WEBCE ETHICS EVALUATION TEST ANSWERS AND
QUESTIONS SET A+
cannot find his expensive camera, so he submits a theft claim. Before agreeing to pay
his claim, Morgan, the homeowners adjuster, reviews his policy to determine whether
the policy was in force at the time of the loss and whether any exclusions apply. Morgan
should also consider all the following EXCEPT: - ✔✔what outcome Zachary expects
✔✔Which of the following is an example of normalized deviancy? - ✔✔Little work is
accomplished most Friday afternoons after the staff's traditional weekly three-martini
lunch
✔✔When Alyce left the Bowers Agency and joined the Cameron Agency, she brought
with her a complete list of Bowers clients and their x-dates. The Cameron Agency calls
a staff meeting to decide how best to use Alyce's list as a prospecting tool. Everybody
else seems enthusiastic about the opportunities, but Warren has ethical concerns.
However, he has a lot less seniority than most other employees and is not in a
management position. What should Warren do? - ✔✔Express his ethical concerns; they
just might change the direction of the discussion.
✔✔When faced with an ethical dilemma, you might make the wrong decision and take
the wrong action if you do any of the following EXCEPT: - ✔✔Consider the interests of
others
✔✔When you run across an ethical conflict, you should not be asking yourself: -
✔✔Why is this happening to me?
✔✔ You have been invited to your niece's wedding reception, and the invitation
requests an RSVP. You really don't want to go, and you could simply decline the
invitation. But you respond that you will be in attendance, and you check her bridal
registry to select an appropriate gift to bring. Your decision is based on - ✔✔an area of
manners; it would have been impolite to decline.
, ✔✔Stefan's friends would agree that he has many vices. In describing Stefan's
character, they would probably use a term like - ✔✔unfaithful
✔✔According to John Fletcher Moulton, the opposite of positive law is - ✔✔free choice
✔✔Your character is made up of both - ✔✔virtues and vices
✔✔Mohammed made a $13 purchase and paid for it with a $20 bill. The cashier handed
him a $5 bill and three $1 bills as change. This cashier was somewhat slow, and there
was a long line of people behind Mohammed waiting to check out. What is the most
likely reason why Mohammed told the cashier she gave him too much change? - ✔✔it
was the right thing to do
✔✔In Lake Wobegon, it is reported that all the children are above average. When it
comes to moral virtues, what's wrong with being average? - ✔✔Nothing; it avoids
extremes
✔✔Six months ago, Alexandria, the insurance agency manager, told Walker, "I'm
putting you in charge of the Middleton account." Alexandria just discovered that
Middleton's policies have expired and Walker has done nothing about the renewal. This
example illustrates the point that - ✔✔responsibility has to be taken
✔✔An ethical person has many positive traits. Which of the following traits does not
necessarily suggest that a person is ethical? - ✔✔Consistency
✔✔In an attempt to increase agency volume, employees of the Owen Insurance Agency
are choosing sides in the debate over the best advertising campaign. One faction
suggests low-key ads that focus on the agency's humble beginnings. Another faction
suggests the agency "blow its horn" and brag about its capabilities and everything it has
done within the community. Which of the following statements does not accurately
characterize this situation? - ✔✔A middle-ground approach that shows a proper level of
pride but avoids bragging is probably most desirable
✔✔A hotel bellboy walked into a supposedly vacant hotel room and encountered an
elderly man who had just gotten out of the shower. The surprised bellboy said, "Oh,
excuse me, sir," and slowly backed out of the room. Which of the bellboy's actions was
an example of courtesy? - ✔✔Saying "excuse me"
✔✔Ronny had a lot of pain and suffering as a result of an accident. Comparable injury
claims are typically settled for around $200,000, but Aileen, the adjuster assigned to the
case, settled Ronny's claim for $250,000 after Ronny hired a well-known plaintiff's
attorney and threatened to sue the insurer. In making the $250,000 settlement, Aileen
presumably decided to do what was most - ✔✔practical
QUESTIONS SET A+
cannot find his expensive camera, so he submits a theft claim. Before agreeing to pay
his claim, Morgan, the homeowners adjuster, reviews his policy to determine whether
the policy was in force at the time of the loss and whether any exclusions apply. Morgan
should also consider all the following EXCEPT: - ✔✔what outcome Zachary expects
✔✔Which of the following is an example of normalized deviancy? - ✔✔Little work is
accomplished most Friday afternoons after the staff's traditional weekly three-martini
lunch
✔✔When Alyce left the Bowers Agency and joined the Cameron Agency, she brought
with her a complete list of Bowers clients and their x-dates. The Cameron Agency calls
a staff meeting to decide how best to use Alyce's list as a prospecting tool. Everybody
else seems enthusiastic about the opportunities, but Warren has ethical concerns.
However, he has a lot less seniority than most other employees and is not in a
management position. What should Warren do? - ✔✔Express his ethical concerns; they
just might change the direction of the discussion.
✔✔When faced with an ethical dilemma, you might make the wrong decision and take
the wrong action if you do any of the following EXCEPT: - ✔✔Consider the interests of
others
✔✔When you run across an ethical conflict, you should not be asking yourself: -
✔✔Why is this happening to me?
✔✔ You have been invited to your niece's wedding reception, and the invitation
requests an RSVP. You really don't want to go, and you could simply decline the
invitation. But you respond that you will be in attendance, and you check her bridal
registry to select an appropriate gift to bring. Your decision is based on - ✔✔an area of
manners; it would have been impolite to decline.
, ✔✔Stefan's friends would agree that he has many vices. In describing Stefan's
character, they would probably use a term like - ✔✔unfaithful
✔✔According to John Fletcher Moulton, the opposite of positive law is - ✔✔free choice
✔✔Your character is made up of both - ✔✔virtues and vices
✔✔Mohammed made a $13 purchase and paid for it with a $20 bill. The cashier handed
him a $5 bill and three $1 bills as change. This cashier was somewhat slow, and there
was a long line of people behind Mohammed waiting to check out. What is the most
likely reason why Mohammed told the cashier she gave him too much change? - ✔✔it
was the right thing to do
✔✔In Lake Wobegon, it is reported that all the children are above average. When it
comes to moral virtues, what's wrong with being average? - ✔✔Nothing; it avoids
extremes
✔✔Six months ago, Alexandria, the insurance agency manager, told Walker, "I'm
putting you in charge of the Middleton account." Alexandria just discovered that
Middleton's policies have expired and Walker has done nothing about the renewal. This
example illustrates the point that - ✔✔responsibility has to be taken
✔✔An ethical person has many positive traits. Which of the following traits does not
necessarily suggest that a person is ethical? - ✔✔Consistency
✔✔In an attempt to increase agency volume, employees of the Owen Insurance Agency
are choosing sides in the debate over the best advertising campaign. One faction
suggests low-key ads that focus on the agency's humble beginnings. Another faction
suggests the agency "blow its horn" and brag about its capabilities and everything it has
done within the community. Which of the following statements does not accurately
characterize this situation? - ✔✔A middle-ground approach that shows a proper level of
pride but avoids bragging is probably most desirable
✔✔A hotel bellboy walked into a supposedly vacant hotel room and encountered an
elderly man who had just gotten out of the shower. The surprised bellboy said, "Oh,
excuse me, sir," and slowly backed out of the room. Which of the bellboy's actions was
an example of courtesy? - ✔✔Saying "excuse me"
✔✔Ronny had a lot of pain and suffering as a result of an accident. Comparable injury
claims are typically settled for around $200,000, but Aileen, the adjuster assigned to the
case, settled Ronny's claim for $250,000 after Ronny hired a well-known plaintiff's
attorney and threatened to sue the insurer. In making the $250,000 settlement, Aileen
presumably decided to do what was most - ✔✔practical
