CMA Final Exam Questions & Answers
(Grade A+)
A CMAA is speaking at a luncheon with providers and colleagues.
The assistant uses hand movements to enhance what they are
saying while delivering a speech. This is an example of which of the
following non-verbal communication techniques? -
correct answer ✅Gesture
A CMAA is performing opening procedures for the medical office.
Prior to patients arriving for appointment check-in, which of the
following actions should the assistant take? -
correct answer ✅Evaluate the reception area
A CMAA is reviewing the Occupational Safety and Health
Administration (OSHA) guidelines. Per OSHA guidelines, which of
the following actions should the assistant take? -
correct answer ✅Wash hands prior to removing gloves.
A medical administrative assistant has requested a patient send
patient send results for tests performed at home to the provider to
review. Which of the following is a format that allows the patent to
complete this process? -
correct answer ✅Remote patient monitoring (RPM)
, CMA Final Exam Questions & Answers
(Grade A+)
Which of the following actions by a CMAA demonstrates active
listening? -
correct answer ✅Repeating information to the patient
A medical administrative assistant is posting payments to a patients
account. Which of the following information is a required
component to include for payment posting? -
correct answer ✅Amount of Payment
Which of the following codes should a CMAA use to indicate
procedures, injections, and durable medical equipment that are
covered by Medicare part B? -
correct answer ✅HCPCS Level II {Healthcare Current Procedural
Terminology}
Explanation = These are numerical codes primarily used for medical
supplies and equiptment and any other service not covered by CPT
codes.
A CMAA should recognize that patient's right to make their own
decisions regarding their health care falls under which of the
(Grade A+)
A CMAA is speaking at a luncheon with providers and colleagues.
The assistant uses hand movements to enhance what they are
saying while delivering a speech. This is an example of which of the
following non-verbal communication techniques? -
correct answer ✅Gesture
A CMAA is performing opening procedures for the medical office.
Prior to patients arriving for appointment check-in, which of the
following actions should the assistant take? -
correct answer ✅Evaluate the reception area
A CMAA is reviewing the Occupational Safety and Health
Administration (OSHA) guidelines. Per OSHA guidelines, which of
the following actions should the assistant take? -
correct answer ✅Wash hands prior to removing gloves.
A medical administrative assistant has requested a patient send
patient send results for tests performed at home to the provider to
review. Which of the following is a format that allows the patent to
complete this process? -
correct answer ✅Remote patient monitoring (RPM)
, CMA Final Exam Questions & Answers
(Grade A+)
Which of the following actions by a CMAA demonstrates active
listening? -
correct answer ✅Repeating information to the patient
A medical administrative assistant is posting payments to a patients
account. Which of the following information is a required
component to include for payment posting? -
correct answer ✅Amount of Payment
Which of the following codes should a CMAA use to indicate
procedures, injections, and durable medical equipment that are
covered by Medicare part B? -
correct answer ✅HCPCS Level II {Healthcare Current Procedural
Terminology}
Explanation = These are numerical codes primarily used for medical
supplies and equiptment and any other service not covered by CPT
codes.
A CMAA should recognize that patient's right to make their own
decisions regarding their health care falls under which of the
