CPHQ Exam Questions with CORRECT Answers (Grade
A+)
Question 1:
Which of the following
steps to the Kubler
Ross Change
Curve model?
A. shock
B. experiment
C. anger
Answer:
is NOT part of the seven A. anger
Question 2:
All styles are important for different situations
organization may find itself in at any given
in time. Which of the following leadership
is best when
an organization is in crisis mode?
A. autocratic
B. empowering
C. transactional
D. transformational
Answer:
an A. Autocratic
point
styles
Question 3:
Quality Assurance
Answer:
Measures compliance
with standards
,Question 4:
Quality Control
Answer:
Process of ensuring products
and services meet consumer
expectations
Question 5:
Performance
Improvement
Answer:
Continuously improve
processes to meet
standards
Question 6:
Quality Defect:
Underuse
Answer:
Failing to provide medically nec-
essary care or follow evidence
based medical practice
Question 7:
Quality Defect: Overuse
Answer:
Providing a drug or treatment
without medical justification
Question 8:
Quality Defect: Misuse
Answer:
Medical errors in the provision of
care
,Question 9:
DEFECT:
Wrong site surgery
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care
Answer:
C. Misuse
Question 10:
DEFECT: Use of high tech imaging (MRI, CAT scan)
when
other diagnostic tests are sufficient
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
Answer:
B. Overuse
C.
Misuse
Medical errors in the provision of care
Question 11:
, DEFECT: Less than 10% of recommended
women
receive annual mammograms
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care
Answer:
A. Underuse
Question 12:
DEFECT: Nearly 10,000 pneumonia related
deaths per
year could be prevented with the
administration of a vaccine
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Answer:
A. Underuse
medical justification
C.
Misuse
Medical errors in the provision of care
Question 13:
A+)
Question 1:
Which of the following
steps to the Kubler
Ross Change
Curve model?
A. shock
B. experiment
C. anger
Answer:
is NOT part of the seven A. anger
Question 2:
All styles are important for different situations
organization may find itself in at any given
in time. Which of the following leadership
is best when
an organization is in crisis mode?
A. autocratic
B. empowering
C. transactional
D. transformational
Answer:
an A. Autocratic
point
styles
Question 3:
Quality Assurance
Answer:
Measures compliance
with standards
,Question 4:
Quality Control
Answer:
Process of ensuring products
and services meet consumer
expectations
Question 5:
Performance
Improvement
Answer:
Continuously improve
processes to meet
standards
Question 6:
Quality Defect:
Underuse
Answer:
Failing to provide medically nec-
essary care or follow evidence
based medical practice
Question 7:
Quality Defect: Overuse
Answer:
Providing a drug or treatment
without medical justification
Question 8:
Quality Defect: Misuse
Answer:
Medical errors in the provision of
care
,Question 9:
DEFECT:
Wrong site surgery
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care
Answer:
C. Misuse
Question 10:
DEFECT: Use of high tech imaging (MRI, CAT scan)
when
other diagnostic tests are sufficient
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
Answer:
B. Overuse
C.
Misuse
Medical errors in the provision of care
Question 11:
, DEFECT: Less than 10% of recommended
women
receive annual mammograms
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Providing a drug or treatment without
medical justification
C.
Misuse
Medical errors in the provision of care
Answer:
A. Underuse
Question 12:
DEFECT: Nearly 10,000 pneumonia related
deaths per
year could be prevented with the
administration of a vaccine
A.
Underuse
Failing to provide medically necessary
care or follow evidence based medical
practice
B.
Overuse
Answer:
A. Underuse
medical justification
C.
Misuse
Medical errors in the provision of care
Question 13:
