DSST Principles of Supervision (New 2026/
2027 Update) Questions & Answers {Grade
A} 100% Correct (Verified Solutions)
A hospital lab performance standard is to register outpatients for lab work in 10
minutes or less with a variance of 50%. According to the exception principle, a
manager should take action when? - correct answer 15 minute wait time
ABC Company is planning to rollout a new product. The shipping department needs to
determine the packaging needs and the costs of shipping. This type of planning is -
correct answer tactical
Sam's college class in writing has helped him in his job as a marketing manager. What
type of skill is this? - correct answer technical
Which of these is NOT a regulator? - correct answer International Organization for
Standardization (ISO)
The value a person places on an outcome. - correct answer valence
,ABC Company moved their manufacturing company to Chile because of the ready
availability of goods and the savings in labor. This is an example of - correct answer
off-shoring
When ABC Company, an auto parts firm, realized that clients were dissatisfied with
order fulfillment, they began studying how other companies responded. They studied
how McDonald's filled orders. They also looked at how Amazon filled orders. This type
of research is called - correct answer benchmarking
Which of these would be an example of diversity awareness building? - correct answer
group meetings discussing different holidays
A floral company decides to purchase land and begin growing the flowers it sells in its
flower shops. What type of corporate strategy is involved in this decision? - correct
answer vertical integration
, Which principle states that management is more effective when a supervisor
concentrates on deviations from the expected results? - correct answer exception
Making long-term plans about a company's goals. - correct answer strategic planning
A hotel housecleaning manager recognizes that her crew's positive performance
increases the likelihood that a customer will return to that hotel. This management
skill is - correct answer conceptual
The authority of a manager to transfer responsibility to employees. - correct answer
delegation
Hears complaints of unfair labor practices and punishes offending employers? -
correct answer NLRB
The acronym SMART stands for specific, measurable, attainable, relevant, and time-
bound. These are attributes associated with developing a - correct answer goals
statement
2027 Update) Questions & Answers {Grade
A} 100% Correct (Verified Solutions)
A hospital lab performance standard is to register outpatients for lab work in 10
minutes or less with a variance of 50%. According to the exception principle, a
manager should take action when? - correct answer 15 minute wait time
ABC Company is planning to rollout a new product. The shipping department needs to
determine the packaging needs and the costs of shipping. This type of planning is -
correct answer tactical
Sam's college class in writing has helped him in his job as a marketing manager. What
type of skill is this? - correct answer technical
Which of these is NOT a regulator? - correct answer International Organization for
Standardization (ISO)
The value a person places on an outcome. - correct answer valence
,ABC Company moved their manufacturing company to Chile because of the ready
availability of goods and the savings in labor. This is an example of - correct answer
off-shoring
When ABC Company, an auto parts firm, realized that clients were dissatisfied with
order fulfillment, they began studying how other companies responded. They studied
how McDonald's filled orders. They also looked at how Amazon filled orders. This type
of research is called - correct answer benchmarking
Which of these would be an example of diversity awareness building? - correct answer
group meetings discussing different holidays
A floral company decides to purchase land and begin growing the flowers it sells in its
flower shops. What type of corporate strategy is involved in this decision? - correct
answer vertical integration
, Which principle states that management is more effective when a supervisor
concentrates on deviations from the expected results? - correct answer exception
Making long-term plans about a company's goals. - correct answer strategic planning
A hotel housecleaning manager recognizes that her crew's positive performance
increases the likelihood that a customer will return to that hotel. This management
skill is - correct answer conceptual
The authority of a manager to transfer responsibility to employees. - correct answer
delegation
Hears complaints of unfair labor practices and punishes offending employers? -
correct answer NLRB
The acronym SMART stands for specific, measurable, attainable, relevant, and time-
bound. These are attributes associated with developing a - correct answer goals
statement
