lOMoARcPSD|44532475
Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales(NBO1)
Management
(PNBO)(NBO1)
Questions
(PNBO)
& Answers
Questions
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
& Answers Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
Pre-assessment: Sales Management (NBO1) (PNBO)
Attempt #1
Status: Passed
Correct
1.
A salesperson wants to get to know a prospective customer by establishing ongoing communication to ensure current as
well as future sales.
Which sales approach is the salesperson using?
Your Correct
Answer Answer
Transactional
Relationship
Adaptive
Direct
Correct
2.
A salesperson prepares for a customer meeting by reviewing the number of products the customer has purchased since
the company started. The salesperson decides to open the conversation by reviewing how the company has consistently
provided a trusted product since the start of the customer relationship.
D099 Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales Management
(NBO1) (NBO1)
(PNBO)(PNBO) Downloaded
Questions
Questions
& Answers by madiba
& Answers South Africa stuvia ()
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
, lOMoARcPSD|44532475
Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales(NBO1)
Management
(PNBO)(NBO1)
Questions
(PNBO)
& Answers
Questions
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
& Answers Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
How does this salesperson's approach help achieve sales goals?
Your
Answer
It emphasizes company value to the customer
It analyzes return on customer investment
It evaluates the cost of customer investment
It calculates net customer profit
Correct
3.
A retailer is advertising its new product line and has designed a campaign that includes social media advertising, print
promotional pieces, online promotions, and a special product launch event.
Which concept is the retailer using to promote its new product line?
Your
Answer
Relationship selling
D099 Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales Management
(NBO1) (NBO1)
(PNBO)(PNBO) Downloaded
Questions
Questions
& Answers by madiba
& Answers South Africa stuvia ()
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
, lOMoARcPSD|44532475
Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales(NBO1)
Management
(PNBO)(NBO1)
Questions
(PNBO)
& Answers
Questions
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
& Answers Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
Your
Answer
Integrated marketing communications
Buyer journey
Marketing research
Correct
4.
How does empathy contribute to building a good relationship with a customer?
Y
A
By sharing beliefs with clients to build interactions based on mutual interests
By displaying vulnerability to clients to make them feel like they have the upper hand
By creating distance from the company to show high customer awareness
By creating an emotional connection with clients to show understanding that is built on trust
Correct
5.
D099 Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales Management
(NBO1) (NBO1)
(PNBO)(PNBO) Downloaded
Questions
Questions
& Answers by madiba
& Answers South Africa stuvia ()
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
, lOMoARcPSD|44532475
Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales(NBO1)
Management
(PNBO)(NBO1)
Questions
(PNBO)
& Answers
Questions
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
& Answers Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
Why is responsive listening important when participating in verbal communication?
It allows a salesperson to be prepared to counter any arguments made by a potential client.
It ensures that a salesperson is responding quickly to the customer's needs.
It encourages the salesperson to repeat back to the customer what they believe the customer needs.
It promotes rotating salespeople when dealing with clients who have specific requirements.
Correct
6.
What is a result of a salesperson conducting follow-up on a sale?
Your Cor
Answer Ans
Ensures customer satisfaction
Establishes contract terms
Determines customer needs
D099 Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales Management
(NBO1) (NBO1)
(PNBO)(PNBO) Downloaded
Questions
Questions
& Answers by madiba
& Answers South Africa stuvia ()
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales(NBO1)
Management
(PNBO)(NBO1)
Questions
(PNBO)
& Answers
Questions
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
& Answers Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
Pre-assessment: Sales Management (NBO1) (PNBO)
Attempt #1
Status: Passed
Correct
1.
A salesperson wants to get to know a prospective customer by establishing ongoing communication to ensure current as
well as future sales.
Which sales approach is the salesperson using?
Your Correct
Answer Answer
Transactional
Relationship
Adaptive
Direct
Correct
2.
A salesperson prepares for a customer meeting by reviewing the number of products the customer has purchased since
the company started. The salesperson decides to open the conversation by reviewing how the company has consistently
provided a trusted product since the start of the customer relationship.
D099 Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales Management
(NBO1) (NBO1)
(PNBO)(PNBO) Downloaded
Questions
Questions
& Answers by madiba
& Answers South Africa stuvia ()
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
, lOMoARcPSD|44532475
Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales(NBO1)
Management
(PNBO)(NBO1)
Questions
(PNBO)
& Answers
Questions
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
& Answers Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
How does this salesperson's approach help achieve sales goals?
Your
Answer
It emphasizes company value to the customer
It analyzes return on customer investment
It evaluates the cost of customer investment
It calculates net customer profit
Correct
3.
A retailer is advertising its new product line and has designed a campaign that includes social media advertising, print
promotional pieces, online promotions, and a special product launch event.
Which concept is the retailer using to promote its new product line?
Your
Answer
Relationship selling
D099 Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales Management
(NBO1) (NBO1)
(PNBO)(PNBO) Downloaded
Questions
Questions
& Answers by madiba
& Answers South Africa stuvia ()
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
, lOMoARcPSD|44532475
Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales(NBO1)
Management
(PNBO)(NBO1)
Questions
(PNBO)
& Answers
Questions
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
& Answers Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
Your
Answer
Integrated marketing communications
Buyer journey
Marketing research
Correct
4.
How does empathy contribute to building a good relationship with a customer?
Y
A
By sharing beliefs with clients to build interactions based on mutual interests
By displaying vulnerability to clients to make them feel like they have the upper hand
By creating distance from the company to show high customer awareness
By creating an emotional connection with clients to show understanding that is built on trust
Correct
5.
D099 Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales Management
(NBO1) (NBO1)
(PNBO)(PNBO) Downloaded
Questions
Questions
& Answers by madiba
& Answers South Africa stuvia ()
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
, lOMoARcPSD|44532475
Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales(NBO1)
Management
(PNBO)(NBO1)
Questions
(PNBO)
& Answers
Questions
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
& Answers Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
Why is responsive listening important when participating in verbal communication?
It allows a salesperson to be prepared to counter any arguments made by a potential client.
It ensures that a salesperson is responding quickly to the customer's needs.
It encourages the salesperson to repeat back to the customer what they believe the customer needs.
It promotes rotating salespeople when dealing with clients who have specific requirements.
Correct
6.
What is a result of a salesperson conducting follow-up on a sale?
Your Cor
Answer Ans
Ensures customer satisfaction
Establishes contract terms
Determines customer needs
D099 Pre-assessment;
D099 Pre-assessment;
Sales Management
Sales Management
(NBO1) (NBO1)
(PNBO)(PNBO) Downloaded
Questions
Questions
& Answers by madiba
& Answers South Africa stuvia ()
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$$$$$)!
Passed.pdf~~~~~~~~~~~~~~~~!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!@)*#(&^$(***********)@@@@@@@@@@@@@@@@@@@(*$$$$$$$$$$$$
