BUS 381 - Employee Relations Preview Questions
with 100% Correct Answers
What is employee relations?
establishment and maintenance of positive employee-employer relationships that contribute to
productivity, motivation, morale, and discipline, and to maintaining a positive, productive, and
cohesive work environment
What are the dimensions of employee relations?
- Fair, Ethical, Legal Treatment
- Communication Programs
- Employee Recognition and relations programs
- Fair, predictable disciplinary procedures
- Dismissals
- Separations
What is fair treatment?
concrete actions taken to ensure that employees' rights and contributions in the workplace are
being respected and valued
What are the negative implications of unfair treatment?
- Reduces morale, trust, & performance
- Lower job and life satisfaction; higher stress
- Increased workplace deviance
- Increased tensions
- Leads to destructive actions
How do you minimize unfairness?
, - Hire competent and well-balanced employees
- Ensure equitable pay
- Institute fair performance appraisal systems
- Set policies requiring fair treatment
Why should managers be fair?
- the golden rule: treat others how you want to be treated
- minimize the consequences of unfairness
What is employee engagement?
an individual's involvement, satisfaction, and enthusiasm for work
How would you retain and engage an employee attracted to base pay or salary?
Driver:
Base pay or salary
Retention:
Base pay or salary
Sustainable Engagement:
Leadership
How would you retain and engage an employee attracted to job security?
Driver:
Job security
Retention:
with 100% Correct Answers
What is employee relations?
establishment and maintenance of positive employee-employer relationships that contribute to
productivity, motivation, morale, and discipline, and to maintaining a positive, productive, and
cohesive work environment
What are the dimensions of employee relations?
- Fair, Ethical, Legal Treatment
- Communication Programs
- Employee Recognition and relations programs
- Fair, predictable disciplinary procedures
- Dismissals
- Separations
What is fair treatment?
concrete actions taken to ensure that employees' rights and contributions in the workplace are
being respected and valued
What are the negative implications of unfair treatment?
- Reduces morale, trust, & performance
- Lower job and life satisfaction; higher stress
- Increased workplace deviance
- Increased tensions
- Leads to destructive actions
How do you minimize unfairness?
, - Hire competent and well-balanced employees
- Ensure equitable pay
- Institute fair performance appraisal systems
- Set policies requiring fair treatment
Why should managers be fair?
- the golden rule: treat others how you want to be treated
- minimize the consequences of unfairness
What is employee engagement?
an individual's involvement, satisfaction, and enthusiasm for work
How would you retain and engage an employee attracted to base pay or salary?
Driver:
Base pay or salary
Retention:
Base pay or salary
Sustainable Engagement:
Leadership
How would you retain and engage an employee attracted to job security?
Driver:
Job security
Retention:
