A manager at the first level of management is called a(n)
Top executive, middle manager, assembly-line worker, supervisor. - Answers Supervisor
Which of the following acts states that a supervisor is "any individual having authority, in the interest
of the employer, to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward or
discipline other employees, or responsibility to direct them, or to adjust their grievances, or
effectively to recommend such action, if in connection with the foregoing, the exercise of such
authority is not of a merely routine or clerical nature, but requires the use of independent judgment"?
The Wagner Act, the Taft-Hartley Act, the Norris-La Guardia Act, the Fair Labor Standards Act -
Answers the Taft-Hartley Act
Which of the following must be a supervisor's primary focus?
efficiency,
long-term planning,
future-oriented conceptualization,
predictability - Answers efficiency
According to Abraham Maslow's hierarchical pattern of needs, the most basic needs of any human
being are
safety needs,
physiological needs,
needs related to love and belonging,
esteem needs. - Answers physiological needs.
Sociologist Mary Parker Follett defined management as the art of getting things done through
efficiency,
force,
people,
technology. - Answers people
________blank, a French industrialist, is often regarded as the pioneer of administrative theory.
Frederick W. Taylor,
Henri Fayol,
Abraham Maslow,
Mary Parker Follett - Answers Henri Fayol
__________blank is often referred to as the "founder of scientific management."
Frederick W. Taylor,
Henri Fayol,
Abraham Maslow,
Ivan Pavlov - Answers Frederick W. Taylor
Which of the following stages of Maslow's hierarchy of needs includes an attitude of acceptance, a
lack of racial biases, and creativity?
self-actualization needs,
physiological needs,
safety needs,
esteem needs - Answers self-actualization needs
What is the term for a business's ability to operate with minimal impact on the environment?
vulnerability,
profitability,
sustainability,
, accountability. - Answers sustainability
In the context of the management skills of a successful supervisor, what is involved in conceptual
skills?
ability to allow people to make decisions and solve problems without supervision,
ability to communicate with, motivate, and understand people.
ability to see the relationship of the parts to the whole and to one another,
ability to use specialized knowledge and expertise to carry out particular procedures - Answers ability
to see the relationship of the parts to the whole and to one another
Which of the following sets of skills is almost equally significant at all levels of management?
conceptual skills,
human relations skills,
technical skills,
decision-making skills - Answers human relations skills
In the context of important managerial skills, what are external monitoring skills?
the ability to provide praise and recognition for effective performance, significant achievements,
special contributions, and performance improvements,
the ability to trust people to solve problems and make decisions without getting approval first,
the ability to make people challenge their assumptions about their work and find better ways to do it,
the ability to analyze information about events, trends, and changes in the environment to identify
threats and opportunities for a work unit - Answers the ability to analyze information about events,
trends, and changes in the environment to identify threats and opportunities for a work unit
In the context of skills of successful managers,__________blank primarily involves checking on the
progress and quality of the work and evaluating individual and unit performance.
monitoring operations,
empowering,
consulting,
envisioning change - Answers monitoring operations
In the context of skills of successful managers, __________blank primarily involves checking with
people before making decisions that affect them, encouraging others to participate in decision
making, and using the ideas and suggestions of others in decision making.
consulting,
empowering,
clarifying roles,
envisioning change - Answers consulting
In the context of skills of successful managers, being considerate when tasks are difficult and helping
employees overcome anxiety and stress is part of the __________blank set of skills.
developing,
supporting,
empowering,
consulting - Answers supporting
In the context of today's business world, a(n) __________blank is two or more people who interact
with one another, are aware of one another, and think of themselves as a unit.
gathering,
audience,
group,
assembly - Answers group
Which of the following organizations has very little hierarchy and has employees who are
multitalented and have the diverse skills and flexibility to perform a variety of tasks?
matrix organization,