NBHWC Section 1 — Coaching Structure
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1. 1.1 Coach Preparation 1. Prepare: Reviews materials, client assessments and communications
Prior to Session 2. Arrange clear logistics for meeting times and formats
What does the coach 3. Get present: Eliminates distraction and clears mind; practice mindful-
do prior to a session? ness, set intention, and connect to purpose
4. Get into coaching mindset, get curious, consider initial strength-based
inquiries
2. Why is the coach's 1. It helps the client become calm and receptive, which fosters
presence important? self-awareness and self-discovery.
2. Reduces stress
3. Essential for genuine empathy
4. Increases sense of respect, client wholeness, connection
5. Increases intentionality, mutuality, attention, and client-centeredness
3. What are five concepts 1. Confidence is contagious
a coach can use to pre- 2. What is appreciated appreciates
pare for a session? 3. Listen for the client's needs
4. Tell the truth (empathy, authenticity, honesty)
5. Trust intuition
4. What is mindfulness? 1. The nonjudgmental awareness of what is happening in the present
moment.
2. Being fully aware of and awake to where you are and what you are
doing.
3. Paying attention to thoughts, feelings, behaviors, relationships, and
environments without judgment or condemnation.
4. Slowing down and paying attention to increase consciousness
5. Why is mindfulness in 1. Helps us break free from being on autopilot
general important to 2. Helps us experience what ACTUALLY happening, free from often un-
the coaching process? conscious assumptions and judgments
3. Frees us to make informed decisions about new directions
, NBHWC Section 1 — Coaching Structure
Study online at https://quizlet.com/_8xns4w
4. Increased mindfulness in one area can lead to increased mindfulness
in other areas of our lives
6. How can a coach acti- 1. Take three deep breaths
vate their own mindful- 2. Close eyes for five seconds
ness prior to a coach- 3. Become aware of breathing
ing session? 4. Set your intention to pay attention during the coaching session
5. Say to yourself "I am grateful for this opportunity to connect and make
a difference"
6. Say to yourself "I have an opportunity to make a pivotal contribution"
7. Say to yourself "I am open to and curious about what will unfold"
8. Play the "now I am aware" game
7. How can a coach use Manage emotions by noticing, setting aside and examining the feelings
mindfulness to man- later, outside the coaching session alone or with a mentor coach.
age their own experi-
ence during a session?
8. How can a coach facil- 1. Practice mindfulness and be present, themselves
itate mindfulness dur- 2. Offer a distraction-free workspace
ing a session? 3. Ask questions
4. Give feedback
5. Co-create assignments that increase client mindfulness
6. Start session with a moment of mindfulness or breath work
7. Invite clients into a presence practice, i.e. perceive an object from a
beginner's mind, pay attention to body/breath
9. When can it be useful 1. When the client seems distracted
to guide a client to be 2. When instant actions might be helpful, "do it now" kind of actions and
more present? mindsets
10. 1. Session opening
2. Weekly goal reviews
, NBHWC Section 1 — Coaching Structure
Study online at https://quizlet.com/_8xns4w
What are six main sec- 3. Three-month goal review
tions of a coaching ses- 4. Generative moment
sion? 5. Goal setting
6. Session close
11. What percentage of 1. Session opening (7% or 2-3 mins)
time should a coach 2. Weekly goal reviews (20% or 5-7 mins)
spend on each of 3. Three-month goal review (done monthly, 7% or 2-3 mins)
the previously identi- 4. Generative moment (40% or 10-12 mins — can increase in longer
fied sections? Or how sessions)
many minutes within a 5. Goal setting (20% or 5-7 mins)
30-minute session 6. Session close (6% or 2-3 mins)
12. What are 5 things a 1. Ask how the client is right now "in this moment"
coach can do to open 2. Use reflections to show understanding of the client's state
each session (and build 3. Ask client to share the best thing that happened from previous
trust and rapport)? week(s)
4. Reflect something positive about the client (i.e. highlights, strengths,
emotions)
5. Ask client to select the first weekly goal to be discussed
13. Brief core competen- 1. Establish and maintain a relationship of trust
cies (Bark) 2. Perceive, affirm, and expand client's potential
3. Practice engaged listening, incl. nuances and what's present but un-
expressed
4. Process in the present, with full attention on client and from a holistic
perspective
5. Expression—the coach's effective communication
6. Clarifying
7. Help client set and keep clear intentions
8. Invite possibility
9. Help client create and use supportive systems and structure
Study online at https://quizlet.com/_8xns4w
1. 1.1 Coach Preparation 1. Prepare: Reviews materials, client assessments and communications
Prior to Session 2. Arrange clear logistics for meeting times and formats
What does the coach 3. Get present: Eliminates distraction and clears mind; practice mindful-
do prior to a session? ness, set intention, and connect to purpose
4. Get into coaching mindset, get curious, consider initial strength-based
inquiries
2. Why is the coach's 1. It helps the client become calm and receptive, which fosters
presence important? self-awareness and self-discovery.
2. Reduces stress
3. Essential for genuine empathy
4. Increases sense of respect, client wholeness, connection
5. Increases intentionality, mutuality, attention, and client-centeredness
3. What are five concepts 1. Confidence is contagious
a coach can use to pre- 2. What is appreciated appreciates
pare for a session? 3. Listen for the client's needs
4. Tell the truth (empathy, authenticity, honesty)
5. Trust intuition
4. What is mindfulness? 1. The nonjudgmental awareness of what is happening in the present
moment.
2. Being fully aware of and awake to where you are and what you are
doing.
3. Paying attention to thoughts, feelings, behaviors, relationships, and
environments without judgment or condemnation.
4. Slowing down and paying attention to increase consciousness
5. Why is mindfulness in 1. Helps us break free from being on autopilot
general important to 2. Helps us experience what ACTUALLY happening, free from often un-
the coaching process? conscious assumptions and judgments
3. Frees us to make informed decisions about new directions
, NBHWC Section 1 — Coaching Structure
Study online at https://quizlet.com/_8xns4w
4. Increased mindfulness in one area can lead to increased mindfulness
in other areas of our lives
6. How can a coach acti- 1. Take three deep breaths
vate their own mindful- 2. Close eyes for five seconds
ness prior to a coach- 3. Become aware of breathing
ing session? 4. Set your intention to pay attention during the coaching session
5. Say to yourself "I am grateful for this opportunity to connect and make
a difference"
6. Say to yourself "I have an opportunity to make a pivotal contribution"
7. Say to yourself "I am open to and curious about what will unfold"
8. Play the "now I am aware" game
7. How can a coach use Manage emotions by noticing, setting aside and examining the feelings
mindfulness to man- later, outside the coaching session alone or with a mentor coach.
age their own experi-
ence during a session?
8. How can a coach facil- 1. Practice mindfulness and be present, themselves
itate mindfulness dur- 2. Offer a distraction-free workspace
ing a session? 3. Ask questions
4. Give feedback
5. Co-create assignments that increase client mindfulness
6. Start session with a moment of mindfulness or breath work
7. Invite clients into a presence practice, i.e. perceive an object from a
beginner's mind, pay attention to body/breath
9. When can it be useful 1. When the client seems distracted
to guide a client to be 2. When instant actions might be helpful, "do it now" kind of actions and
more present? mindsets
10. 1. Session opening
2. Weekly goal reviews
, NBHWC Section 1 — Coaching Structure
Study online at https://quizlet.com/_8xns4w
What are six main sec- 3. Three-month goal review
tions of a coaching ses- 4. Generative moment
sion? 5. Goal setting
6. Session close
11. What percentage of 1. Session opening (7% or 2-3 mins)
time should a coach 2. Weekly goal reviews (20% or 5-7 mins)
spend on each of 3. Three-month goal review (done monthly, 7% or 2-3 mins)
the previously identi- 4. Generative moment (40% or 10-12 mins — can increase in longer
fied sections? Or how sessions)
many minutes within a 5. Goal setting (20% or 5-7 mins)
30-minute session 6. Session close (6% or 2-3 mins)
12. What are 5 things a 1. Ask how the client is right now "in this moment"
coach can do to open 2. Use reflections to show understanding of the client's state
each session (and build 3. Ask client to share the best thing that happened from previous
trust and rapport)? week(s)
4. Reflect something positive about the client (i.e. highlights, strengths,
emotions)
5. Ask client to select the first weekly goal to be discussed
13. Brief core competen- 1. Establish and maintain a relationship of trust
cies (Bark) 2. Perceive, affirm, and expand client's potential
3. Practice engaged listening, incl. nuances and what's present but un-
expressed
4. Process in the present, with full attention on client and from a holistic
perspective
5. Expression—the coach's effective communication
6. Clarifying
7. Help client set and keep clear intentions
8. Invite possibility
9. Help client create and use supportive systems and structure