MAN 320F Exam 1 Aroian (Oct 18)
Study online at https://quizlet.com/_5degez
1. Organizational Be- The systematic study of the actions and attitudes that people exhibit within
havior organizations.
2. Goals of Organiza- -Explain
tional Behavior -Predict
-Influence/control
3. Fundamental laws 1) It always takes longer than you scheduled!
of business 2) It always costs more than you budgeted!
3) When placed in difficult situation, people will take the path of least resistance
4. What do man- Ensure that the organization achieves its goals and objectives
agers do?
By:
-Planning
-Organizing
-Leading (sometimes)
-Controlling
-Make decisions
-Allocate resources
5. Few absolutes in - The first law of thermodynamics (also called the law of conservation of ener-
business gy)
-How often is it true?
--The definition of a scientific law is that it is always true
-It always take longer than you scheduled
-It always cost more than you budgeted
6. Successful manag- An *effective manager* is great at "getting the job done"
er vs. Effective -communication
manager
A *successful manager* gets the promotions, moves up the corporate ladder
-Human resource management
, MAN 320F Exam 1 Aroian (Oct 18)
Study online at https://quizlet.com/_5degez
*Average managers*
-Traditional management
7. The meaning of Money
life
8. successful organi- • The right balance of management and leadership to ensure that the organi-
zation zation achieves its goals and objectives.
9. Determinants of • Productivity
employee perfor-
mance • Absenteeism
- Rate at which employees don't come to work
• Turnover
- Rate at which employees quit or leave
• Job satisfaction
• ...only really care about making $$
10. challenges/oppor- • The typical employee is getting older
tunities we face in • More women in the workplace
building company • More minorities in the workplace
• The world is flat - competitively (globalization)
• Historical loyalty-bonds between employees and employers are being sev-
ered
• Globalization
11. how to manage di- respond to those differences in ways that ensure employee retention and
versity greater productivity while, at the same time, not discriminating
12. the cost of fraud
, MAN 320F Exam 1 Aroian (Oct 18)
Study online at https://quizlet.com/_5degez
Over 200 billion for 40 of the top 100 fortune companies
-Accounting
--AIG, Bank of America, Boeing, Bristol-Myers Squibb
-Securities
-Consumer
-Discriminatory practices
-Antitrust activities
-Undisclosed executive pay
-Patent infringement
-Other
13. personality a relatively stable set of characteristics that influences an individual's behavior,
The way in which an individual reacts and interacts with others, often described
in terms of traits such as shy, aggressive, lazy, loyal.
14. big 5 model of per- -Extroversion -- comfort level with new relationships
sonalities --Sociable, gregarious, and assertive
-Agreealbeness -- propensity to defer to others
--Good natures, cooperative and trusting
-Conscientiousness -- mesaure of reliability
--Responsible, dependable, organized
-Emotional stability -- dealing with stress
--Calm, self-confident, stress
-Openness to experience -- creativity and novelty
--Curious, imaginative, artistic
15. locus of control belief that life is controlled by oneself vs external forces
-Internal - people who believe that they control what happens to them
-External - what happens to them is controlled by outside forces such as luck,
chance, or some higher power
16. Machiavellianism tendency to manipulate and maintain emotional distance
-Self-centered and willing to deceive, explot to achieve their goals
Study online at https://quizlet.com/_5degez
1. Organizational Be- The systematic study of the actions and attitudes that people exhibit within
havior organizations.
2. Goals of Organiza- -Explain
tional Behavior -Predict
-Influence/control
3. Fundamental laws 1) It always takes longer than you scheduled!
of business 2) It always costs more than you budgeted!
3) When placed in difficult situation, people will take the path of least resistance
4. What do man- Ensure that the organization achieves its goals and objectives
agers do?
By:
-Planning
-Organizing
-Leading (sometimes)
-Controlling
-Make decisions
-Allocate resources
5. Few absolutes in - The first law of thermodynamics (also called the law of conservation of ener-
business gy)
-How often is it true?
--The definition of a scientific law is that it is always true
-It always take longer than you scheduled
-It always cost more than you budgeted
6. Successful manag- An *effective manager* is great at "getting the job done"
er vs. Effective -communication
manager
A *successful manager* gets the promotions, moves up the corporate ladder
-Human resource management
, MAN 320F Exam 1 Aroian (Oct 18)
Study online at https://quizlet.com/_5degez
*Average managers*
-Traditional management
7. The meaning of Money
life
8. successful organi- • The right balance of management and leadership to ensure that the organi-
zation zation achieves its goals and objectives.
9. Determinants of • Productivity
employee perfor-
mance • Absenteeism
- Rate at which employees don't come to work
• Turnover
- Rate at which employees quit or leave
• Job satisfaction
• ...only really care about making $$
10. challenges/oppor- • The typical employee is getting older
tunities we face in • More women in the workplace
building company • More minorities in the workplace
• The world is flat - competitively (globalization)
• Historical loyalty-bonds between employees and employers are being sev-
ered
• Globalization
11. how to manage di- respond to those differences in ways that ensure employee retention and
versity greater productivity while, at the same time, not discriminating
12. the cost of fraud
, MAN 320F Exam 1 Aroian (Oct 18)
Study online at https://quizlet.com/_5degez
Over 200 billion for 40 of the top 100 fortune companies
-Accounting
--AIG, Bank of America, Boeing, Bristol-Myers Squibb
-Securities
-Consumer
-Discriminatory practices
-Antitrust activities
-Undisclosed executive pay
-Patent infringement
-Other
13. personality a relatively stable set of characteristics that influences an individual's behavior,
The way in which an individual reacts and interacts with others, often described
in terms of traits such as shy, aggressive, lazy, loyal.
14. big 5 model of per- -Extroversion -- comfort level with new relationships
sonalities --Sociable, gregarious, and assertive
-Agreealbeness -- propensity to defer to others
--Good natures, cooperative and trusting
-Conscientiousness -- mesaure of reliability
--Responsible, dependable, organized
-Emotional stability -- dealing with stress
--Calm, self-confident, stress
-Openness to experience -- creativity and novelty
--Curious, imaginative, artistic
15. locus of control belief that life is controlled by oneself vs external forces
-Internal - people who believe that they control what happens to them
-External - what happens to them is controlled by outside forces such as luck,
chance, or some higher power
16. Machiavellianism tendency to manipulate and maintain emotional distance
-Self-centered and willing to deceive, explot to achieve their goals
