RMA ALL FINAL EXAMS QUESTIONS AND ANSWERS
SET A+
✔✔When supplies that have been newly ordered arrive in the office, they should be -
✔✔B. Checked against the packing slip to make sure that everything that has been
ordered has arrived
✔✔The device that allows the computer operator to manipulate the cursor without using
the arrow keys is the - ✔✔A. Mouse
✔✔The programs that allow the computer operator to perform various tasks are - ✔✔D.
Applications software
✔✔In the medical office, sharps are usually - ✔✔A. Used once and then discarded in a
hard plastic container
✔✔Three diseases that are transmitted only by direct contact with blood or body fluids
are - ✔✔D. Hepatitis B, hepatitis C, and HIV
✔✔Originally, ICD coding was used - ✔✔E. All of the above (A - To track disease
processes; B - In medical research; C - To evaluate hospital service utilization; D - To
classify the cause of death)
✔✔A letter that weighs 11 ounces should be sent by - ✔✔A. First class mail
✔✔Using the alphabetical system of filing, "The Harris Office Supply Company" would
be filed under - ✔✔B. H
✔✔When sorting the mail for the physician, the medical assistant should arrange the
mail - ✔✔B. In order of importance
, ✔✔Which of the following would require a CPT code? - ✔✔E. All of the above (A -
Mastectomy; B - Appendectomy; C - Hysterectomy; D - Rhinoplasty)
✔✔The type of computer printer that produces the sharpest image is the - ✔✔C. Laser
✔✔Manual scheduling of appointments utilizes - ✔✔A. Spiral-bound appointment books
✔✔The letter style in which the first line of each new paragraph is idented five spaces is
- ✔✔C. Semiblock
✔✔For coding a diagnosis, the first place to go is - ✔✔C. Volume II of the ICD-9-CM
✔✔The procedure that protects against the loss of computer data is known as - ✔✔C.
Backing up
✔✔The correct format for the salutation to a physician named David Roberts is - ✔✔D.
Dear David Roberts, MD
✔✔Which of the following types of scheduling allows for the most efficient use of staff,
materials, and facilities? - ✔✔E. Grouping
✔✔What piece of mail should be placed on top when sorting the physician's mail? -
✔✔C. Envelope marked Personal
✔✔Open punctuation is characterized by - ✔✔B. Absence of punctuation after the
salutation and a comma after the complimentary close
✔✔The federal insurance program that provides for the medically indigent is - ✔✔D.
Medicaid
✔✔The process of transferring an amount from the day sheet to the ledger is - ✔✔C.
Posting
✔✔A numerical filing system requires the use of - ✔✔B. An alphabetical cross-reference
✔✔The file folder label for Jennie Holmes-Mathis should be - ✔✔D. Holmes-Mathis,
Jennie
✔✔Third-party participation in an office indicates the relationships among the - ✔✔C.
Physician, patient, and insurance company
SET A+
✔✔When supplies that have been newly ordered arrive in the office, they should be -
✔✔B. Checked against the packing slip to make sure that everything that has been
ordered has arrived
✔✔The device that allows the computer operator to manipulate the cursor without using
the arrow keys is the - ✔✔A. Mouse
✔✔The programs that allow the computer operator to perform various tasks are - ✔✔D.
Applications software
✔✔In the medical office, sharps are usually - ✔✔A. Used once and then discarded in a
hard plastic container
✔✔Three diseases that are transmitted only by direct contact with blood or body fluids
are - ✔✔D. Hepatitis B, hepatitis C, and HIV
✔✔Originally, ICD coding was used - ✔✔E. All of the above (A - To track disease
processes; B - In medical research; C - To evaluate hospital service utilization; D - To
classify the cause of death)
✔✔A letter that weighs 11 ounces should be sent by - ✔✔A. First class mail
✔✔Using the alphabetical system of filing, "The Harris Office Supply Company" would
be filed under - ✔✔B. H
✔✔When sorting the mail for the physician, the medical assistant should arrange the
mail - ✔✔B. In order of importance
, ✔✔Which of the following would require a CPT code? - ✔✔E. All of the above (A -
Mastectomy; B - Appendectomy; C - Hysterectomy; D - Rhinoplasty)
✔✔The type of computer printer that produces the sharpest image is the - ✔✔C. Laser
✔✔Manual scheduling of appointments utilizes - ✔✔A. Spiral-bound appointment books
✔✔The letter style in which the first line of each new paragraph is idented five spaces is
- ✔✔C. Semiblock
✔✔For coding a diagnosis, the first place to go is - ✔✔C. Volume II of the ICD-9-CM
✔✔The procedure that protects against the loss of computer data is known as - ✔✔C.
Backing up
✔✔The correct format for the salutation to a physician named David Roberts is - ✔✔D.
Dear David Roberts, MD
✔✔Which of the following types of scheduling allows for the most efficient use of staff,
materials, and facilities? - ✔✔E. Grouping
✔✔What piece of mail should be placed on top when sorting the physician's mail? -
✔✔C. Envelope marked Personal
✔✔Open punctuation is characterized by - ✔✔B. Absence of punctuation after the
salutation and a comma after the complimentary close
✔✔The federal insurance program that provides for the medically indigent is - ✔✔D.
Medicaid
✔✔The process of transferring an amount from the day sheet to the ledger is - ✔✔C.
Posting
✔✔A numerical filing system requires the use of - ✔✔B. An alphabetical cross-reference
✔✔The file folder label for Jennie Holmes-Mathis should be - ✔✔D. Holmes-Mathis,
Jennie
✔✔Third-party participation in an office indicates the relationships among the - ✔✔C.
Physician, patient, and insurance company
