Question 1
You're in charge of human resources for a mid-sized company that just broke ground on its
first international office building. It's expected to open in about 16 months. The executive
team has concerns about the differences between national cultures and the host country's
labor laws. What human resource service model will you propose to the company's
executive team?
A. A balanced HR service model.
B. A centralized HR service model.
C. An offshoring HR service model.
D. A decentralized HR service model.
CORRECT ANSWER
Correct answer: D
decentralized HR service model.
A decentralized service model involves pushing the authority level and decisions out to
the units, such as regional divisions or countries. This is in contrast to a centralized
service model that pulls decision-making authority to a central level of management,
such as management. This type of service model is best for navigating the difference
between commonly accepted practices and laws and adapting to situations and people.
Question 2
Compensation ratio, or comp-ratio, is best described as:
A. The relationship of current pay to the midpoints of applicable pay ranges
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,B. The relationship of previous pay to the midpoints of applicable pay ranges
C. The relationship of future pay to the low points of applicable pay ranges
D. The relationship of current pay to the high points of applicable pay ranges
CORRECT ANSWER
Correct answer: A
The relationship of current pay to the midpoints of applicable pay ranges
Compensation ratios, or comp-ratios, are the relationship of current pay to the midpoints
of applicable pay ranges. It is calculated by dividing a worker's current pay rate by the
midpoint of the pay range.
Question 3
Standards or rules that are based on moral philosophy that governs the conduct of
individuals within a profession is/are called:
A. Morals
B. Business conduct
C. Ethics
D. Code of conduct
CORRECT ANSWER
Correct answer: C
Ethics
Ethics are standards or rules that are based on moral philosophy that governs the
conduct of individuals within a profession.
Question 4
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, You are part of a 200-person global HR department for a semiconductor company with a
presence in Asia, the UK, and North America. The North American HR team, which you are
part of, is collaborating to implement a new leadership training course for new
supervisors. During a global HR conference call, the chief human resources officer (CHRO)
made it clear that each location would design and implement a course that works for its
culture. An HR generalist in a facility located in Asia sets up a meeting with you to discuss
the course as she has some input.
What do you do?
A. Accept the meeting request and listen to what the HR generalist has to offer.
B. Accept the meeting request and remind the HR generalist of the CHRO's expectations.
C. Inform the CHRO about the meeting request and ask for advice.
D. Reject the meeting request and email the HR generalist of the CHRO's expectations.
CORRECT ANSWER
Correct answer: A
Accept the meeting request and listen to what the HR generalist has to offer.
Understanding the cultural norms of the countries in which we do business is essential,
but it is also important to be open to and respectful of ideas from people of other
cultures. The United States has a unique culture that stands in contrast to Asian culture,
but both have their merits. All of them have something to offer the company's overall
growth and development. HR professionals must maintain openness to the ideas of
others, even if they don't accept 100 percent of the input 100 percent of the time.
Question 5
How can HR facilitate change when implementing a new element to an existing diversity
and inclusion program?
A. Challenging
B. Resisting
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You're in charge of human resources for a mid-sized company that just broke ground on its
first international office building. It's expected to open in about 16 months. The executive
team has concerns about the differences between national cultures and the host country's
labor laws. What human resource service model will you propose to the company's
executive team?
A. A balanced HR service model.
B. A centralized HR service model.
C. An offshoring HR service model.
D. A decentralized HR service model.
CORRECT ANSWER
Correct answer: D
decentralized HR service model.
A decentralized service model involves pushing the authority level and decisions out to
the units, such as regional divisions or countries. This is in contrast to a centralized
service model that pulls decision-making authority to a central level of management,
such as management. This type of service model is best for navigating the difference
between commonly accepted practices and laws and adapting to situations and people.
Question 2
Compensation ratio, or comp-ratio, is best described as:
A. The relationship of current pay to the midpoints of applicable pay ranges
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,B. The relationship of previous pay to the midpoints of applicable pay ranges
C. The relationship of future pay to the low points of applicable pay ranges
D. The relationship of current pay to the high points of applicable pay ranges
CORRECT ANSWER
Correct answer: A
The relationship of current pay to the midpoints of applicable pay ranges
Compensation ratios, or comp-ratios, are the relationship of current pay to the midpoints
of applicable pay ranges. It is calculated by dividing a worker's current pay rate by the
midpoint of the pay range.
Question 3
Standards or rules that are based on moral philosophy that governs the conduct of
individuals within a profession is/are called:
A. Morals
B. Business conduct
C. Ethics
D. Code of conduct
CORRECT ANSWER
Correct answer: C
Ethics
Ethics are standards or rules that are based on moral philosophy that governs the
conduct of individuals within a profession.
Question 4
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, You are part of a 200-person global HR department for a semiconductor company with a
presence in Asia, the UK, and North America. The North American HR team, which you are
part of, is collaborating to implement a new leadership training course for new
supervisors. During a global HR conference call, the chief human resources officer (CHRO)
made it clear that each location would design and implement a course that works for its
culture. An HR generalist in a facility located in Asia sets up a meeting with you to discuss
the course as she has some input.
What do you do?
A. Accept the meeting request and listen to what the HR generalist has to offer.
B. Accept the meeting request and remind the HR generalist of the CHRO's expectations.
C. Inform the CHRO about the meeting request and ask for advice.
D. Reject the meeting request and email the HR generalist of the CHRO's expectations.
CORRECT ANSWER
Correct answer: A
Accept the meeting request and listen to what the HR generalist has to offer.
Understanding the cultural norms of the countries in which we do business is essential,
but it is also important to be open to and respectful of ideas from people of other
cultures. The United States has a unique culture that stands in contrast to Asian culture,
but both have their merits. All of them have something to offer the company's overall
growth and development. HR professionals must maintain openness to the ideas of
others, even if they don't accept 100 percent of the input 100 percent of the time.
Question 5
How can HR facilitate change when implementing a new element to an existing diversity
and inclusion program?
A. Challenging
B. Resisting
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