PN2002 FINAL ASSESSMENT 2026 CLINICAL
THEORY AND PRACTICE QUESTIONS WITH
ANSWERS
◉ Conflict Resolution Step 3: Build understanding.
Answer: Discuss one issue at a time
· Clarify assumptions
· Explore interests and feelings
◉ Conflict Resolution Step 4: Agree on solution.
Answer: · Reality test: is this doable?
· Durability test: is this durable?
· Interest test: does this meet all parties' interests?
◉ Conflict Resolution Step 5: plan next steps.
Answer: · Create an action plan
· What needs to happen
· How will interaction take place if problems occur?
◉ Compromising.
,Answer: an approach to conflict resolution that involves both
assertiveness and cooperation on the part of everyone
◉ Summarizing.
Answer: is an active listening skill used to review content and
process.
◉ Ethnicity.
Answer: - the fact or state of belonging to a social group that has a
common national or cultural tradition.
◉ Health Inequity.
Answer: differences in health status or in the distribution of health
resources between different population groups, arising from the
social conditions in which people are born, grow, live, work and age.
◉ Mutuality.
Answer: the recognition of reificatory in which we value and support
the well-being of patients
◉ Culture.
Answer: the social behavior and norms found in human societies.
, ◉ Culture Aspects.
Answer: - language, customs, values, norms, mores, rules, tools,
technologies, products, organizations, and institutions
◉ Cultural Competency.
Answer: a set of cultural behaviours and attitudes integrated into
the practice methods of a system, agency or its professionals which
enables them to work effectively in cross cultural situations. The
ability to interact effectively with people of different backgrounds
◉ Cultural humility.
Answer: - the ability to maintain an interpersonal stance that is open
to others
◉ Cultural Diversity.
Answer: - variations among cultural groups.
◉ Ethnocentrism.
Answer: - the attitude that one's own group, ethnicity, or nationality
is superior to others.
◉ Empathy.
THEORY AND PRACTICE QUESTIONS WITH
ANSWERS
◉ Conflict Resolution Step 3: Build understanding.
Answer: Discuss one issue at a time
· Clarify assumptions
· Explore interests and feelings
◉ Conflict Resolution Step 4: Agree on solution.
Answer: · Reality test: is this doable?
· Durability test: is this durable?
· Interest test: does this meet all parties' interests?
◉ Conflict Resolution Step 5: plan next steps.
Answer: · Create an action plan
· What needs to happen
· How will interaction take place if problems occur?
◉ Compromising.
,Answer: an approach to conflict resolution that involves both
assertiveness and cooperation on the part of everyone
◉ Summarizing.
Answer: is an active listening skill used to review content and
process.
◉ Ethnicity.
Answer: - the fact or state of belonging to a social group that has a
common national or cultural tradition.
◉ Health Inequity.
Answer: differences in health status or in the distribution of health
resources between different population groups, arising from the
social conditions in which people are born, grow, live, work and age.
◉ Mutuality.
Answer: the recognition of reificatory in which we value and support
the well-being of patients
◉ Culture.
Answer: the social behavior and norms found in human societies.
, ◉ Culture Aspects.
Answer: - language, customs, values, norms, mores, rules, tools,
technologies, products, organizations, and institutions
◉ Cultural Competency.
Answer: a set of cultural behaviours and attitudes integrated into
the practice methods of a system, agency or its professionals which
enables them to work effectively in cross cultural situations. The
ability to interact effectively with people of different backgrounds
◉ Cultural humility.
Answer: - the ability to maintain an interpersonal stance that is open
to others
◉ Cultural Diversity.
Answer: - variations among cultural groups.
◉ Ethnocentrism.
Answer: - the attitude that one's own group, ethnicity, or nationality
is superior to others.
◉ Empathy.
