CHAPTER 11 STRESS AND HEALTH 2026/2027 | STUDY GUIDE, PRACTICE
QUESTIONS, ANSWERS & EXAM REVIEW
______________________ is the term used to describe the physical, emotional, cognitive, and
behavioral responses to events that are appraised as threatening or challenging - correct answer
✔✔stress
Events that cause a stress reaction are referred to as - correct answer ✔✔stressors
_______________________ occurs when people experience unpleasant stressors - correct answer
✔✔distress
___________________ is the optimal amount of stress that people need to promote health and well-
being. - correct answer ✔✔eustress
What term used to describe unpredictable, large-scale events that create a great deal of stress and
feelings of threat? - correct answer ✔✔catastrophe
An assessment that measures the amount of stress in a person's life resulting from major life events over
one year is called what? - correct answer ✔✔social readjustment rating scale
Thomas Holmes and Richard Rahe developed the Social Readjustment Rating Scale (SRRS) to measure
change due to________________________________. - correct answer ✔✔major life changes
The Social Readjustment Rating Scale (SRRS) measures stress related to
_________________________________. - correct answer ✔✔postitive and negative
According to Holmes and Rahe, a person who scores over 300 on the Social Readjustment Rating Scale is
more likely than are people with lower scores to have what kind of experience in the near future? -
correct answer ✔✔a higher chance of becoming ill or having an accident
The term hassles refers to what? - correct answer ✔✔minor annoyances of everyday life
Burning your toast, having trouble opening an e-mail attachment, breaking a glass, and running late for
an appointment are all examples of ________________________________. - correct answer ✔✔hassles
Researchers found that the ____________________________________of daily hassles was a better
predictor of headaches than were scores on a life events scale - correct answer ✔✔perceived severity
According to a recent study, what is the biggest hassle reported by children between the ages of 11 and
15? - correct answer ✔✔feeling pressure to do drugs
An urgent demand or expectation for our behavior that comes from an outside source is called
___________________. - correct answer ✔✔pressure
, Research by Teresa Amabile shows that time pressure has _________________impact on one's ability to
be creative. - correct answer ✔✔a negative
The _____________________________control one has, the ________________________the degree of
stress. - correct answer ✔✔less; greater
Sophia is able to choose when she will retire from her job. According to the research on control and
stress, Sophia is more likely to experience ______________________________ now than she would if
she had no control over the retirement process. - correct answer ✔✔frustration
_________________________ occurs when a person is blocked or prevented from achieving a desired
goal or fulfilling a perceived need. - correct answer ✔✔frustration
Frustration that occurs when a goal or need cannot be attained due to personal characteristics is called
what? - correct answer ✔✔internal frustration
The first response that people typically make to frustration is________________________________. -
correct answer ✔✔persistence
Joey put a quarter in the gumball machine only to find that the machine was not working. He continued
to turn the dial on the machine in the hope that he would retrieve a gumball. Joey's behavior is called
____________________. - correct answer ✔✔persistence response
Actions meant to harm or destroy are referred to as _________________________. - correct answer
✔✔aggression
Joey put a quarter in the gumball machine only to find that the machine was not working. He continued
to turn the dial on the machine in hope that he would retrieve a gumball. Unfortunately, after several
minutes of forcefully turning the dial he still did not retrieve a gumball. As a result, he kicked the
machine several times. Kicking the machine is an example of what? - correct answer ✔✔displayed
aggression
_________________________are habitual targets of displaced aggression. - correct answer ✔✔less
threatening
After weeks of being taunted by her so-called "friends" at school and asking them to stop taunting her,
Alyssa begins to actively avoid them whenever possible. Her reaction to this frustration is best described
as ______________________. - correct answer ✔✔escape or withdrawal
In a(n) _______________________________________conflict, a person must choose between two
desirable goals. - correct answer ✔✔approach- conflict
A conflict in which a person must choose between two undesirable routes to a goal or goals is called
what? - correct answer ✔✔avoidance
Ken wants to go to law school because he believes being a lawyer will bring him prestige and a good
income. However, he is not sure he should attend because he is very concerned about the hard work law
QUESTIONS, ANSWERS & EXAM REVIEW
______________________ is the term used to describe the physical, emotional, cognitive, and
behavioral responses to events that are appraised as threatening or challenging - correct answer
✔✔stress
Events that cause a stress reaction are referred to as - correct answer ✔✔stressors
_______________________ occurs when people experience unpleasant stressors - correct answer
✔✔distress
___________________ is the optimal amount of stress that people need to promote health and well-
being. - correct answer ✔✔eustress
What term used to describe unpredictable, large-scale events that create a great deal of stress and
feelings of threat? - correct answer ✔✔catastrophe
An assessment that measures the amount of stress in a person's life resulting from major life events over
one year is called what? - correct answer ✔✔social readjustment rating scale
Thomas Holmes and Richard Rahe developed the Social Readjustment Rating Scale (SRRS) to measure
change due to________________________________. - correct answer ✔✔major life changes
The Social Readjustment Rating Scale (SRRS) measures stress related to
_________________________________. - correct answer ✔✔postitive and negative
According to Holmes and Rahe, a person who scores over 300 on the Social Readjustment Rating Scale is
more likely than are people with lower scores to have what kind of experience in the near future? -
correct answer ✔✔a higher chance of becoming ill or having an accident
The term hassles refers to what? - correct answer ✔✔minor annoyances of everyday life
Burning your toast, having trouble opening an e-mail attachment, breaking a glass, and running late for
an appointment are all examples of ________________________________. - correct answer ✔✔hassles
Researchers found that the ____________________________________of daily hassles was a better
predictor of headaches than were scores on a life events scale - correct answer ✔✔perceived severity
According to a recent study, what is the biggest hassle reported by children between the ages of 11 and
15? - correct answer ✔✔feeling pressure to do drugs
An urgent demand or expectation for our behavior that comes from an outside source is called
___________________. - correct answer ✔✔pressure
, Research by Teresa Amabile shows that time pressure has _________________impact on one's ability to
be creative. - correct answer ✔✔a negative
The _____________________________control one has, the ________________________the degree of
stress. - correct answer ✔✔less; greater
Sophia is able to choose when she will retire from her job. According to the research on control and
stress, Sophia is more likely to experience ______________________________ now than she would if
she had no control over the retirement process. - correct answer ✔✔frustration
_________________________ occurs when a person is blocked or prevented from achieving a desired
goal or fulfilling a perceived need. - correct answer ✔✔frustration
Frustration that occurs when a goal or need cannot be attained due to personal characteristics is called
what? - correct answer ✔✔internal frustration
The first response that people typically make to frustration is________________________________. -
correct answer ✔✔persistence
Joey put a quarter in the gumball machine only to find that the machine was not working. He continued
to turn the dial on the machine in the hope that he would retrieve a gumball. Joey's behavior is called
____________________. - correct answer ✔✔persistence response
Actions meant to harm or destroy are referred to as _________________________. - correct answer
✔✔aggression
Joey put a quarter in the gumball machine only to find that the machine was not working. He continued
to turn the dial on the machine in hope that he would retrieve a gumball. Unfortunately, after several
minutes of forcefully turning the dial he still did not retrieve a gumball. As a result, he kicked the
machine several times. Kicking the machine is an example of what? - correct answer ✔✔displayed
aggression
_________________________are habitual targets of displaced aggression. - correct answer ✔✔less
threatening
After weeks of being taunted by her so-called "friends" at school and asking them to stop taunting her,
Alyssa begins to actively avoid them whenever possible. Her reaction to this frustration is best described
as ______________________. - correct answer ✔✔escape or withdrawal
In a(n) _______________________________________conflict, a person must choose between two
desirable goals. - correct answer ✔✔approach- conflict
A conflict in which a person must choose between two undesirable routes to a goal or goals is called
what? - correct answer ✔✔avoidance
Ken wants to go to law school because he believes being a lawyer will bring him prestige and a good
income. However, he is not sure he should attend because he is very concerned about the hard work law