Midterm with correct answers 100% 2026
3 components to projects - Correct Answers -Product
-Schedule
-Resources
5 Generations in the workforce - Correct Answers -Baby Boomers
-Gen X
-Millennials
-Gen Z
A conflict resolution plan includes one or both of the following: - Correct Answers -Standard
approaches: normal steps that you take to encourage people to develop a mutually agreeable
solution
-Escalation procedures: steps you take if the people involved can't readily solve their differences
A post-project evaluation is a meeting in which you - Correct Answers -review the experience
you've gained from the project
-recognize achievements
-plan to ensure that good practices are repeated on future projects
-plan to head off problems on this project on future projects
A work-order agreement includes: - Correct Answers -Identifiers: include the project name,
project number, and work breakdown structure (WBS) code and component name.
-Work to be performed and deliverables or results to be produced
-Activity start date, end date, and number of hours to be spent
,-Written approvals from the person who'll do the work, his supervisor and the project manager
Active learning support materials - Correct Answers Short term memory is limited to 3-7 bits of
information.
Retain 80% of what we see, hear, and do.
What does this mean for your proposal?
Visuals support your ideas and show key points.
Active trainer must function as: - Correct Answers Observer
Advisor
Coach
Active training case examples - Correct Answers -Make participants find it themselves, list
questions, have them work in pairs
-List questions and let them do a guided discussion
-Ask each group to master one section of the text
-Jigsaw design: take one representative from each study group to become part of a new group,
teach the new group
Active training requires trainer to: - Correct Answers Think through training design thoroughly,
Visualize how activity will play out,
Plan for all required logistics,
Anticipate participants' reactions, and
Identify potential problems
Active-training is based on cooperative learning, this approach is based on 2 assumptions: -
Correct Answers 1. Learning by nature is an active endeavor, and
,2. Different people learn in different ways
Andrological Model - Correct Answers Learners are self-directed and learn for themselves.
Approaches to conflict resolution - Correct Answers -Competition: both assertively act to have
their solution chosen
-Accommodation: one person chooses to go w/ other's solution
-Avoidance: one person chooses to not acknowledge the conflict at all
-Compromise: both ppl give in a little to the other's proposed solution
-Collaboration: both people get what they want
Assessing co-workers or peers - Correct Answers Performance feedback from ees
can provide valuable insight into the skills necessary for successful team environment
Assessing Competitors - Correct Answers Published competitor data such as sales results, stock
prices help to identify the org's position in relation to its competitors and pinpoints areas for
improvement
Associations of people who work together but is not a team: - Correct Answers Group: people
who work individually to accomplish their particular assignments on a common task
Committee: people who come together to review and critique issues, propose
recommendations for action and, on occasion, implement those recommendations
, Assumptions that underlie the andragogical model - Correct Answers -Assumption 1: adult
learners want to feel in charge of their own learning
-Assumption 2: Each of us brings a wealth of experience that provide a base for new learning as
well as a resource to share with others
-Assumption 3: Adults are ready to learn when they 'need to know'.
Adults want learning experience to be practical and realistic, problem-centered rather than
subject-centered
-Assumption 4: Adults are motivated to learn when they see relevance to their real-life
situations and are able to apply what they have learned as quickly as possible
-Assumption 5: Adults are motivated to learn because of internal factors such as self-esteem,
desire for recognition, natural curiosity, innate love of learning better quality of life, greater self-
confidence, or the opportunity to self-actualize
Authority: - Correct Answers you can make binding decisions about products, resources and
other areas
Baby Boomers (55-73yrs) - Correct Answers -the "show me" generation, prefer face to face,
open, direct, honest communication
-Many prefer a comprehensive and detailed analysis of what you can do for them
Baseline - Correct Answers The approved plan for certain aspects of the project, such as the
cost, schedule, and the scope.
Business needs may include: - Correct Answers improved productivity, decreases errors, fewer
accidents, increased business, decreased turnover, fewer customer complaints