Question 1
Which of the following forecasting methods relies on collecting independent evaluations
from experts and summarizing the information?
A. Assessment center
B. Nominal group technique
C. Time-series analysis
D. Delphi technique
CORRECT ANSWER
D. Delphi technique
Question 2
Utilizing employee skills to keep or gain a competitive advantage is known as:
A. succession planning.
B. forecasting.
C. strategic management.
D. benchmarking.
CORRECT ANSWER
C. strategic management.
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,Question 3
Which organizational structure best suits a business with numerous offices and
distribution centers?
A. Product
B. Hierarchical
C. Hybrid
D. Geographic
CORRECT ANSWER
D. Geographic
Question 4
Q. A project is expected to net $600,000 in income with project costs of $350,000. What is
the expected ROI for this project?
57%
72%
171%
277%
CORRECT ANSWER
171%
Question 5
Which of the following statements is true regarding a cash flow statement?
A. Due to timing of cash transactions, it is a mix of current and previous years' transactions.
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,B. It only includes the cash transactions from the year in which it is prepared.
C. Cash flowing out in a given period equals the amount recorded in accounts payable.
D. Cash flowing in during a given period equals sales plus accounts receivable.
CORRECT ANSWER
A. Due to timing of cash transactions, it is a mix of current and previous years'
transactions.
Question 6
A group process for organizational diagnosis is used when:
A. structure and the number of participants are known.
B. confidentiality and trust relationships are necessary.
C. larger population input and baseline data are needed.
D. a high degree of interaction among participants is desired.
CORRECT ANSWER
C. larger population input and baseline data are needed.
Question 7
Which of the following reasons for termination of employment is most likely to be
disputed by the affected employee?
A. Business reorganization
B. Workplace closure
C. Union activity
D. Diminishing need for work
CORRECT ANSWER
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, C. Union activity
Question 8
What behavior exemplifies a good ethics facilitator?
A. Encourages the group to examine ethical issues from a variety of viewpoints without
singling out the views of any one participant
B. Develops a comfortable setting while raising issues which elicit emotionally charged
feedback from individuals
C. Lectures on the company's philosophies to reinforce the company's strategic initiatives
D. Develops ethical standards that apply to all situations
CORRECT ANSWER
A. Encourages the group to examine ethical issues from a variety of viewpoints without
singling out the views of any one participant
Question 9
A learning organization emphasizes:
A. creative thinking.
B. continuous development.
C. system improvement.
D. flexible scheduling.
CORRECT ANSWER
B. continuous development.
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Which of the following forecasting methods relies on collecting independent evaluations
from experts and summarizing the information?
A. Assessment center
B. Nominal group technique
C. Time-series analysis
D. Delphi technique
CORRECT ANSWER
D. Delphi technique
Question 2
Utilizing employee skills to keep or gain a competitive advantage is known as:
A. succession planning.
B. forecasting.
C. strategic management.
D. benchmarking.
CORRECT ANSWER
C. strategic management.
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,Question 3
Which organizational structure best suits a business with numerous offices and
distribution centers?
A. Product
B. Hierarchical
C. Hybrid
D. Geographic
CORRECT ANSWER
D. Geographic
Question 4
Q. A project is expected to net $600,000 in income with project costs of $350,000. What is
the expected ROI for this project?
57%
72%
171%
277%
CORRECT ANSWER
171%
Question 5
Which of the following statements is true regarding a cash flow statement?
A. Due to timing of cash transactions, it is a mix of current and previous years' transactions.
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,B. It only includes the cash transactions from the year in which it is prepared.
C. Cash flowing out in a given period equals the amount recorded in accounts payable.
D. Cash flowing in during a given period equals sales plus accounts receivable.
CORRECT ANSWER
A. Due to timing of cash transactions, it is a mix of current and previous years'
transactions.
Question 6
A group process for organizational diagnosis is used when:
A. structure and the number of participants are known.
B. confidentiality and trust relationships are necessary.
C. larger population input and baseline data are needed.
D. a high degree of interaction among participants is desired.
CORRECT ANSWER
C. larger population input and baseline data are needed.
Question 7
Which of the following reasons for termination of employment is most likely to be
disputed by the affected employee?
A. Business reorganization
B. Workplace closure
C. Union activity
D. Diminishing need for work
CORRECT ANSWER
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, C. Union activity
Question 8
What behavior exemplifies a good ethics facilitator?
A. Encourages the group to examine ethical issues from a variety of viewpoints without
singling out the views of any one participant
B. Develops a comfortable setting while raising issues which elicit emotionally charged
feedback from individuals
C. Lectures on the company's philosophies to reinforce the company's strategic initiatives
D. Develops ethical standards that apply to all situations
CORRECT ANSWER
A. Encourages the group to examine ethical issues from a variety of viewpoints without
singling out the views of any one participant
Question 9
A learning organization emphasizes:
A. creative thinking.
B. continuous development.
C. system improvement.
D. flexible scheduling.
CORRECT ANSWER
B. continuous development.
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