QDM EXPERT EXAM 160 CERTIFICATION
EVALUATION EXAMS 2026 SOLVED
QUESTIONS WITH FULL SOLUTION
◉ Which of the following do you think helps your profit picture the
most...
MULTIPLE CHOICE:
- Cutting your FINANCE costs in half
- Increasing your SALES REVENUE by 50%
- Reducing OPERATING costs by 20%.
Answer: CORRECT: Reducing OPERATING costs by 20%
◉ Consider Scenario One of the virtual reality start-up company -
what will the bottom-line contribution be if you increase your Sales
Revenue by 50% to $150,000 - and all other assumptions remain the
same?
MULTIPLE CHOICE:
$20,000
$24,000
$22,000
,$18,000.
Answer: CORRECT: $18,000
◉ Consider Scenario Two of the virtual reality start-up company -
what will the bottom-line contribution be if SALES remain flat at
$1000,000 - but we reduce our Finance costs by 50% from $6,000 to
$3,000?
MULTIPLE CHOICE:
$16,750
$12,750
$10,750
$14,750.
Answer: CORRECT: $12,750
◉ Consider Scenario Three of the virtual reality start-up company -
what will the bottom-line contribution be if we reduce productions
costs (or COGS) by 20% to $64,000?
MULTIPLE CHOICE:
$20,500
$22,500
$16,500
,$18,500.
Answer: CORRECT: $22,500
◉ Which one is physically tangible?
MULTIPLE CHOICE:
Services
Goods.
Answer: CORRECT: Goods
◉ Which one can you hold in inventory?
MULTIPLE CHOICE:
Services
Goods.
Answer: CORRECT: Goods
◉ Which one requires more customer contact?
MULTIPLE CHOICE:
Services
Goods.
, Answer: CORRECT: Services
◉ Which one requires shorter response times?
MULTIPLE CHOICE:
- Services
- Goods.
Answer: CORRECT: Services
◉ Which one is it easier to track quality metrics?
MULTIPLE CHOICE:
- Goods
- Services.
Answer: CORRECT: Goods
◉ Why would management at Starbucks characterize their quest to
improve productivity as a "game of seconds"?
MULTIPLE CHOICE:
- If a Starbucks location is ranked as "second" most productive in a
given market they will focus on improving it
EVALUATION EXAMS 2026 SOLVED
QUESTIONS WITH FULL SOLUTION
◉ Which of the following do you think helps your profit picture the
most...
MULTIPLE CHOICE:
- Cutting your FINANCE costs in half
- Increasing your SALES REVENUE by 50%
- Reducing OPERATING costs by 20%.
Answer: CORRECT: Reducing OPERATING costs by 20%
◉ Consider Scenario One of the virtual reality start-up company -
what will the bottom-line contribution be if you increase your Sales
Revenue by 50% to $150,000 - and all other assumptions remain the
same?
MULTIPLE CHOICE:
$20,000
$24,000
$22,000
,$18,000.
Answer: CORRECT: $18,000
◉ Consider Scenario Two of the virtual reality start-up company -
what will the bottom-line contribution be if SALES remain flat at
$1000,000 - but we reduce our Finance costs by 50% from $6,000 to
$3,000?
MULTIPLE CHOICE:
$16,750
$12,750
$10,750
$14,750.
Answer: CORRECT: $12,750
◉ Consider Scenario Three of the virtual reality start-up company -
what will the bottom-line contribution be if we reduce productions
costs (or COGS) by 20% to $64,000?
MULTIPLE CHOICE:
$20,500
$22,500
$16,500
,$18,500.
Answer: CORRECT: $22,500
◉ Which one is physically tangible?
MULTIPLE CHOICE:
Services
Goods.
Answer: CORRECT: Goods
◉ Which one can you hold in inventory?
MULTIPLE CHOICE:
Services
Goods.
Answer: CORRECT: Goods
◉ Which one requires more customer contact?
MULTIPLE CHOICE:
Services
Goods.
, Answer: CORRECT: Services
◉ Which one requires shorter response times?
MULTIPLE CHOICE:
- Services
- Goods.
Answer: CORRECT: Services
◉ Which one is it easier to track quality metrics?
MULTIPLE CHOICE:
- Goods
- Services.
Answer: CORRECT: Goods
◉ Why would management at Starbucks characterize their quest to
improve productivity as a "game of seconds"?
MULTIPLE CHOICE:
- If a Starbucks location is ranked as "second" most productive in a
given market they will focus on improving it
