MGT 3320 EXAM #1 QUESTIONS WITH VERIFIED
ANSWERS
A company would decide whether to outsource or perform a supply chain
function in-house during the - Answers - Design Phase
The supply chain planning phase exceeds the supply chain design phase in
duration. (T/F) - Answers - False
The objective of customer order fulfillment is to - Answers - Get the correct
orders to customers by the promised due date at the lowest possible cost
Customer Value is - Answers - The sum of the supply chain surplus and
supply chain cost.
The objective of customer order entry is to - Answers - Ensure that orders
are quickly and accurately entered and communicated to other affected
supply chain processes.
All supply chain activities within a firm belong to one of three macro
processes — CRM, ISCM and SRM. (T/F) - Answers - True
For any supply chain, - Answers - There is only one source of revenue, the
customer.
Webvan designed a supply chain with large warehouses in several major
cities in the United States, from which groceries were delivered to customer
homes. They failed partly because of - Answers - Higher labor costs for
picking orders.
The cycle view of a supply chain holds that the processes in a supply chain
are divided into 2 categories depending on whether they are initiated in
response to or in anticipation of customer orders. (T/F) - Answers - False
Customer arrival refers to - Answers - The point in time when the customer
has access to choices and makes a decision regarding a purchase
, The preferable supply chain strategy for a firm that sells multiple products
and serves customer segments with very different needs is to - Answers -
Tailor the supply chain to best meet the needs of each product's demand.
An example of intrafunctional scope is that outsourcing a key component is
reasonable if the savings in staying current in technology results in
improved performance in other areas of R&D that permit improved overall
performance. (T/F) - Answers - True
Between 1993 and 2006, Dell's competitive strategy was to provide a large
variety of customizable products at a reasonable price. Given the focus on
customization, Dell's supply chain was designed to - Answers - Be
responsive
Risks and opportunities have increased for supply chains due to - Answers
- Increasing Globalization
Which of the following specifies the portfolio of new products that a
company will try to develop? - Answers - Product Development Strategy
Globalization has increased the opportunities and decreased the risks for
supply chains. (T/F) - Answers - False
A company's supply chain strategy - Answers - Determines the nature of
procurement and transportation of materials as well as manufacture and
distribution of the product.
The final step in achieving strategic fit between competitive and supply
chain strategies is to - Answers - Match supply chain responsiveness with
the implied uncertainty of demand.
Efficient supply chains - Answers - Maximize performance at a minimum
cost
A graph with two axes with implied uncertainty along the horizontal axis
and responsiveness along the vertical axis is referred to as the - Answers -
Uncertainty/responsiveness map.
ANSWERS
A company would decide whether to outsource or perform a supply chain
function in-house during the - Answers - Design Phase
The supply chain planning phase exceeds the supply chain design phase in
duration. (T/F) - Answers - False
The objective of customer order fulfillment is to - Answers - Get the correct
orders to customers by the promised due date at the lowest possible cost
Customer Value is - Answers - The sum of the supply chain surplus and
supply chain cost.
The objective of customer order entry is to - Answers - Ensure that orders
are quickly and accurately entered and communicated to other affected
supply chain processes.
All supply chain activities within a firm belong to one of three macro
processes — CRM, ISCM and SRM. (T/F) - Answers - True
For any supply chain, - Answers - There is only one source of revenue, the
customer.
Webvan designed a supply chain with large warehouses in several major
cities in the United States, from which groceries were delivered to customer
homes. They failed partly because of - Answers - Higher labor costs for
picking orders.
The cycle view of a supply chain holds that the processes in a supply chain
are divided into 2 categories depending on whether they are initiated in
response to or in anticipation of customer orders. (T/F) - Answers - False
Customer arrival refers to - Answers - The point in time when the customer
has access to choices and makes a decision regarding a purchase
, The preferable supply chain strategy for a firm that sells multiple products
and serves customer segments with very different needs is to - Answers -
Tailor the supply chain to best meet the needs of each product's demand.
An example of intrafunctional scope is that outsourcing a key component is
reasonable if the savings in staying current in technology results in
improved performance in other areas of R&D that permit improved overall
performance. (T/F) - Answers - True
Between 1993 and 2006, Dell's competitive strategy was to provide a large
variety of customizable products at a reasonable price. Given the focus on
customization, Dell's supply chain was designed to - Answers - Be
responsive
Risks and opportunities have increased for supply chains due to - Answers
- Increasing Globalization
Which of the following specifies the portfolio of new products that a
company will try to develop? - Answers - Product Development Strategy
Globalization has increased the opportunities and decreased the risks for
supply chains. (T/F) - Answers - False
A company's supply chain strategy - Answers - Determines the nature of
procurement and transportation of materials as well as manufacture and
distribution of the product.
The final step in achieving strategic fit between competitive and supply
chain strategies is to - Answers - Match supply chain responsiveness with
the implied uncertainty of demand.
Efficient supply chains - Answers - Maximize performance at a minimum
cost
A graph with two axes with implied uncertainty along the horizontal axis
and responsiveness along the vertical axis is referred to as the - Answers -
Uncertainty/responsiveness map.
