NR 222 WEEK 5: EDAPT EXAM WITH
CORRECT ANSWERS /UPDATED EXAMS
What is the most important aspect of small group communication? -
ANSWER-Organized and concise
What are aspects of nonverbal communication? - ANSWER-Eye Contact
Posture and gait
Personal space
Appearance
Facial expression
Gestures
Sounds
What are reasons for effective communication and healthcare? - ANSWER-
Reduce errors
Improve outcomes
Increase client satisfaction
Meet legal standards
Meets clinical standards of care
Why communicate? - ANSWER-Develop relationships
Collect relevant data
Provide education
Interact during intervention
Improve patient safety
Reduce errors
,Increase satisfaction
interpersonal relationships - ANSWER-- both the nurse and client must be
equal participants in the communication partnership
- client responses are not always what is expected
- each client has a specific communication need
- we must pay attention to verbal and nonverbal communication
- at bedside communication always consider privacy
Communication throughout the nursing process - ANSWER-Assessment: The
nurse asked the client if they have any past surgeries
Diagnosis: the nurse analyzes the clients responses and determines that the
client is afraid to have surgery
Planning: the nurse talks with a client to establish mutual goals
Implementation: the nurse teaches a client about the pain management
plan after surgery
Evaluation: the nurse asked the client if they have any questions
Levels of communication: self talk - ANSWER-Refers to your thoughts and
inner communication that strongly influence your perception, feelings,
behavior, and self-esteem. It is important to be aware of the nature and
content of your own thinking.
Levels of communication: one on one - ANSWER-Interactions occur between
a nurse and another person in a face-to-face manner. The most frequent way
that nurses used to communicate.
Levels of communication: electronic - ANSWER-Use of technology to create
ongoing relationships with clients or the interpersonal team. Secure
messaging may provide timely communication within a healthcare provider.
,Levels of communication: small group - ANSWER-Occurs when a small group
collaborate. This type of communication is usually goal oriented and requires
an understanding of group dynamics.
Levels of communication: public - ANSWER-Interaction with large audience
nurses often speak to groups of clients about health related topics present
scholarly work to colleagues at conferences or lead classroom discussions
with peers or students
Important aspects of verbal communication - ANSWER-Vocabulary
Meaning
Pacing
Intonation
Clarity
And brevity
Meaning - ANSWER-Sunrise have different meanings, depending on the
context of their use
Pacing - ANSWER-Conversation should move at a comfortable piece,
inappropriate speed based on information
vocabulary - ANSWER-Communication is ineffective, if senders and receivers
cannot translate each others words or phrases
Timing and relevance - ANSWER-Both are critical in communication if either
is incorrect, communication is ineffective.
, Intonation - ANSWER-Tone of voice can dramatically alter the meaning and
perception of a message
Clarity and brevity - ANSWER-effective Communication is simple, brief and
direct
The nurse is caring for a client who only speaks and read Spanish. What
action should the nurse take when communicating with this client? -
ANSWER-Use an authorized interpreter to provide translation for education
Verbal and nonverbal communication identification - ANSWER-Nonverbal
-posture and gait
-Gestures
-personal space
-Eye contact
-Appearance
Verbal
-Clarity in brevity
-pacing
-intonation
-Meaning
Barriers to communication Situations - ANSWER--sad, or suffering from
depression
-Withdrawn or have difficulty expressing feelings or needs
-Sensory perception deficits, such as hearing vision, or speech difficulties
-Angry or confrontational
CORRECT ANSWERS /UPDATED EXAMS
What is the most important aspect of small group communication? -
ANSWER-Organized and concise
What are aspects of nonverbal communication? - ANSWER-Eye Contact
Posture and gait
Personal space
Appearance
Facial expression
Gestures
Sounds
What are reasons for effective communication and healthcare? - ANSWER-
Reduce errors
Improve outcomes
Increase client satisfaction
Meet legal standards
Meets clinical standards of care
Why communicate? - ANSWER-Develop relationships
Collect relevant data
Provide education
Interact during intervention
Improve patient safety
Reduce errors
,Increase satisfaction
interpersonal relationships - ANSWER-- both the nurse and client must be
equal participants in the communication partnership
- client responses are not always what is expected
- each client has a specific communication need
- we must pay attention to verbal and nonverbal communication
- at bedside communication always consider privacy
Communication throughout the nursing process - ANSWER-Assessment: The
nurse asked the client if they have any past surgeries
Diagnosis: the nurse analyzes the clients responses and determines that the
client is afraid to have surgery
Planning: the nurse talks with a client to establish mutual goals
Implementation: the nurse teaches a client about the pain management
plan after surgery
Evaluation: the nurse asked the client if they have any questions
Levels of communication: self talk - ANSWER-Refers to your thoughts and
inner communication that strongly influence your perception, feelings,
behavior, and self-esteem. It is important to be aware of the nature and
content of your own thinking.
Levels of communication: one on one - ANSWER-Interactions occur between
a nurse and another person in a face-to-face manner. The most frequent way
that nurses used to communicate.
Levels of communication: electronic - ANSWER-Use of technology to create
ongoing relationships with clients or the interpersonal team. Secure
messaging may provide timely communication within a healthcare provider.
,Levels of communication: small group - ANSWER-Occurs when a small group
collaborate. This type of communication is usually goal oriented and requires
an understanding of group dynamics.
Levels of communication: public - ANSWER-Interaction with large audience
nurses often speak to groups of clients about health related topics present
scholarly work to colleagues at conferences or lead classroom discussions
with peers or students
Important aspects of verbal communication - ANSWER-Vocabulary
Meaning
Pacing
Intonation
Clarity
And brevity
Meaning - ANSWER-Sunrise have different meanings, depending on the
context of their use
Pacing - ANSWER-Conversation should move at a comfortable piece,
inappropriate speed based on information
vocabulary - ANSWER-Communication is ineffective, if senders and receivers
cannot translate each others words or phrases
Timing and relevance - ANSWER-Both are critical in communication if either
is incorrect, communication is ineffective.
, Intonation - ANSWER-Tone of voice can dramatically alter the meaning and
perception of a message
Clarity and brevity - ANSWER-effective Communication is simple, brief and
direct
The nurse is caring for a client who only speaks and read Spanish. What
action should the nurse take when communicating with this client? -
ANSWER-Use an authorized interpreter to provide translation for education
Verbal and nonverbal communication identification - ANSWER-Nonverbal
-posture and gait
-Gestures
-personal space
-Eye contact
-Appearance
Verbal
-Clarity in brevity
-pacing
-intonation
-Meaning
Barriers to communication Situations - ANSWER--sad, or suffering from
depression
-Withdrawn or have difficulty expressing feelings or needs
-Sensory perception deficits, such as hearing vision, or speech difficulties
-Angry or confrontational
