TEST BANK FOR NURSING DELEGATION AND
vb vb vb vb vb
MANAGEMENT OF PATIENT CARE 3RD EDITION
vb vb vb vb vb vb
BY MOTACKI RN MSN, KATHLEEN, BURKE RN
vb vb vb vb vb vb vb
PHD, KATHLEEN vb vb
,CH 01: Leadership and Management
vb vb vb vb
Motacki: Nursing Delegation and Management of Patient
vb vb vb vb vb vb v b Care, 3rd Edition vb vb
MULTIPLE CHOICE vb
1. A nursing attendants can be leaders without being managers.
vb vb vb vb vb vb vb vb
Which nursing actions demonstrate leadership?
vb vb vb vb vb
a. Assisting a new nursing attendant with enteral tube feedings
vb vb vb vb vb vb vb vb
b. Counseling a new nursing attendant regarding attendance vb vb vb vb vb vb
c. Adjusting assignments after a staff member calls in sick vb vb vb vb vb vb vb vb
d. Calling a physician for new order clarification
vb vb vb vb vb vb
ACCURATE ANSWER:-A vb
Reasoning:->>>Leaders act as role models and mentor new staff. The other options vb vb vb vb vb vb vb vb vb vb vb
are wrong because they are management responsibilities and not leadership roles.
vb vb vb vb vb vb vb vb vb vb vb
DIFFICULT:Cognitive Level: Application REF: PG 6 vb vb vb vb
2. Which nursing actions demonstrate the role of management in nursing?
vb vb vb vb vb vb vb vb vb
a. Encouraging autonomous decision making vb vb vb
b. Observing the documentation of appropriate charges to hospital patients
vb vb vb vb vb vb vb vb
c. Assisting in a code vb vb vb
d. Asking the hospital patient/family about advance directives
vb vb vb vb vb vb
ACCURATE ANSWER:-B vb
Feedback :->>>Managers are responsible for the budget of their units.
v b v b v b v b v b v b v b v b v b
The other options are wrong because those are leadership or
v b v b vb vb vb vb vb vb vb vb
mentoNriUngRrSolIesN
vb
DIFFICULT: Cognitive Level: Application REF:PG 6 vb vb vb vb
3. Much like a politician, a nursing attendant manager must exhibit leadership that
vb vb vb vb vb vb vb vb vb vb vb
inspires and motivates. In which instance is a nursing attendant demonstrating
vb vb vb vb vb vb vb vb vb vb vb
leadership qualities?
vb vb
a. A staff nursing attendant becomes aware of increased infection rates
vb vb vb vb vb vb vb vb vb
following cardiac surgery. The nursing attendant takes it upon herself
vb vb vb vb vb vb vb vb vb vb
to research the possible causes and prevention measures and to make
vb vb vb vb vb vb vb vb vb vb vb
suggestions to better protect hospital patients.
vb vb vb vb vb vb
b. A staff nursing attendant acts quickly when a cardiac arrest is called on her hospital
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
patient.
vb
c. A staff nursing attendant notifies another staff member that she is being “pulled” today.
vb vb vb vb vb vb vb vb vb vb vb vb vb
d. A new nursing attendant volunteers to work when another staff
vb vb vb vb vb vb vb vb vb
member must leave work because her child is ill.
vb vb vb vb vb vb vb vb vb
ACCURATE ANSWER:-A vb
Feedback :->>>Nursing attendant leaders are interested in changing practice based
vb vb vb vb vb vb vb vb vb
on evidence. Options B and D are wrong because they are actions taken by nursing
vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb
attendants as part of the functional structure of the unit. Option C is wrong because
vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb
it is an action taken by a manager.
vb vb vb vb vb vb vb vb
DIFFICULT: v b v b Cognitive Level: Analysis vb vb REF:PG 6 vb
4. A nursing attendant manager must exhibit qualities of efficiency and
vb vb vb vb vb vb vb vb vb
organization. Which nursing attendant is demonstrating the qualities
vb vb vb vb vb vb vb vb
necessary for a manager?
vb vb vb vb
a. A nursing attendant becomes aware of increased infection rates following cardiac
vb vb vb vb vb vb vb vb vb vb
surgery. The
vb vb
, nursing attendant takes it upon herself to research the possible causes and
vb vb vb vb vb vb vb vb vb vb vb
prevention measures and to make suggestions to better protect hospital
vb vb vb vb vb vb vb vb vb vb
patients. vb
b. A nursing attendant acts quickly when a cardiac arrest is called on her hospital patient.
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
c. A nursing attendant notifies another staff member that she is being “pulled” today.
vb vb vb vb vb vb vb vb vb vb vb vb
d. A nursing attendant volunteers to work when another staff member
vb vb vb vb vb vb vb vb vb
must leave work because her child is ill.
vb vb vb vb vb vb vb vb
ACCURATE ANSWER:-C vb
Feedback :->>> determining who gets “pulled” is a management decision. Option A
vb vb vb vb vb vb vb vb vb vb vb
is wrong because it is a role taken by a nursing attendant leader. Option B is
vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb
wrong because it is an action taken by staff as part of the functional structure of
vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb
the unit. Option D is wrong because it is an action taken by staff as part of the
vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb
functional structure of the unit.
vb vb vb vb vb
DIFFICULT: v b v b Cognitive Level: Analysis REF:PG 6 vb vb vb
5. A nursing attendant has accepted a position on a nursing unit where the nursing
vb vb vb vb vb vb vb vb vb vb vb vb vb
attendant manager promotes autonomy and staff involvement in decision
vb vb vb vb vb vb vb vb vb
making. What would the nursing attendant expect to observe on this unit?
vb vb vb vb vb vb vb vb vb vb vb vb
a. Nursing attendant manager mandates changes. vb vb vb vb
b. Staff takes responsibility for assignments.
vb vb vb vb
c. Staff participates on health center committees.
vb vb vb vb vb
d. Nursing attendants are recognized for excellence in practice.
vb vb vb vb vb vb vb
ACCURATE ANSWER:-C vb
Feedback :->>> Work environments that promote autonomy and decision making
vb vb vb vb vb vb vb vb vb
encourage participation on health center committees so that staff may become involved
vb vb vb vb vb vb vb vb vb vb vb vb
in the decisions that are made.
vb vb vb vb vb vb
Option A is wrong because this is not an environment in which staff are encouraged
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
to participate
vb vb
in decision making. Option U
vb BNi Ss RinN coITrr vb ecGt ObeBca.uCse iMt vb vb v b vb v b v b v b v b
should be seen in all environments regardless of autonomy. Option D is wrong because
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
excellence in practice is not seen solely
vb vb vb vb vb vb vb
in autonomous environments.
vb vb
DIFFICULT: v b v b Cognitive Level: Analysis vb vb REF:PG 6 vb
6. The fundamental element of any hospital patient care delivery combines work allocation with
vb vb vb vb vb vb vb vb vb vb vb vb
a. hospital patient acuity. vb vb
b. leadership.
c. clinical decision making. vb vb
d. delegation.
ACCURATE ANSWER:-C vb
Feedback :->>> Work allocation is necessary in any hospital patient care delivery
vb vb vb vb vb vb vb vb vb vb vb
system. The other options are wrong because it is not necessarily useful in
vb vb vb vb vb vb vb vb vb vb vb vb vb
determining the appropriate hospital patient care delivery systems needed.
vb vb vb vb vb vb vb vb vb
DIFFICULT: v b v b Cognitive Level: Analysis vb vb REF:PG 10 vb
7. The student nursing attendant, shadowing on a medical-surgical unit, observes the
vb vb vb vb vb vb vb vb vb vb
charge nursing attendant. Which action would the student identify as a leadership
vb vb vb vb vb vb vb vb vb vb vb vb
quality in the nursing attendant’s actions?
vb vb vb vb vb vb
a. Making hospital patient care assignments distributed equally to staff
vb vb vb vb vb vb vb vb
b. Sitting with a confused combative hospital patient
vb vb vb vb vb vb
c. Calling the nursing office for extra staff when an RN calls in sick
vb vb vb vb vb vb vb vb vb vb vb vb
, d. Assisting in a code vb vb vb
ACCURATE ANSWER:-B vb
Feedback :->>> Leaders act as role models and do what is right for the hospital
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
patient. The other options are wrong because these actions are expected as part
vb vb vb vb vb vb vb vb vb vb vb vb vb
of the functioning of the unit.
vb vb vb vb vb vb
DIFFICULT:Cognitive Level: Analysis vb vb REF:PG 5 vb
8. Primary health care is seen and managed as a business today. Which skills are
vb vb v b vb vb vb vb vb vb vb vb vb vb
considered essential to managing primary health care as a business?
vb vb vb vb vb vb vb v b vb vb
a. Ability to pressure staff to do what you want
vb vb vb vb vb vb vb vb
b. Resource utilization vb
c. Cutting corners to make money vb vb vb vb
d. Providing bonuses to staff members who help the organization to save money
vb vb vb vb vb vb vb vb vb vb vb
ACCURATE ANSWER:-B vb
Feedback :->>> the ability to manage a budget is essential to being a manager in
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
primary health care today. The other options are wrong because they are only a
vb vb vb v b vb vb vb vb vb vb vb vb vb vb
perception of the public regarding successful managers.
vb vb vb vb vb vb vb
DIFFICULT: Cognitive Level: Application REF:PG 3 | page 7
vb vb vb vb vb vb vb
9. The novice nursing attendant is speaking with the nursing attendant manager about
vb vb vb vb vb vb vb vb vb vb vb
their roles within the hierarchy of the institution. The nursing attendant manager
vb vb vb vb vb vb vb vb vb vb vb vb
would most likely identify which role as having the most internal conflict?
vb vb vb vb vb vb vb vb vb vb vb vb
a. Coordinating institutional goals with the immediate demands of the clinical area
vb vb vb vb vb vb vb vb vb vb
b. Determining which of the staff members should get better raises
vb vb vb vb vb vb vb vb vb
than other members
vb vb vb
c. Deciding which employees should be recommended for promotion
vb vb vb vb vb vb vb
d. Determining which staff members get Christmas day off vb vb vb vb vb vb vb
ACCURATE ANSWER:-A vb
Feedback :->>> Many times the goals of the institution conflict with the goals of the
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
individual employees of a particular clinical area and the nursing attendant manager
vb vb vb vb vb vb vb vb vb vb vb vb
must implement institutional changes regardless of the nursing attendant’s personal
vb vb vb vb vb vb vb vb vb vb
opinion. The other options are wrong because those roles should not provoke as much
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
conflict.
vb
DIFFICULT: Cognitive Level: Application REF: pages 7-8
vb vb vb vb vb
10. Nursing attendant managers can best be described as people who
vb vb vb vb vb vb vb vb vb
a. develop institutional goals based on staff suggestions.
vb vb vb vb vb vb
b. develop institutional goals based on a personal theory.
vb vb vb vb vb vb vb
c. motivate staff to meet institutional goals through positional power.
vb vb vb vb vb vb vb vb
d. inspire staff to meet institutional goals through personal power.
vb vb vb vb vb vb vb vb
ACCURATE ANSWER:-C vb
Feedback :->>>Managers motivate staff to make changes. Options A and B are
vb vb vb vb vb vb vb vb vb vb vb
wrong because nursing attendant managers usually do not make institutional
vb vb vb vb vb vb vb vb vb vb
goals. Option C is wrong because leaders inspire, not managers.
vb vb vb vb vb vb vb vb vb vb
DIFFICULT: v b v b Cognitive Level: Application vb vb REF:PG 6 vb
vb vb vb vb vb
MANAGEMENT OF PATIENT CARE 3RD EDITION
vb vb vb vb vb vb
BY MOTACKI RN MSN, KATHLEEN, BURKE RN
vb vb vb vb vb vb vb
PHD, KATHLEEN vb vb
,CH 01: Leadership and Management
vb vb vb vb
Motacki: Nursing Delegation and Management of Patient
vb vb vb vb vb vb v b Care, 3rd Edition vb vb
MULTIPLE CHOICE vb
1. A nursing attendants can be leaders without being managers.
vb vb vb vb vb vb vb vb
Which nursing actions demonstrate leadership?
vb vb vb vb vb
a. Assisting a new nursing attendant with enteral tube feedings
vb vb vb vb vb vb vb vb
b. Counseling a new nursing attendant regarding attendance vb vb vb vb vb vb
c. Adjusting assignments after a staff member calls in sick vb vb vb vb vb vb vb vb
d. Calling a physician for new order clarification
vb vb vb vb vb vb
ACCURATE ANSWER:-A vb
Reasoning:->>>Leaders act as role models and mentor new staff. The other options vb vb vb vb vb vb vb vb vb vb vb
are wrong because they are management responsibilities and not leadership roles.
vb vb vb vb vb vb vb vb vb vb vb
DIFFICULT:Cognitive Level: Application REF: PG 6 vb vb vb vb
2. Which nursing actions demonstrate the role of management in nursing?
vb vb vb vb vb vb vb vb vb
a. Encouraging autonomous decision making vb vb vb
b. Observing the documentation of appropriate charges to hospital patients
vb vb vb vb vb vb vb vb
c. Assisting in a code vb vb vb
d. Asking the hospital patient/family about advance directives
vb vb vb vb vb vb
ACCURATE ANSWER:-B vb
Feedback :->>>Managers are responsible for the budget of their units.
v b v b v b v b v b v b v b v b v b
The other options are wrong because those are leadership or
v b v b vb vb vb vb vb vb vb vb
mentoNriUngRrSolIesN
vb
DIFFICULT: Cognitive Level: Application REF:PG 6 vb vb vb vb
3. Much like a politician, a nursing attendant manager must exhibit leadership that
vb vb vb vb vb vb vb vb vb vb vb
inspires and motivates. In which instance is a nursing attendant demonstrating
vb vb vb vb vb vb vb vb vb vb vb
leadership qualities?
vb vb
a. A staff nursing attendant becomes aware of increased infection rates
vb vb vb vb vb vb vb vb vb
following cardiac surgery. The nursing attendant takes it upon herself
vb vb vb vb vb vb vb vb vb vb
to research the possible causes and prevention measures and to make
vb vb vb vb vb vb vb vb vb vb vb
suggestions to better protect hospital patients.
vb vb vb vb vb vb
b. A staff nursing attendant acts quickly when a cardiac arrest is called on her hospital
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
patient.
vb
c. A staff nursing attendant notifies another staff member that she is being “pulled” today.
vb vb vb vb vb vb vb vb vb vb vb vb vb
d. A new nursing attendant volunteers to work when another staff
vb vb vb vb vb vb vb vb vb
member must leave work because her child is ill.
vb vb vb vb vb vb vb vb vb
ACCURATE ANSWER:-A vb
Feedback :->>>Nursing attendant leaders are interested in changing practice based
vb vb vb vb vb vb vb vb vb
on evidence. Options B and D are wrong because they are actions taken by nursing
vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb
attendants as part of the functional structure of the unit. Option C is wrong because
vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb
it is an action taken by a manager.
vb vb vb vb vb vb vb vb
DIFFICULT: v b v b Cognitive Level: Analysis vb vb REF:PG 6 vb
4. A nursing attendant manager must exhibit qualities of efficiency and
vb vb vb vb vb vb vb vb vb
organization. Which nursing attendant is demonstrating the qualities
vb vb vb vb vb vb vb vb
necessary for a manager?
vb vb vb vb
a. A nursing attendant becomes aware of increased infection rates following cardiac
vb vb vb vb vb vb vb vb vb vb
surgery. The
vb vb
, nursing attendant takes it upon herself to research the possible causes and
vb vb vb vb vb vb vb vb vb vb vb
prevention measures and to make suggestions to better protect hospital
vb vb vb vb vb vb vb vb vb vb
patients. vb
b. A nursing attendant acts quickly when a cardiac arrest is called on her hospital patient.
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
c. A nursing attendant notifies another staff member that she is being “pulled” today.
vb vb vb vb vb vb vb vb vb vb vb vb
d. A nursing attendant volunteers to work when another staff member
vb vb vb vb vb vb vb vb vb
must leave work because her child is ill.
vb vb vb vb vb vb vb vb
ACCURATE ANSWER:-C vb
Feedback :->>> determining who gets “pulled” is a management decision. Option A
vb vb vb vb vb vb vb vb vb vb vb
is wrong because it is a role taken by a nursing attendant leader. Option B is
vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb
wrong because it is an action taken by staff as part of the functional structure of
vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb
the unit. Option D is wrong because it is an action taken by staff as part of the
vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb vb
functional structure of the unit.
vb vb vb vb vb
DIFFICULT: v b v b Cognitive Level: Analysis REF:PG 6 vb vb vb
5. A nursing attendant has accepted a position on a nursing unit where the nursing
vb vb vb vb vb vb vb vb vb vb vb vb vb
attendant manager promotes autonomy and staff involvement in decision
vb vb vb vb vb vb vb vb vb
making. What would the nursing attendant expect to observe on this unit?
vb vb vb vb vb vb vb vb vb vb vb vb
a. Nursing attendant manager mandates changes. vb vb vb vb
b. Staff takes responsibility for assignments.
vb vb vb vb
c. Staff participates on health center committees.
vb vb vb vb vb
d. Nursing attendants are recognized for excellence in practice.
vb vb vb vb vb vb vb
ACCURATE ANSWER:-C vb
Feedback :->>> Work environments that promote autonomy and decision making
vb vb vb vb vb vb vb vb vb
encourage participation on health center committees so that staff may become involved
vb vb vb vb vb vb vb vb vb vb vb vb
in the decisions that are made.
vb vb vb vb vb vb
Option A is wrong because this is not an environment in which staff are encouraged
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
to participate
vb vb
in decision making. Option U
vb BNi Ss RinN coITrr vb ecGt ObeBca.uCse iMt vb vb v b vb v b v b v b v b
should be seen in all environments regardless of autonomy. Option D is wrong because
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
excellence in practice is not seen solely
vb vb vb vb vb vb vb
in autonomous environments.
vb vb
DIFFICULT: v b v b Cognitive Level: Analysis vb vb REF:PG 6 vb
6. The fundamental element of any hospital patient care delivery combines work allocation with
vb vb vb vb vb vb vb vb vb vb vb vb
a. hospital patient acuity. vb vb
b. leadership.
c. clinical decision making. vb vb
d. delegation.
ACCURATE ANSWER:-C vb
Feedback :->>> Work allocation is necessary in any hospital patient care delivery
vb vb vb vb vb vb vb vb vb vb vb
system. The other options are wrong because it is not necessarily useful in
vb vb vb vb vb vb vb vb vb vb vb vb vb
determining the appropriate hospital patient care delivery systems needed.
vb vb vb vb vb vb vb vb vb
DIFFICULT: v b v b Cognitive Level: Analysis vb vb REF:PG 10 vb
7. The student nursing attendant, shadowing on a medical-surgical unit, observes the
vb vb vb vb vb vb vb vb vb vb
charge nursing attendant. Which action would the student identify as a leadership
vb vb vb vb vb vb vb vb vb vb vb vb
quality in the nursing attendant’s actions?
vb vb vb vb vb vb
a. Making hospital patient care assignments distributed equally to staff
vb vb vb vb vb vb vb vb
b. Sitting with a confused combative hospital patient
vb vb vb vb vb vb
c. Calling the nursing office for extra staff when an RN calls in sick
vb vb vb vb vb vb vb vb vb vb vb vb
, d. Assisting in a code vb vb vb
ACCURATE ANSWER:-B vb
Feedback :->>> Leaders act as role models and do what is right for the hospital
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
patient. The other options are wrong because these actions are expected as part
vb vb vb vb vb vb vb vb vb vb vb vb vb
of the functioning of the unit.
vb vb vb vb vb vb
DIFFICULT:Cognitive Level: Analysis vb vb REF:PG 5 vb
8. Primary health care is seen and managed as a business today. Which skills are
vb vb v b vb vb vb vb vb vb vb vb vb vb
considered essential to managing primary health care as a business?
vb vb vb vb vb vb vb v b vb vb
a. Ability to pressure staff to do what you want
vb vb vb vb vb vb vb vb
b. Resource utilization vb
c. Cutting corners to make money vb vb vb vb
d. Providing bonuses to staff members who help the organization to save money
vb vb vb vb vb vb vb vb vb vb vb
ACCURATE ANSWER:-B vb
Feedback :->>> the ability to manage a budget is essential to being a manager in
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
primary health care today. The other options are wrong because they are only a
vb vb vb v b vb vb vb vb vb vb vb vb vb vb
perception of the public regarding successful managers.
vb vb vb vb vb vb vb
DIFFICULT: Cognitive Level: Application REF:PG 3 | page 7
vb vb vb vb vb vb vb
9. The novice nursing attendant is speaking with the nursing attendant manager about
vb vb vb vb vb vb vb vb vb vb vb
their roles within the hierarchy of the institution. The nursing attendant manager
vb vb vb vb vb vb vb vb vb vb vb vb
would most likely identify which role as having the most internal conflict?
vb vb vb vb vb vb vb vb vb vb vb vb
a. Coordinating institutional goals with the immediate demands of the clinical area
vb vb vb vb vb vb vb vb vb vb
b. Determining which of the staff members should get better raises
vb vb vb vb vb vb vb vb vb
than other members
vb vb vb
c. Deciding which employees should be recommended for promotion
vb vb vb vb vb vb vb
d. Determining which staff members get Christmas day off vb vb vb vb vb vb vb
ACCURATE ANSWER:-A vb
Feedback :->>> Many times the goals of the institution conflict with the goals of the
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
individual employees of a particular clinical area and the nursing attendant manager
vb vb vb vb vb vb vb vb vb vb vb vb
must implement institutional changes regardless of the nursing attendant’s personal
vb vb vb vb vb vb vb vb vb vb
opinion. The other options are wrong because those roles should not provoke as much
vb vb vb vb vb vb vb vb vb vb vb vb vb vb
conflict.
vb
DIFFICULT: Cognitive Level: Application REF: pages 7-8
vb vb vb vb vb
10. Nursing attendant managers can best be described as people who
vb vb vb vb vb vb vb vb vb
a. develop institutional goals based on staff suggestions.
vb vb vb vb vb vb
b. develop institutional goals based on a personal theory.
vb vb vb vb vb vb vb
c. motivate staff to meet institutional goals through positional power.
vb vb vb vb vb vb vb vb
d. inspire staff to meet institutional goals through personal power.
vb vb vb vb vb vb vb vb
ACCURATE ANSWER:-C vb
Feedback :->>>Managers motivate staff to make changes. Options A and B are
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wrong because nursing attendant managers usually do not make institutional
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goals. Option C is wrong because leaders inspire, not managers.
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DIFFICULT: v b v b Cognitive Level: Application vb vb REF:PG 6 vb