D072 WGU ASSESSMENT 2026/2027 WITH
130 QUESTIONS AND EXPERT-
VERIFIED CORRECT ANSWERS |
ALREADY GRADED A+ | GUARANTEED
PASS | D072 WGU LATEST EXAM
Which technique is the new employee being encouraged to display? - ANSWER-
Motivation
A team member wants to start implementing meditation to reprogram unconscious
behavior. The goal is to learn to listen first and speak second. Which time period
after beginning this approach will be the most challenging for this team member? -
ANSWER-1-21 days
A staff member seems to delay her ability to accomplish tasks because she is
worrying more about the impact of the plan than she is about actually seeing the
plan through. This has a significant effect on fellow coworkers because they desire
to stay in the present moment and work through the issues that are being
uncovered. Which strategy does the staff member need to work on? - ANSWER-
Mindfulness
,A manager decides to make an effort to preserve positive relationships even when
the interaction addresses problems of a serious nature. Which type of
communication is the manager interested in using to improve emotional
intelligence? - ANSWER-Supportive communication
What is the ultimate goal for leaders when supporting employees in their
development of emotional intelligence? - ANSWER-To encourage employees to
regularly think about issues relating to emotional intelligence
A leader is trying to improve staff's emotional intelligence and decides to support
the use of incident debriefs. Why did the leader decide to use this technique? -
ANSWER-To provide feedback to employees
An individual has the ability to guide others due to her knowledge base about a
product. Her personality attracts admiration from others who are anxious to work
for her due to these personality characteristics. Which profile exhibits this type of
behavior? - ANSWER-Leader
An individual understands a project's goal, selects a group of employees who can
work on the task, and encourages the team to begin work towards the desired
result. The individual has the knowledge and personality to get the work
accomplished successfully. Which behavior does this individual exemplify? -
ANSWER-Leadership
Which tactic involves leaders garnering support by engaging values, emotions, and
beliefs? - ANSWER-Inspirational appeal
A manager was promoted to a new position the previous year but had never been
fully accepted by the staff in the department. Over time, the manager made
decisions that gained the respect of the employees and was finally accepted as the
, leader of the department. Which type of power did this manager gain after a period
of time in this department? - ANSWER-Referent
An experienced supervisor tells an employee that if the employee is late one more
time during the next quarter that the employee will be terminated immediately. The
employee is concerned about the pending consequence and assures the manager
that the employee will change the behavior. Which type of power produced the
change in this employee? - ANSWER-Coercive
An employee who has worked at the company for 15 years was recently appointed
as chief executive officer (CEO). Which type of power has the employee gained? -
ANSWER-Legitimate
During the quarterly business review, the regional sales directors presented their
performance results to the department. The chief executive officer (CEO) is
frustrated with the sales department and tells the director of that department that
the director will be replaced if the sales department does not meet their quarterly
quota. Which form of power is the CEO using? - ANSWER-Coercive
A team has been struggling to find success. To improve the situation, the manager
asks the team to determine the factors that they feel are standing in their way and
then challenge those assumptions. Which stage of the design thinking process is
the team experiencing? - ANSWER-Ideate
A sales director rewards employees who regularly exceed standards with coffee
shop gift cards. Employees who are not meeting standards are subject to additional
tasks, such as paperwork filing. Which leadership style does the sales director
embody? - ANSWER-Transactional
What is true about emotional intelligence in the workplace? - ANSWER-
Importance EI Varies by situation and job position
130 QUESTIONS AND EXPERT-
VERIFIED CORRECT ANSWERS |
ALREADY GRADED A+ | GUARANTEED
PASS | D072 WGU LATEST EXAM
Which technique is the new employee being encouraged to display? - ANSWER-
Motivation
A team member wants to start implementing meditation to reprogram unconscious
behavior. The goal is to learn to listen first and speak second. Which time period
after beginning this approach will be the most challenging for this team member? -
ANSWER-1-21 days
A staff member seems to delay her ability to accomplish tasks because she is
worrying more about the impact of the plan than she is about actually seeing the
plan through. This has a significant effect on fellow coworkers because they desire
to stay in the present moment and work through the issues that are being
uncovered. Which strategy does the staff member need to work on? - ANSWER-
Mindfulness
,A manager decides to make an effort to preserve positive relationships even when
the interaction addresses problems of a serious nature. Which type of
communication is the manager interested in using to improve emotional
intelligence? - ANSWER-Supportive communication
What is the ultimate goal for leaders when supporting employees in their
development of emotional intelligence? - ANSWER-To encourage employees to
regularly think about issues relating to emotional intelligence
A leader is trying to improve staff's emotional intelligence and decides to support
the use of incident debriefs. Why did the leader decide to use this technique? -
ANSWER-To provide feedback to employees
An individual has the ability to guide others due to her knowledge base about a
product. Her personality attracts admiration from others who are anxious to work
for her due to these personality characteristics. Which profile exhibits this type of
behavior? - ANSWER-Leader
An individual understands a project's goal, selects a group of employees who can
work on the task, and encourages the team to begin work towards the desired
result. The individual has the knowledge and personality to get the work
accomplished successfully. Which behavior does this individual exemplify? -
ANSWER-Leadership
Which tactic involves leaders garnering support by engaging values, emotions, and
beliefs? - ANSWER-Inspirational appeal
A manager was promoted to a new position the previous year but had never been
fully accepted by the staff in the department. Over time, the manager made
decisions that gained the respect of the employees and was finally accepted as the
, leader of the department. Which type of power did this manager gain after a period
of time in this department? - ANSWER-Referent
An experienced supervisor tells an employee that if the employee is late one more
time during the next quarter that the employee will be terminated immediately. The
employee is concerned about the pending consequence and assures the manager
that the employee will change the behavior. Which type of power produced the
change in this employee? - ANSWER-Coercive
An employee who has worked at the company for 15 years was recently appointed
as chief executive officer (CEO). Which type of power has the employee gained? -
ANSWER-Legitimate
During the quarterly business review, the regional sales directors presented their
performance results to the department. The chief executive officer (CEO) is
frustrated with the sales department and tells the director of that department that
the director will be replaced if the sales department does not meet their quarterly
quota. Which form of power is the CEO using? - ANSWER-Coercive
A team has been struggling to find success. To improve the situation, the manager
asks the team to determine the factors that they feel are standing in their way and
then challenge those assumptions. Which stage of the design thinking process is
the team experiencing? - ANSWER-Ideate
A sales director rewards employees who regularly exceed standards with coffee
shop gift cards. Employees who are not meeting standards are subject to additional
tasks, such as paperwork filing. Which leadership style does the sales director
embody? - ANSWER-Transactional
What is true about emotional intelligence in the workplace? - ANSWER-
Importance EI Varies by situation and job position
