Question 1
For purposes of collections control, how often should the medical assistant verify the
patient's demographic data?
A. When the patient changes insurance carriers
B. When the patient's account is delinquent
C. Once a year
D. When the patient's account statement is
Returned as undeliverable
E. On each visit
CORRECT ANSWER
E
Question 2
Which of the following describes a surgical procedure that connects the common bile duct
with the middle portion of the small intestines?
A. Choledochoenterostomy
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,B. Choledochostomy
C. Choledocholithotomy
D. Choledochoduodenostomy
E. Choledochojejunostomy
CORRECT ANSWER
E
Question 3
Which of the following is the most important reason a written consent is required prior to
using e-mail to communicate with a patient?
A. If the patient is not expecting e -mail from the office, the message may be directed to a
SPAM folder.
B. The office must be sure to have a current e -mail address.
C. E-mail is not considered a secure form of communication.
D. The patient may not have a computer.
E. So the office can receive confirmation of receipt of the e-mail.
CORRECT ANSWER
C
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,Question 4
Which of the following is an antihistamine used in the treatment of allergic reactions?
A. Trimethoprim with sulfamethoxazole (Bactrim)
B. Phenylephrine HCL -(Neosynephrine)
C. Lndomethacin (lndocin)
D. Diphenhydramine (Benadryl)
E. Propranolol (lnderal)
CORRECT ANSWER
D
Question 5
Which of the following would describe the correct term when an insurance claim is
submitted with an invalid procedure code?
A. Paid
B. Appealed
C. Rejected
D. Denied
E. Suspended
CORRECT ANSWER
C
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, Question 6
Which of the following would be appropriate to include in a patient information brochure?
A. Payment and billing information
B. Diseases and diagnostic codes common to the practice
C. Statistics on the success of the practice
D. Employees• names and telephone numbers
E. Physician's fees for various procedures
CORRECT ANSWER
A
Question 7
When filing an insurance claim for an appendectomy, which of the following is the most
appropriate reference source for locating the surgical code?
A. International Classification of Diseases, Clinical Modification (ICD-CM)
B. Current Procedural Terminology (CPT)
C. Health Care Financing Administration Common Procedural Coding System (HCPCS)
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For purposes of collections control, how often should the medical assistant verify the
patient's demographic data?
A. When the patient changes insurance carriers
B. When the patient's account is delinquent
C. Once a year
D. When the patient's account statement is
Returned as undeliverable
E. On each visit
CORRECT ANSWER
E
Question 2
Which of the following describes a surgical procedure that connects the common bile duct
with the middle portion of the small intestines?
A. Choledochoenterostomy
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,B. Choledochostomy
C. Choledocholithotomy
D. Choledochoduodenostomy
E. Choledochojejunostomy
CORRECT ANSWER
E
Question 3
Which of the following is the most important reason a written consent is required prior to
using e-mail to communicate with a patient?
A. If the patient is not expecting e -mail from the office, the message may be directed to a
SPAM folder.
B. The office must be sure to have a current e -mail address.
C. E-mail is not considered a secure form of communication.
D. The patient may not have a computer.
E. So the office can receive confirmation of receipt of the e-mail.
CORRECT ANSWER
C
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,Question 4
Which of the following is an antihistamine used in the treatment of allergic reactions?
A. Trimethoprim with sulfamethoxazole (Bactrim)
B. Phenylephrine HCL -(Neosynephrine)
C. Lndomethacin (lndocin)
D. Diphenhydramine (Benadryl)
E. Propranolol (lnderal)
CORRECT ANSWER
D
Question 5
Which of the following would describe the correct term when an insurance claim is
submitted with an invalid procedure code?
A. Paid
B. Appealed
C. Rejected
D. Denied
E. Suspended
CORRECT ANSWER
C
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, Question 6
Which of the following would be appropriate to include in a patient information brochure?
A. Payment and billing information
B. Diseases and diagnostic codes common to the practice
C. Statistics on the success of the practice
D. Employees• names and telephone numbers
E. Physician's fees for various procedures
CORRECT ANSWER
A
Question 7
When filing an insurance claim for an appendectomy, which of the following is the most
appropriate reference source for locating the surgical code?
A. International Classification of Diseases, Clinical Modification (ICD-CM)
B. Current Procedural Terminology (CPT)
C. Health Care Financing Administration Common Procedural Coding System (HCPCS)
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