know who your client is, what they stand for, what
they're aiming for and where they're coming from
●● What?
Answer: Every business, large or small, has a variety of parts. You need
to find our what they are in order to best discuss QBO functionality and
benefits with them,
●● When?
Answer: How often do they run reports? What are their internal and
external deadlines? All of your clients will have compliance
requirements for their business even if they don't run payroll or collect
sales tax.
●● How?
Answer: How can you help? You can dive deeper using the client
checklist, follow the onboarding process, and begin to plan deliverables
and tasks with your client.
,●● New Client Checklist
Answer: a handy resource for getting to know your new clients,
gathering the required info to get their account set up, and discovering
what their business needs are in order to best match them to a
subscription level.
●● NCC: Client Profile
Answer: the basic contact information fro your client and their business.
●● NCC: Needs Assessment
Answer: lists all the functionality your client may need from
QuickBooks Online, and encourages a better understanding of their
business so that you can best advise on the subscription level they will
need.
●● NCC: Features and Solutions
Answer: dives deeper into the subscription solutions that will best suit
your client. The workflows you highlight as needs or requirements in the
Needs Assessment tab will be pulled through automatically and
displayed in column A. This enables you to see at a glance which
subscription level is likely to be best for your client's business.
●● NCC: Mileage
,Answer: If your client needs to track mileage, then collect their vehicle
profile information during the requirements gathering stage. You can do
this for each vehicle they need to track mileage for.
●● NCC: Onboarding Checklist
Answer: Use the Onboarding Checklist to gather any final additional
requirements from your client. This will enable you to set up the
appropriate QuickBooks Online subscription quickly and accurately.
●● NCC: Self-Employed Profile
Answer: If, after your consultation, it is clear the client requires
QuickBooks Self-Employed, the QBSE Profile tab has been designed to
ensure you acquire all the additional information you need from your
client in order to set up their subscription, including whether they have a
healthcare plan or a vehicle to take into consideration.
●● Sales and Accounts Receivable
Answer: relates to the transactions relevant to their customers. In this
section, you'll get a better idea of their requirements for estimating,
invoicing, price levels, and sales-tax circumstances.
●● Expenses and Accounts Payable
Answer: This part of the checklist covers their payment preferences,
outstanding loans, petty cash limits, and reimbursable expenses, among
others.
, ●● Employees and Payroll
Answer: One of the key areas you'll need to discuss is whether the
company is run solely by the owner or whether your client has
employees (and therefore payroll requirements).
●● Other expense tracking needs
Answer: Your new client may also have to track other expenses, such as
mileage on a vehicle. They may also want to keep an eye on their
income in order to estimate their future income tax bill.
Ask your client what their current method for keeping track of their
taxes is. If they are self-employed, they may not know that estimating
their taxes is a handy feature of QuickBooks Online Self-Employed.
●● Other daily operations needs
Answer: Does your client hold stock as part of the day-to-day running of
their business? How do they keep track of their inventory?
If your client has inventory, they may want to include inventory
tracking. If this is a requirement, you will be able to discuss with them
how QuickBooks Online and/or third-party apps can help with this.
●● Industry-specific needs
Answer: Every client and every business is different, depending on their
industry. For example, your client may need QuickBooks Online with
third-party apps enabled to track their e-commerce or web-based sales,
EXAM QUESTIONS AND CORRECT
ANSWERS
●● Who?
Answer: Get to know who your client is, what they stand for, what
they're aiming for and where they're coming from
●● What?
Answer: Every business, large or small, has a variety of parts. You need
to find our what they are in order to best discuss QBO functionality and
benefits with them,
●● When?
Answer: How often do they run reports? What are their internal and
external deadlines? All of your clients will have compliance
requirements for their business even if they don't run payroll or collect
sales tax.
●● How?
Answer: How can you help? You can dive deeper using the client
checklist, follow the onboarding process, and begin to plan deliverables
and tasks with your client.
,●● New Client Checklist
Answer: a handy resource for getting to know your new clients,
gathering the required info to get their account set up, and discovering
what their business needs are in order to best match them to a
subscription level.
●● NCC: Client Profile
Answer: the basic contact information fro your client and their business.
●● NCC: Needs Assessment
Answer: lists all the functionality your client may need from
QuickBooks Online, and encourages a better understanding of their
business so that you can best advise on the subscription level they will
need.
●● NCC: Features and Solutions
Answer: dives deeper into the subscription solutions that will best suit
your client. The workflows you highlight as needs or requirements in the
Needs Assessment tab will be pulled through automatically and
displayed in column A. This enables you to see at a glance which
subscription level is likely to be best for your client's business.
●● NCC: Mileage
,Answer: If your client needs to track mileage, then collect their vehicle
profile information during the requirements gathering stage. You can do
this for each vehicle they need to track mileage for.
●● NCC: Onboarding Checklist
Answer: Use the Onboarding Checklist to gather any final additional
requirements from your client. This will enable you to set up the
appropriate QuickBooks Online subscription quickly and accurately.
●● NCC: Self-Employed Profile
Answer: If, after your consultation, it is clear the client requires
QuickBooks Self-Employed, the QBSE Profile tab has been designed to
ensure you acquire all the additional information you need from your
client in order to set up their subscription, including whether they have a
healthcare plan or a vehicle to take into consideration.
●● Sales and Accounts Receivable
Answer: relates to the transactions relevant to their customers. In this
section, you'll get a better idea of their requirements for estimating,
invoicing, price levels, and sales-tax circumstances.
●● Expenses and Accounts Payable
Answer: This part of the checklist covers their payment preferences,
outstanding loans, petty cash limits, and reimbursable expenses, among
others.
, ●● Employees and Payroll
Answer: One of the key areas you'll need to discuss is whether the
company is run solely by the owner or whether your client has
employees (and therefore payroll requirements).
●● Other expense tracking needs
Answer: Your new client may also have to track other expenses, such as
mileage on a vehicle. They may also want to keep an eye on their
income in order to estimate their future income tax bill.
Ask your client what their current method for keeping track of their
taxes is. If they are self-employed, they may not know that estimating
their taxes is a handy feature of QuickBooks Online Self-Employed.
●● Other daily operations needs
Answer: Does your client hold stock as part of the day-to-day running of
their business? How do they keep track of their inventory?
If your client has inventory, they may want to include inventory
tracking. If this is a requirement, you will be able to discuss with them
how QuickBooks Online and/or third-party apps can help with this.
●● Industry-specific needs
Answer: Every client and every business is different, depending on their
industry. For example, your client may need QuickBooks Online with
third-party apps enabled to track their e-commerce or web-based sales,
