CCBMA ADMINISTRATIVE EXAM |ACTUAL
QUESTIONS AND VERIFIED ANSWERS|BRAND NEW
2026-2027 UPDATE|GRADED A+
Question 1
When preparing envelopes, one should use
A. Light type on light background
B. A script or italic font
C. Lower case with punctuation
D. Capital letters in block format
CORRECT ANSWER
D. Capital letters in block format
Question 2
Telephone calls should be answered no later than the
A. First ring
B. Second ring
C. Third ring
D. Fourth ring
CORRECT ANSWER
C. Third ring
Question 3
A patient fails to keep an appointment. The medical assistant should make a note on the
A. Patients financial record
1
@https://www.stuvia.com/user/thestudyvault
,B. Patient's chart
C. Office calendar
D. Telephone log
CORRECT ANSWER
B. Patient's chart
Question 4
A backup tape for a computer is used to
A. Check on patient's information
B. Record financial transactions
C. Copy hard drive information
D. Defend against computer fraud
CORRECT ANSWER
C. Copy hard drive information
Question 5
Which name would be filed first in an alphabetical filing system?
A. George Jones
B. James Meacham
C. Wilson Babcock
D. John Williams'
CORRECT ANSWER
C. Wilson Babcock
2
@https://www.stuvia.com/user/thestudyvault
, Question 6
CPT codes are used to identify a/an
A. On the job injury
B. Chronic disease
C. Medical procedure
D. Deep laceration
CORRECT ANSWER
C. Medical procedure
Question 7
ICD-9 codes are used to identify a/an
A. Surgical procedure
B. Medical diagnosis
C. Wound repair
D. Obstetrical delivery
CORRECT ANSWER
B. Medical diagnosis
Question 8
Patient insurance cards should be reviewed
A. At each visit
B. Every quarter
C. Twice each year
D. Once a year
CORRECT ANSWER
3
@https://www.stuvia.com/user/thestudyvault
QUESTIONS AND VERIFIED ANSWERS|BRAND NEW
2026-2027 UPDATE|GRADED A+
Question 1
When preparing envelopes, one should use
A. Light type on light background
B. A script or italic font
C. Lower case with punctuation
D. Capital letters in block format
CORRECT ANSWER
D. Capital letters in block format
Question 2
Telephone calls should be answered no later than the
A. First ring
B. Second ring
C. Third ring
D. Fourth ring
CORRECT ANSWER
C. Third ring
Question 3
A patient fails to keep an appointment. The medical assistant should make a note on the
A. Patients financial record
1
@https://www.stuvia.com/user/thestudyvault
,B. Patient's chart
C. Office calendar
D. Telephone log
CORRECT ANSWER
B. Patient's chart
Question 4
A backup tape for a computer is used to
A. Check on patient's information
B. Record financial transactions
C. Copy hard drive information
D. Defend against computer fraud
CORRECT ANSWER
C. Copy hard drive information
Question 5
Which name would be filed first in an alphabetical filing system?
A. George Jones
B. James Meacham
C. Wilson Babcock
D. John Williams'
CORRECT ANSWER
C. Wilson Babcock
2
@https://www.stuvia.com/user/thestudyvault
, Question 6
CPT codes are used to identify a/an
A. On the job injury
B. Chronic disease
C. Medical procedure
D. Deep laceration
CORRECT ANSWER
C. Medical procedure
Question 7
ICD-9 codes are used to identify a/an
A. Surgical procedure
B. Medical diagnosis
C. Wound repair
D. Obstetrical delivery
CORRECT ANSWER
B. Medical diagnosis
Question 8
Patient insurance cards should be reviewed
A. At each visit
B. Every quarter
C. Twice each year
D. Once a year
CORRECT ANSWER
3
@https://www.stuvia.com/user/thestudyvault
