RWST016 PRACTICE EXAMINATION 2026
QUESTIONS WITH ANSWERS GRADED A+
◍ With Lenovo Solution Center you can.
Answer: Scan hardware
◍ If you are unable to suggest an exact solution to a customer, then you need
to give good explanations to insistent customers on why you can't do
something..
Answer: Brief and Relevant
◍ What is the main purpose of the anti-static mat?.
Answer: Portable anti-static workspace
◍ Which of the following tools will likely be used the most out of your PC
tool kit?.
Answer: Screwdriver
◍ The Lenovo Support Site allows access to Maintenance Diskettes, tips, and
known issues for contact centers. Which of the following best describes
what you will need to access these?.
Answer: A secure login
◍ Our IdeaPad sub-brand encompasses.
Answer: Laptops and tablets
◍ When replacing a memory module you should never touch....
Answer: The memory module contacts
◍ Which of the following cable management solutions can be found in desktop
systems? (Select all that apply).
Answer: Zip tiesANDSnap clips
◍ We are creators of technology that stands out by being.
, Answer: Unexpected
◍ The Lenovo Learning website provides access to what resources? (Select all
that apply).
Answer: Authorization ExamsANDTraining Courses
◍ A secure login is required to access certain areas of the Lenovo Support site.
Which of the following requires a secure login?.
Answer: Hardware Maintenance Utilities
◍ In order to disable the internal battery on a system, you must boot the
system into which of the following?.
Answer: BIOS Setup
◍ What will happen when you boot a computer with a failed CMOS battery?.
Answer: CMOS Configuration information is lost
◍ Which of the following is an example of a Customer Replaceable Unit
(CRU) for a desktop computer..
Answer: Keyboard
◍ You would run UEFI bootable diagnostics when.
Answer: You have a UEFI-enabled system
◍ Which of the following should a technician check first before upgrading
RAM in a workstation?.
Answer: Motherboard specifications
◍ What does PCIe stand for?.
Answer: Peripheral Component Interconnect Express
◍ BIOS is a form of _________ that provides support for all of the major
hardware devices in a computer..
Answer: Firmware
◍ What question needs to be asked, after determining the component with a
problem?.
Answer: When does the issue occur?
QUESTIONS WITH ANSWERS GRADED A+
◍ With Lenovo Solution Center you can.
Answer: Scan hardware
◍ If you are unable to suggest an exact solution to a customer, then you need
to give good explanations to insistent customers on why you can't do
something..
Answer: Brief and Relevant
◍ What is the main purpose of the anti-static mat?.
Answer: Portable anti-static workspace
◍ Which of the following tools will likely be used the most out of your PC
tool kit?.
Answer: Screwdriver
◍ The Lenovo Support Site allows access to Maintenance Diskettes, tips, and
known issues for contact centers. Which of the following best describes
what you will need to access these?.
Answer: A secure login
◍ Our IdeaPad sub-brand encompasses.
Answer: Laptops and tablets
◍ When replacing a memory module you should never touch....
Answer: The memory module contacts
◍ Which of the following cable management solutions can be found in desktop
systems? (Select all that apply).
Answer: Zip tiesANDSnap clips
◍ We are creators of technology that stands out by being.
, Answer: Unexpected
◍ The Lenovo Learning website provides access to what resources? (Select all
that apply).
Answer: Authorization ExamsANDTraining Courses
◍ A secure login is required to access certain areas of the Lenovo Support site.
Which of the following requires a secure login?.
Answer: Hardware Maintenance Utilities
◍ In order to disable the internal battery on a system, you must boot the
system into which of the following?.
Answer: BIOS Setup
◍ What will happen when you boot a computer with a failed CMOS battery?.
Answer: CMOS Configuration information is lost
◍ Which of the following is an example of a Customer Replaceable Unit
(CRU) for a desktop computer..
Answer: Keyboard
◍ You would run UEFI bootable diagnostics when.
Answer: You have a UEFI-enabled system
◍ Which of the following should a technician check first before upgrading
RAM in a workstation?.
Answer: Motherboard specifications
◍ What does PCIe stand for?.
Answer: Peripheral Component Interconnect Express
◍ BIOS is a form of _________ that provides support for all of the major
hardware devices in a computer..
Answer: Firmware
◍ What question needs to be asked, after determining the component with a
problem?.
Answer: When does the issue occur?
