8/21/26, 4:26 PM BUAD USC 304 MIDTERM EXAM ACTUAL EXAM 2026 | ALL QUESTIONS AND CORRECT ANSWERS | VERIFIED ANSWERS | …
BUAD USC 304 MIDTERM EXAM ACTUAL EXAM
2026 | ALL QUESTIONS AND CORRECT ANSWERS
| VERIFIED ANSWERS | LATEST VERSION
Practice questions for this set
Learn 1 /7 Study with Learn
Disagreements that threaten or diminish an organizations interests
Choose an answer
1 Organizational Behavior 2 Cognitive dissonance theory
3 Dysfunctional conflict 4 4 skills most desired by employers
Don't know?
Terms in this set (118)
https://quizlet.com/1200877896/buad-usc-304-midterm-exam-actual-exam-2026-all-questions-and-correct-answers-verified-answers-latest-version-fla… 1/18
,8/21/26, 4:26 PM BUAD USC 304 MIDTERM EXAM ACTUAL EXAM 2026 | ALL QUESTIONS AND CORRECT ANSWERS | VERIFIED ANSWERS | …
Organizational Behavior Interdisciplinary field that is dedicated to
understanding and managing people at work
Contingency Approach Using the Ob concepts and tools that best fit the
situation instead of relying on "one best way",
instead the answer "depends on the situation"
Common sense and its 3 weaknesses - Over reliance on hindsight
- Lack of rigor
- Lack of objectivity
Hard skills vs Soft skills Hard - technical expertise for certain tasks
Soft - interpersonal skills and personal attributes
4 skills most desired by employers 1. critical thinking
2. problem solving
3. judgment and decision making
4. active listening
Causes of Unethical Behavior - ill-conceived goals
-motivated blindness
- indirect blindness
- slippery slope
- overvaluing outcomes
https://quizlet.com/1200877896/buad-usc-304-midterm-exam-actual-exam-2026-all-questions-and-correct-answers-verified-answers-latest-version-fla… 2/18
, 8/21/26, 4:26 PM BUAD USC 304 MIDTERM EXAM ACTUAL EXAM 2026 | ALL QUESTIONS AND CORRECT ANSWERS | VERIFIED ANSWERS | …
Problem Difference or gap between actual and a desired
state or outcome
USC-CT (problem solving approach) U- uncover problems
S - select important/critical problems
C- create multitude of solutions
C- choose top solutions
T - translate solution into effective plan
Person factors Our own characteristics that influence what we do
Situation factors Elements outside ourselves that influence what we
do
3 levels of behavior at work : - individual-level input
- group/team-level process
- organizational-level process
Ackoff's differences between Resolving - satisfactory solution
resolving , solving, and dissolving Solving - optimal, ideal, long term
problems Dissolving - changing/eliminating the situation
Cognitive dissonance theory Discomfort when holding two conflicting beliefs;
either change your attitude or behavior or both to
make them align
https://quizlet.com/1200877896/buad-usc-304-midterm-exam-actual-exam-2026-all-questions-and-correct-answers-verified-answers-latest-version-fla… 3/18
BUAD USC 304 MIDTERM EXAM ACTUAL EXAM
2026 | ALL QUESTIONS AND CORRECT ANSWERS
| VERIFIED ANSWERS | LATEST VERSION
Practice questions for this set
Learn 1 /7 Study with Learn
Disagreements that threaten or diminish an organizations interests
Choose an answer
1 Organizational Behavior 2 Cognitive dissonance theory
3 Dysfunctional conflict 4 4 skills most desired by employers
Don't know?
Terms in this set (118)
https://quizlet.com/1200877896/buad-usc-304-midterm-exam-actual-exam-2026-all-questions-and-correct-answers-verified-answers-latest-version-fla… 1/18
,8/21/26, 4:26 PM BUAD USC 304 MIDTERM EXAM ACTUAL EXAM 2026 | ALL QUESTIONS AND CORRECT ANSWERS | VERIFIED ANSWERS | …
Organizational Behavior Interdisciplinary field that is dedicated to
understanding and managing people at work
Contingency Approach Using the Ob concepts and tools that best fit the
situation instead of relying on "one best way",
instead the answer "depends on the situation"
Common sense and its 3 weaknesses - Over reliance on hindsight
- Lack of rigor
- Lack of objectivity
Hard skills vs Soft skills Hard - technical expertise for certain tasks
Soft - interpersonal skills and personal attributes
4 skills most desired by employers 1. critical thinking
2. problem solving
3. judgment and decision making
4. active listening
Causes of Unethical Behavior - ill-conceived goals
-motivated blindness
- indirect blindness
- slippery slope
- overvaluing outcomes
https://quizlet.com/1200877896/buad-usc-304-midterm-exam-actual-exam-2026-all-questions-and-correct-answers-verified-answers-latest-version-fla… 2/18
, 8/21/26, 4:26 PM BUAD USC 304 MIDTERM EXAM ACTUAL EXAM 2026 | ALL QUESTIONS AND CORRECT ANSWERS | VERIFIED ANSWERS | …
Problem Difference or gap between actual and a desired
state or outcome
USC-CT (problem solving approach) U- uncover problems
S - select important/critical problems
C- create multitude of solutions
C- choose top solutions
T - translate solution into effective plan
Person factors Our own characteristics that influence what we do
Situation factors Elements outside ourselves that influence what we
do
3 levels of behavior at work : - individual-level input
- group/team-level process
- organizational-level process
Ackoff's differences between Resolving - satisfactory solution
resolving , solving, and dissolving Solving - optimal, ideal, long term
problems Dissolving - changing/eliminating the situation
Cognitive dissonance theory Discomfort when holding two conflicting beliefs;
either change your attitude or behavior or both to
make them align
https://quizlet.com/1200877896/buad-usc-304-midterm-exam-actual-exam-2026-all-questions-and-correct-answers-verified-answers-latest-version-fla… 3/18
