source - Answers where you get the information, speaker
Encoding - Answers giving meaning to an abstract notion
Message - Answers the content provided by the source
Channel - Answers how the message is presented
Receiver - Answers audience of the message
Decoding - Answers processing the message
Noise - Answers anything that can change the meaning/interpretation of the message
feedback - Answers receiver's response to a message
Environment - Answers context for communication (beliefs, history, etc.)
linear communication - Answers one way communication from one person to another, not most
effective because the message can change based on the receiver
interactive communication - Answers messages flow back and forth from receiver and source,
feedback is involved
transactional communication - Answers source and receiver are both sending and receiving
communication signals simultaneously
conversation and speech similarities - Answers both audience centered, goal driven, require logic,
and use stories
conversation and speech differences - Answers speech is more structured and formal, more need for
projection and presentation aids
Public speaking myths - Answers speaking is a talent not a skill
speech is easy
there is no right way to deliver a speech
communication apprehension - Answers fear/anxiety associated with communicating with others
Phobias - Answers irrational responses to things that aren't too much of a threat
self-fulfilling prophecy - Answers convincing yourself something is going to happen before it does,
leading to that event happening
systematic desensitization - Answers process in which someone is slowly introduced to a fear and
they learn to overcome it
physical affects of communication apprehension - Answers rise in blood pressure, shortness of
breath, sweating
ways to minimize communication apprehension - Answers practice alone and with an audience,
breathing exercises, visualize success, stretch
Ethics - Answers morals and moral choices made by a person
global plagiarism - Answers taking an entire piece of work and saying it is your own
incremental plagiarism - Answers using part of someone else's work and not citing it as a source
patchwork plagiarism - Answers taking ideas from other works and putting them together to form a
new work without giving credit
patchworking - Answers taking source material and changing a few words, then not citing it
plagiarism - Answers taking the intellectual achievements of someone else and claiming them as your
own
what do good speakers follow? - Answers good ethical principles
ethics of choosing a topic - Answers must pick messages that are in the best interests of their
audience
What must we remember about public messages? - Answers they can't be taken back
ethics of research - Answers incorporate evidence, properly evaluate and source information, discern
facts from opinion
what is the greatest offense a speaker can commit? - Answers plagiarism
what information should verbal citations contain? - Answers name of the work, author, date
published, author credentials
When speaking what type of language must we include? - Answers inclusive
ethics of an audience member - Answers listen, keep an open mind, do not heckle
co-cultures - Answers groups impacted by a variety of smaller cultures
culture - Answers ideas, customs, and behaviors of a group or nation
dialogue - Answers speaking in a way that encourages others to speak
, ethnicity - Answers group of people that identify with each other
ethnocentric - Answers believing your group's perspective is the only right one
gender - Answers social constructions that include the beliefs and attitudes of being
masculine/feminine
high-context cultures - Answers cultures that rely heavily on nonverbal and situational cues in
communication
ideology - Answers sets of ideas and beliefs
low-context cultures - Answers cultures that rely heavily on words to convey meaning in
communication
race - Answers set of physical characteristics shared by a group of people
sex - Answers biological classification as male or female
sexual orientation - Answers the sex and gender to whom a person is attracted to
high power distance cultures - Answers high levels of inequality
low power distance cultures - Answers less inequality
high uncertainty avoidance cultures - Answers don't want change, have strict rules
low uncertainty avoidance cultures - Answers greater acceptance, less rules
individualistic societies - Answers loose ties between individuals, expect people to take care of
themselves
collectivism - Answers strong ties between individuals
masculinity - Answers typically high-assertive and competitive, emotional traits associated with men
femininity - Answers modest and caring, emotional traits associated with women
long term orientation cultures - Answers focus on the future, saving, adaptation
short term orientation cultures - Answers focus on present and past, national pride, tradition
indulgent cultures - Answers allow individuals to enjoy life and have fun
restraint cultures - Answers strict social norms
difference between race and ethnicity - Answers race: physical
ethnicity: culture
gender vs sex - Answers sex: physical characteristics
gender: psychological sense of being
importance of age - Answers different generations have different experiences and ideologies
first task in the speech making process - Answers topic selection
general purpose statements - Answers statements that describe the overall intent of the message;
typically, to inform, persuade, or commemorate
informative - Answers gives audience info but does not try to persuade them
persuasive - Answers intended to reaffirm or change audience's perspective
commemorative - Answers speech of celebration or honor
specific purpose statement - Answers a narrower version of the general purpose statement that
identifies what you will talk about and what you hope the audience will take away from the speech
background info - Answers who what when where why
unique info - Answers statistics, quotes, stories
evidentiary info - Answers info that supports thesis or main points
3 types of citations - Answers APA
MLA
CMS
APA style - Answers author name, year of publication, title of work or page #
"reference list" not works cited
Bias - Answers unfair preference or distortion of information
Boolean Operations - Answers "and" "but" "or" to specify a search
Demographic - Answers categories of definable characteristics of groups of people
examples of demographics - Answers age, gender, race, ethnicity
Direct observation - Answers tool for audience analysis, observe the setting, amount of people, and
emotions before giving a speech
importance of demographics when speaking - Answers different demographics have different beliefs,
must know what demographics to appeal to
methods of analyzing your audience during a speech - Answers direct observation of non-verbal cues,
polling