MGMT 335 EXAM 1 QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026

MGMT 335 EXAM 1 QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026 How can people be a strategic resource? - Answers Add value to the firm, be unique/rare, difficult to copy, can't be sustained with another resource by competitors What are the practices of successful organizations who put people first (e.g., see people as a strategic resource)? - Answers Employment security, selective hiring, good pay, training and development, empower teams and decentralization What are the economic benefits to organizations who see people as a strategic resource? - Answers Reduced turnover, increased performance and firm financial performance What is personality? - Answers Pattern of behavior or thought, tendency to act/think in certain ways, defined partially by environment, develops early in life A. What is the Big 5? - Answers Conscientiousness, Extraversion, Openness to experience, Emotional stability, Agreeableness Conscientiousness - Answers Degree to which one is dependable and reliable Extraversion - Answers Degree to which one is sociable Openness to Experience - Answers Degree to which one likes change and try new things Emotional Stability - Answers Degree to which one is able to handle stress Agreeableness - Answers Degree to which one is cooperative and avoids conflict What is Locus of Control? - Answers Extent to which someone believes they have control over outcomes What is Emotional Intelligence? - Answers Ability to recognize, understand, and manage your emotions What is Type A and Type B personality - Answers Type A: Need for control, urgency, competitiveness, work alone, jump into action Type B: Laid back, do one thing at a time, carefree What is Self Monitoring? - Answers Ability to read cues from environment and change behavior to match the situation, can work in cross-cultural environments What is Machiavellianism? - Answers Distrust of others, desire for status and control, amoral manipulation What are major attitude and outcome variables studied in Organizational Behavior? - Answers Job satisfaction, Organizational commitment, employee engagement, performance, organizational citizenship behavior How can you define leadership? - Answers Ability to influence, motivate, and inspire others to contribute toward the achievement of personal, group, and organizational goals. How are managers and leaders different - Answers Managers: Planning/budgeting, organizing/staffing, controlling/problem solving Leaders: Inspire and motivate others, bringing people together, Establish direction What is leadership process - Answers Not a position, combining leaders with the followers in the situation Great Man Theory - Answers Leaders are born, not made. Leadership attributes cannot be taught Modern Trait Approach - Answers Leadership traits can be taught to others based off inherent traits and teachable skills Behavioral approach to leadership - Answers Behaviors of leaders that matter (task vs relationship oriented). Behaviors can be measured. Leadership can be learned and trained How does the situation impact leadership - Answers Group effectiveness is affected by situational factors, situations shape how leaders behave, situations influence the consequences of leader behavior. Leaders can be matched with situations, or situations with leaders Fiedler's Contingency Model of Leadership - Answers Task motivated: Low LPC Relationship Motivated: High LPC Situational Control: Leader-member relationships, task structure, position power Leader-situation Fit: Leader style is stable but situation can change Hersey and Blanchard's situational theory - Answers Leader's style should match followers' level of development (ability and willingness to complete task)t, four styles (directing, coaching, supporting, delegating) LMX theroy - Answers Leader has members in group and out-group. In group: more information, influence, confidence and concern from leader. They're more dependable, highly involved and communicative. Out group: less compatible with leader, just come to work, do their job, and go home How does LMX develop? - Answers Member attributes influence relationships (extroversion, abilities, ingratiation behaviors, performance) Affective responses influence relationship (similarity, attraction, trust) Outcomes of LMX - Answers Increased delegation, job satisfaction, commitment, OCBs, career satisfaction and progression. Reduced counterproductive behaviors and turnover What is Power? - Answers Capacity to influence the behaviors and thoughts of others, overcome resistance, and get people to do things they normally wouldn't do. How is power similar to or different from Authority - Answers Authority is the right to seek compliance (a position) and power is the ability to seek compliance (ability to get something done.) What are your sources of pwoer? - Answers Individuals position (legitimate, reward, coercive) and characteristics (expert and referent) How can people react to the use of power? - Answers If it's appropriate use then compliance, if not there is resistance