CSOD - Core System Administrator
Exam Questions & Answers
The following guide provides verified answers for the Cornerstone
OnDemand (CSOD) Core System Administrator certification exam.
SECTION 1: ORGANIZATIONAL UNITS (OUS) &
USERS
Question 1
Which OU condition is necessary to create a user?
A. The user must be assigned to a Division OU
B. All required OU fields must be populated on the user record
C. The user must have a Location OU assigned
D. The user must be assigned to a Position OU
Correct Answer: B
Rationale: All required OU fields must be populated on the user record
for a user to be created. Required OUs are configured in the system. If
any required OU field is empty, the user cannot be created.
,Question 2
Jane Adams is associated with the HR OU. What happens if the HR OU
becomes inactive?
A. Jane's user record is automatically deactivated
B. The HR OU remains on Jane's user record until an active OU is
selected to replace it
C. Jane's user record is deleted
D. Jane is automatically reassigned to the default OU
Correct Answer: B
Rationale: When an OU becomes inactive, it remains on the user
record until an active OU is selected to replace it. The user record
itself is not automatically deactivated. This allows for manual
reassignment to maintain data integrity.
Question 3
Which statement about OUs and users is accurate?
A. A user can only be associated with one OU
B. A user can be associated to the Sales Division, the Santa Monica
Location, and the Manager Position
C. A user cannot be associated with multiple OUs of the same type
D. OUs cannot be changed after user creation
Correct Answer: B
Rationale: A user can be associated with multiple OUs of different
types. For example, a user can have a Division OU, a Location OU, and
a Position OU simultaneously. This allows for comprehensive
organizational mapping.
, Question 4
Which option should be enabled to temporarily exclude a user from
approval workflows?
A. Inactive Status
B. Absent Status
C. Suspended Status
D. Locked Status
Correct Answer: B
Rationale: Absent Status is used to temporarily exclude a user from
approval workflows and other automated processes. This is useful for
users on extended leave who should not receive notifications or be
included in routing.
Question 5
Which statement is TRUE about how Read-Only custom fields are
updated?
A. Read-Only custom fields can only be updated by a data feed
B. Read-Only custom fields cannot be updated by anyone
C. Read-Only custom fields can be updated by system administrators
only
D. Read-Only custom fields can be updated by users with edit
permissions
Correct Answer: A
Rationale: Read-Only custom fields can only be updated by a data
feed. This ensures data integrity by preventing manual changes to
Exam Questions & Answers
The following guide provides verified answers for the Cornerstone
OnDemand (CSOD) Core System Administrator certification exam.
SECTION 1: ORGANIZATIONAL UNITS (OUS) &
USERS
Question 1
Which OU condition is necessary to create a user?
A. The user must be assigned to a Division OU
B. All required OU fields must be populated on the user record
C. The user must have a Location OU assigned
D. The user must be assigned to a Position OU
Correct Answer: B
Rationale: All required OU fields must be populated on the user record
for a user to be created. Required OUs are configured in the system. If
any required OU field is empty, the user cannot be created.
,Question 2
Jane Adams is associated with the HR OU. What happens if the HR OU
becomes inactive?
A. Jane's user record is automatically deactivated
B. The HR OU remains on Jane's user record until an active OU is
selected to replace it
C. Jane's user record is deleted
D. Jane is automatically reassigned to the default OU
Correct Answer: B
Rationale: When an OU becomes inactive, it remains on the user
record until an active OU is selected to replace it. The user record
itself is not automatically deactivated. This allows for manual
reassignment to maintain data integrity.
Question 3
Which statement about OUs and users is accurate?
A. A user can only be associated with one OU
B. A user can be associated to the Sales Division, the Santa Monica
Location, and the Manager Position
C. A user cannot be associated with multiple OUs of the same type
D. OUs cannot be changed after user creation
Correct Answer: B
Rationale: A user can be associated with multiple OUs of different
types. For example, a user can have a Division OU, a Location OU, and
a Position OU simultaneously. This allows for comprehensive
organizational mapping.
, Question 4
Which option should be enabled to temporarily exclude a user from
approval workflows?
A. Inactive Status
B. Absent Status
C. Suspended Status
D. Locked Status
Correct Answer: B
Rationale: Absent Status is used to temporarily exclude a user from
approval workflows and other automated processes. This is useful for
users on extended leave who should not receive notifications or be
included in routing.
Question 5
Which statement is TRUE about how Read-Only custom fields are
updated?
A. Read-Only custom fields can only be updated by a data feed
B. Read-Only custom fields cannot be updated by anyone
C. Read-Only custom fields can be updated by system administrators
only
D. Read-Only custom fields can be updated by users with edit
permissions
Correct Answer: A
Rationale: Read-Only custom fields can only be updated by a data
feed. This ensures data integrity by preventing manual changes to
