CHL Final Exam Questions & Answers
(Grade A+)
The skills required to accomplish a specific task or function. -
correct answer ✅Skill Set
The number of employees one person can effectively supervise
decreases as the complexity of their job duties increases -
correct answer ✅Span of Control
An organizing principle that suggests each employee should only
have one supervisor. -
correct answer ✅Unity of command
A CS leader must be able to solicit _______ from the CS team -
correct answer ✅input
The work in Sterile Storage area does NOT include _______. -
correct answer ✅Biomedical Engineering
The beliefs, values, and norms shared by department personnel
that are considered valid, and are passed onto new employees in
the department. -
correct answer ✅Culture
,CHL Final Exam Questions & Answers
(Grade A+)
A policy that permits no amount of leniency regarding harassing
behavior. -
correct answer ✅Zero-tolerance Policy
Unfavorable or unfair treatment on the basis of an individual's race,
religion, gender, national origin, disability, age, and in some states
and communities, sexual orientation. -
correct answer ✅Discrimination
Successful team leaders and their teams develop goals based on
their facilities _______. -
correct answer ✅Mission Statement
Those in the highest healthcare administrative levels, also called
Executive Team. Usually has "chief" in the title. -
correct answer ✅C-Suite
This position leads patient care services, and oversees the nursing
staff including Registered nurses (RNs) and Licensed Nursing
Assistants (LNAs) -
correct answer ✅Chief Nursing Officer (CNO)
,CHL Final Exam Questions & Answers
(Grade A+)
This leader is responsible for the policies and practices used to
manage direct patient care -
correct answer ✅Chief Nursing Officer (CNO)
Chief Nursing Officer -
correct answer ✅CNO
Chief of Patient Care Practice -
correct answer ✅CPCP
Chief of Surgery -
correct answer ✅COS
Chief Medical Officer -
correct answer ✅CMO
This nursing unit is reserved for patients with intensive nursing
needs that require skilled nursing or constant care and supervision.
-
correct answer ✅CCU
, CHL Final Exam Questions & Answers
(Grade A+)
Critical Care Unit -
correct answer ✅CCU
Intensive Care Unit -
correct answer ✅ICU
Intensive Therapy Unit -
correct answer ✅ITU
Useful sources of data to generate information that specifies actual
departmental performance do not include _____ -
correct answer ✅Educational Systems
A collection of statistical data about a CS department's key
performance indicators that indicate the extent to which goals are
being attained -
correct answer ✅Dashboard
Key Performance Indicator -
correct answer ✅KPI
(Grade A+)
The skills required to accomplish a specific task or function. -
correct answer ✅Skill Set
The number of employees one person can effectively supervise
decreases as the complexity of their job duties increases -
correct answer ✅Span of Control
An organizing principle that suggests each employee should only
have one supervisor. -
correct answer ✅Unity of command
A CS leader must be able to solicit _______ from the CS team -
correct answer ✅input
The work in Sterile Storage area does NOT include _______. -
correct answer ✅Biomedical Engineering
The beliefs, values, and norms shared by department personnel
that are considered valid, and are passed onto new employees in
the department. -
correct answer ✅Culture
,CHL Final Exam Questions & Answers
(Grade A+)
A policy that permits no amount of leniency regarding harassing
behavior. -
correct answer ✅Zero-tolerance Policy
Unfavorable or unfair treatment on the basis of an individual's race,
religion, gender, national origin, disability, age, and in some states
and communities, sexual orientation. -
correct answer ✅Discrimination
Successful team leaders and their teams develop goals based on
their facilities _______. -
correct answer ✅Mission Statement
Those in the highest healthcare administrative levels, also called
Executive Team. Usually has "chief" in the title. -
correct answer ✅C-Suite
This position leads patient care services, and oversees the nursing
staff including Registered nurses (RNs) and Licensed Nursing
Assistants (LNAs) -
correct answer ✅Chief Nursing Officer (CNO)
,CHL Final Exam Questions & Answers
(Grade A+)
This leader is responsible for the policies and practices used to
manage direct patient care -
correct answer ✅Chief Nursing Officer (CNO)
Chief Nursing Officer -
correct answer ✅CNO
Chief of Patient Care Practice -
correct answer ✅CPCP
Chief of Surgery -
correct answer ✅COS
Chief Medical Officer -
correct answer ✅CMO
This nursing unit is reserved for patients with intensive nursing
needs that require skilled nursing or constant care and supervision.
-
correct answer ✅CCU
, CHL Final Exam Questions & Answers
(Grade A+)
Critical Care Unit -
correct answer ✅CCU
Intensive Care Unit -
correct answer ✅ICU
Intensive Therapy Unit -
correct answer ✅ITU
Useful sources of data to generate information that specifies actual
departmental performance do not include _____ -
correct answer ✅Educational Systems
A collection of statistical data about a CS department's key
performance indicators that indicate the extent to which goals are
being attained -
correct answer ✅Dashboard
Key Performance Indicator -
correct answer ✅KPI
