Robbins
Management Skills (Trent University)
,Test Bank for Management 11th Canadian Edition by Robbins
Complete downloadable file at:
https://TestbankDirect.eu/Test-Bank-for-Management-11th-Canadian-Edition-by-Robbins
Question ID: 1-1
Question Type: TF
Question: In order to be considered a manager, an individual must coordinate the work of
others.
A) True
B) False
Answer: TRUE
Diff: 2 Page Ref: 3
Skill: Recall
Learning Outcome: 1-1 Explain why managers are important to an organization.
Question ID: 2-2
Question Type: TF
Question: Management affects employee morale but not a company's financial
performance.
A) True
B) False
Answer: FALSE
Diff: 1 Page Ref: 2
Skill: Recall
Learning Outcome: 1-1 Explain why managers are important to an organization.
Question ID: 1-3
Question Type: TF
Question: The most important variables in employee productivity and loyalty are pay and
benefits.
A) True
B) False
Answer: FALSE
Diff: 1 Page Ref: 2
Skill: Recall
Learning Outcome: 1-1 Explain why managers are important to an organization.
Question ID: 1-4
Question Type: TF
Question: The most important factor in employee productivity and loyalty is the quality
of the relationship between employees and their direct supervisors.
Answer: TRUE
Diff: 1 Page Ref: 3
Skill: Recall
Learning Outcome: 1-1 Explain why managers are important to an organization.
Copyright © 2016 Pearson Canada Inc. 1-1
,Question ID: 1-5
Question Type: TF
Question: Managerial ability is important in creating organizational value.
A) True
B) False
Answer: TRUE
Diff: 1 Page Ref: 3
Skill: Recall
Learning Outcome: 1-1 Explain why managers are important to an organization.
Question ID: 1-6
Question Type: TF
Question: Supervisors and shift managers may both be considered first-line managers.
A) True
B) False
Answer: TRUE
Diff: 1 Page Ref: 4
Skill: Applied
Learning Outcome: 1-1 Explain why managers are important to an organization.
Question ID: 1-7
Question Type: TF
Question: Middle managers are responsible for making organization-wide decisions and
establishing the plans and goals that affect the entire organization.
A) True
B) False
Answer: FALSE
Diff: 1 Page Ref: 3
Skill: Recall
Learning Outcome: 1-1 Explain why managers are important to an organization.
Question ID: 1-8
Question Type: TF
Question: Middle managers coordinate the work of nonmanagerial employees who are
directly involved with the production or creation of the organization's products.
A) True
B) False
Answer: FALSE
Diff: 2 Page Ref: 3
Skill: Recall
Learning Outcome: 1-1 Explain why managers are important to an organization.
Copyright © 2016 Pearson Canada Inc. 1-2
, Question ID: 1-9
Question Type: TF
Question: Effectiveness refers to getting the most amount of output from the least
amount of inputs.
A) True
B) False
Answer: FALSE
Diff: 2 Page Ref: 5
Skill: Recall
Learning Outcome: 1-2 Tell who managers are and where they work.
Question ID: 1-10
Question Type: TF
Question: Whereas efficiency is concerned with the means of getting things done,
effectiveness is concerned with the ends, or the attainment of organizational goals.
A) True
B) False
Answer: TRUE
Diff: 3 Page Ref: 5
Skill: Recall
Learning Outcome: 1-2 Tell who managers are and where they work.
Question ID: 1-11
Question Type: TF
Question: Managers who are effective at meeting organizational goals always act
efficiently.
A) True
B) False
Answer: FALSE
Diff: 3 Page Ref: 5
Skill: Recall
Learning Outcome: 1-2 Tell who managers are and where they work.
Question ID: 1-12
Question Type: TF
Question: An organization that achieves its goals but at a very high cost would be considered
effective but not very efficient.
A) True
B) False
Answer: TRUE
Diff: 2 Page Ref: 5
Skill: Applied
Learning Outcome: 1-2 Tell who managers are and where they work.
Copyright © 2016 Pearson Canada Inc. 1-3