CPPS REVIEW FINAL PAPER 2026
COMPLETE QUESTIONS AND CORRECT
ANSWERS
◉ Which of the following tactics is the best approach to increase
near-miss event reporting?
A.) Include staff names in event reports.
B.) Give staff up to a week to report events.
C.) Require staff to report all errors and near-misses.
D.) Provide event reporters with feedback and follow-up
Answer: D.) Provide event reporters with feedback and follow-up
◉ You are charged with identifying and recommending a new event
reporting system for your organization. Which of the following
would be the best technique to use when evaluating new software
systems?
A.) Invite senior leaders of the organization to a workshop to ask
questions of the software vendor. Review leader evaluations
following the workshop.
B.) Conduct an open vendor fair for all staff to review various
options. Evaluate written and verbal feedback on the systems from
participants.
,C.) Survey your peers across the nation to determine the most
popular vendor. Recommend the vendor that is referenced most
frequently.
D.) Develop a "Request for Proposal" to submit to various software
vendors. Evaluate the best responses to make a recommendation.
Answer: B.) Conduct an open vendor fair for all staff to review
various options. Evaluate written and verbal feedback on the
systems from participants.
◉ During daily rounding, a vice president observed a problem in a
particular device that impacts delivery of care. He shared the
information with other senior executive team members, and, upon
further investigation, they learned that the issue was common. The
findings resulted in the organization replacing the defective devices
in all affected areas.
Which of the following high-reliability principles did the leaders of
this organization apply?
A.) Deference to expertise
B.) Sensitivity to operations
C.) Resiliency
D.) Reluctance to accept simple explanations
Answer: B.) Sensitivity to operations
,◉ A patient safety professional wants to ensure engagement of
employees in a new patient safety initiative in the hospital. He
should:
A.) Use staff recommendations for workflow.
B.) Collect data on previous initiatives.
C.) Communicate the purpose of the initiative to the governing
board.
D.) Train staff on patient safety principles.
Answer: A.) Use staff recommendations for workflow.
◉ A medication error at a nearby hospital has recently received
media attention. In examining your own organization, you find
similar processes are in place to the ones that contributed to the
error. You'd like to change your hospital's processes but worry
people will be resistant to change.
What would be the best method to use to influence others as to the
need for change?
A.) Reference accreditation standards and hospital policy as the
need to make a change in process.
B.) Present the story in conjunction with your own facility's data.
C.) Develop a staff recognition program for reporting actual events
that occur in your facility.
D.) Conduct a root cause analysis on a similar event that has
occurred at your own facility.
, Answer: B.) Present the story in conjunction with your own facility's
data.
◉ You have been asked to present an overview of safety events to
your hospital's board of trustees. In order to best represent safety
issues, you should:
A.) Present cases of harm with contributing root causes and actions
taken.
B.) Highlight system-wide improvements that have been
implemented in the past year.
C.) Lead an open discussion of board members' safety concerns and
recommendations.
D.) Display a graph of the numbers and types of safety events
reported in the past year.
Answer: A.) Present cases of harm with contributing root causes and
actions taken.
◉ Your patient safety team performs a root cause analysis on a
recent wrong-side surgery event. Which of the following action
items reflects the highest level of reliability?
A.) Change the color of surgical site markers from black to red.
B.) Implement a process in which the surgical technician holds the
scalpel (and does not hand it to the surgeon) until a timeout with all
team members at attention has taken place.
C.) Educate surgeons to be present for surgical timeouts.
COMPLETE QUESTIONS AND CORRECT
ANSWERS
◉ Which of the following tactics is the best approach to increase
near-miss event reporting?
A.) Include staff names in event reports.
B.) Give staff up to a week to report events.
C.) Require staff to report all errors and near-misses.
D.) Provide event reporters with feedback and follow-up
Answer: D.) Provide event reporters with feedback and follow-up
◉ You are charged with identifying and recommending a new event
reporting system for your organization. Which of the following
would be the best technique to use when evaluating new software
systems?
A.) Invite senior leaders of the organization to a workshop to ask
questions of the software vendor. Review leader evaluations
following the workshop.
B.) Conduct an open vendor fair for all staff to review various
options. Evaluate written and verbal feedback on the systems from
participants.
,C.) Survey your peers across the nation to determine the most
popular vendor. Recommend the vendor that is referenced most
frequently.
D.) Develop a "Request for Proposal" to submit to various software
vendors. Evaluate the best responses to make a recommendation.
Answer: B.) Conduct an open vendor fair for all staff to review
various options. Evaluate written and verbal feedback on the
systems from participants.
◉ During daily rounding, a vice president observed a problem in a
particular device that impacts delivery of care. He shared the
information with other senior executive team members, and, upon
further investigation, they learned that the issue was common. The
findings resulted in the organization replacing the defective devices
in all affected areas.
Which of the following high-reliability principles did the leaders of
this organization apply?
A.) Deference to expertise
B.) Sensitivity to operations
C.) Resiliency
D.) Reluctance to accept simple explanations
Answer: B.) Sensitivity to operations
,◉ A patient safety professional wants to ensure engagement of
employees in a new patient safety initiative in the hospital. He
should:
A.) Use staff recommendations for workflow.
B.) Collect data on previous initiatives.
C.) Communicate the purpose of the initiative to the governing
board.
D.) Train staff on patient safety principles.
Answer: A.) Use staff recommendations for workflow.
◉ A medication error at a nearby hospital has recently received
media attention. In examining your own organization, you find
similar processes are in place to the ones that contributed to the
error. You'd like to change your hospital's processes but worry
people will be resistant to change.
What would be the best method to use to influence others as to the
need for change?
A.) Reference accreditation standards and hospital policy as the
need to make a change in process.
B.) Present the story in conjunction with your own facility's data.
C.) Develop a staff recognition program for reporting actual events
that occur in your facility.
D.) Conduct a root cause analysis on a similar event that has
occurred at your own facility.
, Answer: B.) Present the story in conjunction with your own facility's
data.
◉ You have been asked to present an overview of safety events to
your hospital's board of trustees. In order to best represent safety
issues, you should:
A.) Present cases of harm with contributing root causes and actions
taken.
B.) Highlight system-wide improvements that have been
implemented in the past year.
C.) Lead an open discussion of board members' safety concerns and
recommendations.
D.) Display a graph of the numbers and types of safety events
reported in the past year.
Answer: A.) Present cases of harm with contributing root causes and
actions taken.
◉ Your patient safety team performs a root cause analysis on a
recent wrong-side surgery event. Which of the following action
items reflects the highest level of reliability?
A.) Change the color of surgical site markers from black to red.
B.) Implement a process in which the surgical technician holds the
scalpel (and does not hand it to the surgeon) until a timeout with all
team members at attention has taken place.
C.) Educate surgeons to be present for surgical timeouts.
