CIPS L4M6 SUPPLIER RELATIONSHIP EXAM
STUDY GUIDE COMPREHENSIVE SCRIPT
2026 COMPLETE QUESTIONS AND
SOLUTIONS GRADED A+
⩥ MEAT. Answer: Most Economically Advantageous Tender
⩥ There are a number of benefits to undertaking stakeholder mapping,
such as. Answer: - It allows identification of key stakeholders who need
to be closely involved in the process
- It allows the identification fo the stakeholders that need a higher level
of communication fue to their level of power/interest
- It allows us to start to think about how each stakeholder type should be
managed and which should be prioritised
- When positive relationships are created and actively managed, the
outcomes of a project or procurement are likely to be better
⩥ Mendelow's stakeholder mapping model
Definition. Answer: a way of prioritising stakeholders by 'subjective'
mapping of them, in order to understand and resolve any issues or
conflicts that may exist. This model prioritises by mapping which
stakeholders should more likely considered and therefore 'satisfied' by
the organisation.
,⩥ The four quadrants of mendelows stakeholder mapping matrix.
Answer: - Keep satisfied (High power/Low interest)
- Keep informed (Low power/High interest)
- Manage closely (High power/High interest)
- Minimum effort (Low power/Low interest)
⩥ It is important to first indentify who the stakeholders of a
project/procurement are and then to map them based on their. Answer:
level of power/influence
⩥ Mendelows stakeholder mapping matrix - Minimal effort
stakeholders. Answer: - these stakeholders are low in power and their
level of interest is also low
- meeting their needs will take minimal effort. Resources and time will
not be spent on this area
- lack of interest and power may make them more open to influence and
they are more likely than others to accept the situation
⩥ Mendelows stakeholder mapping matrix - Keep informed
stakeholders. Answer: - these stakeholders are interested but they lack
power
- this group may try to gain power by joining with thte stakeholders who
are either key player or there to keep satisfied
- they will need to be kept informed regularly of plans, outcomes and
changes via a range of communication methods
,⩥ Mendelows stakeholder mapping matrix - Keep satisfied stakeholders.
Answer: - these stakeholder are high in power but have a low level of
interest. If they become dissatisfied their level of interest may increase
- procurement needs to avoid them gaining too much interest and
becoming key players; this can be achieved by keeping them satisfied
⩥ Mendelows stakeholder mapping matrix - Key players stakeholders.
Answer: - these stakeholders are high in power and their level of interst
is also high
- these stakeholder will need to be involved early in the process and
should participate in key decision-making in order to secure their
support
- they should be regularly updated with regard to progress, otherwise
they could delay or stop progress altogether
⩥ Limitations to mendelows stakeholder model. Answer: - it does not
consider whether the stakeholder is a supporter of the project or against
it
- when mapping stakeholders their level of interest may be
underestimated
- the concept of power may be misunderstood
- the mapping exercise may result in the selection of strategies that are
biased to one type of stakeholder group
, - as with many of the models we have discussed, it only provides a
snapshot in time
⩥ Benefits that can be achieved by developing positive relationships
with stakeholders. Answer: - it makes them more likely to support a
project/procurement
- support from stakeholders that have high power/interest can mobilise
resources and support for the project and can also reduce resistance
- stakeholders will often make important contributions via their expert
input to a project
- fewer project delays caused by resistance lead to less waste
⩥ Four quadrants of the Overcoming Resistance model. Answer: -
Negative leaders
(High influence on stakeholders/Opposition stance on project)
- Promoters
(High influence/Support stance)
- Supporters
(Low influence/High support stance)
- Silent opponents
(Low influence/Opposition stance)
STUDY GUIDE COMPREHENSIVE SCRIPT
2026 COMPLETE QUESTIONS AND
SOLUTIONS GRADED A+
⩥ MEAT. Answer: Most Economically Advantageous Tender
⩥ There are a number of benefits to undertaking stakeholder mapping,
such as. Answer: - It allows identification of key stakeholders who need
to be closely involved in the process
- It allows the identification fo the stakeholders that need a higher level
of communication fue to their level of power/interest
- It allows us to start to think about how each stakeholder type should be
managed and which should be prioritised
- When positive relationships are created and actively managed, the
outcomes of a project or procurement are likely to be better
⩥ Mendelow's stakeholder mapping model
Definition. Answer: a way of prioritising stakeholders by 'subjective'
mapping of them, in order to understand and resolve any issues or
conflicts that may exist. This model prioritises by mapping which
stakeholders should more likely considered and therefore 'satisfied' by
the organisation.
,⩥ The four quadrants of mendelows stakeholder mapping matrix.
Answer: - Keep satisfied (High power/Low interest)
- Keep informed (Low power/High interest)
- Manage closely (High power/High interest)
- Minimum effort (Low power/Low interest)
⩥ It is important to first indentify who the stakeholders of a
project/procurement are and then to map them based on their. Answer:
level of power/influence
⩥ Mendelows stakeholder mapping matrix - Minimal effort
stakeholders. Answer: - these stakeholders are low in power and their
level of interest is also low
- meeting their needs will take minimal effort. Resources and time will
not be spent on this area
- lack of interest and power may make them more open to influence and
they are more likely than others to accept the situation
⩥ Mendelows stakeholder mapping matrix - Keep informed
stakeholders. Answer: - these stakeholders are interested but they lack
power
- this group may try to gain power by joining with thte stakeholders who
are either key player or there to keep satisfied
- they will need to be kept informed regularly of plans, outcomes and
changes via a range of communication methods
,⩥ Mendelows stakeholder mapping matrix - Keep satisfied stakeholders.
Answer: - these stakeholder are high in power but have a low level of
interest. If they become dissatisfied their level of interest may increase
- procurement needs to avoid them gaining too much interest and
becoming key players; this can be achieved by keeping them satisfied
⩥ Mendelows stakeholder mapping matrix - Key players stakeholders.
Answer: - these stakeholders are high in power and their level of interst
is also high
- these stakeholder will need to be involved early in the process and
should participate in key decision-making in order to secure their
support
- they should be regularly updated with regard to progress, otherwise
they could delay or stop progress altogether
⩥ Limitations to mendelows stakeholder model. Answer: - it does not
consider whether the stakeholder is a supporter of the project or against
it
- when mapping stakeholders their level of interest may be
underestimated
- the concept of power may be misunderstood
- the mapping exercise may result in the selection of strategies that are
biased to one type of stakeholder group
, - as with many of the models we have discussed, it only provides a
snapshot in time
⩥ Benefits that can be achieved by developing positive relationships
with stakeholders. Answer: - it makes them more likely to support a
project/procurement
- support from stakeholders that have high power/interest can mobilise
resources and support for the project and can also reduce resistance
- stakeholders will often make important contributions via their expert
input to a project
- fewer project delays caused by resistance lead to less waste
⩥ Four quadrants of the Overcoming Resistance model. Answer: -
Negative leaders
(High influence on stakeholders/Opposition stance on project)
- Promoters
(High influence/Support stance)
- Supporters
(Low influence/High support stance)
- Silent opponents
(Low influence/Opposition stance)
