1) A specialized field which works on engineering the work environment is: A. industrial
existentialism. B. ergonomics. C. environmentalism. D. engineering design
CORRECT ANSWER
B. ergonomics.
2) A primary advantage of unstructured versus structured interviewing techniques is that: A.
structured interviews take less time B. in an unstructured interview, the interviewer can ask
follow-up questions and pursue points of interest as they develop C. unstructured interviews
are in compliance with EEOC regulations, whereas structured interviews are not D.
unstructured interviews are more cost effective
CORRECT ANSWER
B. in an unstructured interview, the interviewer can ask follow-up questions and pursue
points of interest as they develop
3) A common repatriation problem for international companies is that: A. repatriation
usually precipitates employee grievances B. there is usually high employee turnover
following repatriation C. repatriated employees usually demand significantly higher salaries
D. repatriated employees generally do not wish to return to the U.S.
CORRECT ANSWER
B. there is usually high employee turnover following repatriation
4) If an OSHA inspector shows up at the workplace, the first step an HR professional should
take is: A. check and verify the inspector's credentials B. close the workplace and send the
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,employees home C. deny any violation noted by the inspector D. secure all health and safety
related company records in a locked location
CORRECT ANSWER
A. check and verify the inspector's credentials
5) Comparing the expense of a program versus its projected and identifiable results is using
which planning technique? A. Zero-based budgeting B. MBO C. Cost-benefit analysis D.
Variable budgeting
CORRECT ANSWER
C. Cost-benefit analysis
6) Frederick Taylor is noted for his contribution to: A. performance appraisal systems B.
"humanizing" the workplace C. Making the work process more efficient and less fatiguing D.
Pension reform
CORRECT ANSWER
C. Making the work process more efficient and less fatiguing
7) An HR professional is investigating reasons for job turnover among company employees
moving from one job or department to another. Which data collection method would
provide the information without interdepartmental conflicts? A. Surveys to all employees
who have changed positions within the last year. B. Group interviews with employees and
previous supervisors to discuss reasons for job changes. C. Search through performance
appraisal files and personnel records to learn reasons for job turnover within the company.
D. Questionnaires distributed only to employees who have changed positions
CORRECT ANSWER
C. Search through performance appraisal files and personnel records to learn reasons for job
turnover within the company.
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, 8) Of the following, the weakest tool for predicting an applicant's job performance is the: A.
application form B. proficiency test C. interview D. prior work reference
CORRECT ANSWER
C. interview
9) Keeping a record of all employees and listing significant successes and failures of each
describe which method? A. critical incident B. MBO C. Essay form D. Field review
CORRECT ANSWER
A. critical incident
10) Which of the following pieces of federal legislation is considered pro management? A.
Wagner Act B. National Industrial Recovery Act C. Railway Recovery Act D. Taft-Hartley Act
CORRECT ANSWER
D. Taft-Hartley Act
11) The most important element in defending an organization's position in a disciplinary
action is to demonstrate that: A. the employee has been warned B. the employee knew the
rules before the infraction C. an example was needed to eliminate or reduce similar
misbehavior D. progressive discipline has been applied consistent with policy and past
practice
CORRECT ANSWER
D. progressive discipline has been applied consistent with policy and past practice
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@THE STUDY VAULT
existentialism. B. ergonomics. C. environmentalism. D. engineering design
CORRECT ANSWER
B. ergonomics.
2) A primary advantage of unstructured versus structured interviewing techniques is that: A.
structured interviews take less time B. in an unstructured interview, the interviewer can ask
follow-up questions and pursue points of interest as they develop C. unstructured interviews
are in compliance with EEOC regulations, whereas structured interviews are not D.
unstructured interviews are more cost effective
CORRECT ANSWER
B. in an unstructured interview, the interviewer can ask follow-up questions and pursue
points of interest as they develop
3) A common repatriation problem for international companies is that: A. repatriation
usually precipitates employee grievances B. there is usually high employee turnover
following repatriation C. repatriated employees usually demand significantly higher salaries
D. repatriated employees generally do not wish to return to the U.S.
CORRECT ANSWER
B. there is usually high employee turnover following repatriation
4) If an OSHA inspector shows up at the workplace, the first step an HR professional should
take is: A. check and verify the inspector's credentials B. close the workplace and send the
1
@THE STUDY VAULT
,employees home C. deny any violation noted by the inspector D. secure all health and safety
related company records in a locked location
CORRECT ANSWER
A. check and verify the inspector's credentials
5) Comparing the expense of a program versus its projected and identifiable results is using
which planning technique? A. Zero-based budgeting B. MBO C. Cost-benefit analysis D.
Variable budgeting
CORRECT ANSWER
C. Cost-benefit analysis
6) Frederick Taylor is noted for his contribution to: A. performance appraisal systems B.
"humanizing" the workplace C. Making the work process more efficient and less fatiguing D.
Pension reform
CORRECT ANSWER
C. Making the work process more efficient and less fatiguing
7) An HR professional is investigating reasons for job turnover among company employees
moving from one job or department to another. Which data collection method would
provide the information without interdepartmental conflicts? A. Surveys to all employees
who have changed positions within the last year. B. Group interviews with employees and
previous supervisors to discuss reasons for job changes. C. Search through performance
appraisal files and personnel records to learn reasons for job turnover within the company.
D. Questionnaires distributed only to employees who have changed positions
CORRECT ANSWER
C. Search through performance appraisal files and personnel records to learn reasons for job
turnover within the company.
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, 8) Of the following, the weakest tool for predicting an applicant's job performance is the: A.
application form B. proficiency test C. interview D. prior work reference
CORRECT ANSWER
C. interview
9) Keeping a record of all employees and listing significant successes and failures of each
describe which method? A. critical incident B. MBO C. Essay form D. Field review
CORRECT ANSWER
A. critical incident
10) Which of the following pieces of federal legislation is considered pro management? A.
Wagner Act B. National Industrial Recovery Act C. Railway Recovery Act D. Taft-Hartley Act
CORRECT ANSWER
D. Taft-Hartley Act
11) The most important element in defending an organization's position in a disciplinary
action is to demonstrate that: A. the employee has been warned B. the employee knew the
rules before the infraction C. an example was needed to eliminate or reduce similar
misbehavior D. progressive discipline has been applied consistent with policy and past
practice
CORRECT ANSWER
D. progressive discipline has been applied consistent with policy and past practice
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