BA 350 Exam 1 comprehensive Questions and Answers
with 100% Correct Answers | Latest Version
Question 1.
What is OB?
Correct Answer: Organizational behavior is a field of study that endeavors to
understand, explain, predict, and change human behavior as it occurs in the
organizational context. Underlying this definition are three important considerations
Question 2.
Open Systems Framework
Correct Answer: Organizations are living entities. All systems within & outside the
orginization are related and must work togteher to survive.
Question 3.
Informal vs. Formal Organization
Correct Answer: Informal: Beneath the surface; not always recognized. (Attitudes,
perceptions, motivation, group norms) Formal: Surface level; official & legitimate
(mathematical systems, logistics, programming languages)
Question 4.
Hawthorne Studies
Correct Answer: Increase efficiency of process to improve productivity. This effect
suggests that increased attention, rather than just physical changes in the
environment, drives behavioral shifts.
Question 5.
Definition of Management
Correct Answer: Planning: strategic, functional, operational goals Organizing: Job
Assigning Directing: Leadership & Communication Controlling: Making sure you
reach your goals
Question 6.
Levels of Managers
Correct Answer: 1. Top Level 2. Middle Level 3. First Level
, Question 7.
Managerial Skills
Correct Answer: Conceptual Skills: See the big picture, ability to connect the dots.
Human Skills: Can work well with others, leader or follower. Technical Skills: Knowing
the Job; sales= know how to sell.
Question 8.
10 Roles of a Manager
Correct Answer: Interpersonal Roles: figurehead, leader, liaison. Informational Roles:
Monitor, disseminator, spokesperson. Decisional Roles: Entrepreneur, disturbance
handler, resource allocator, negotiator
Question 9.
Time Spent by Managers
Correct Answer: Scheduled Meetings: 59% Desk Work: 22% Unscheduled Meetings:
10% Phone Calls: 6% Touring: 3%
Question 10.
Organizational Challenges
Correct Answer: -Rapid Developments of Technology - Globalization & Global
Competition - Workforce diversity - Government Regulations & Legislation
-Intergration of Internal operations & functions-Integration
Question 11.
Technological Advancements
Correct Answer: - New Work Patterns (Telecommuting) - Eliminates time barriers -
Increased speed of execution -Ease of access -New Opritunities Prolonged Life Span
New Opportunities
Question 12.
Technological Disadvantages
Correct Answer: -Loss of Market Share - Loss of Human Element - Overreliance on
Technology - Privacy issues - Problem for older workers -Replacement of Human
Labor -Lack of Structure Dealing with technology
Question 13.
Globalization
Correct Answer: A world free from national boundaries. EX: NAFTA, The Euro,
Pandemics, Global Currency Crisis.
with 100% Correct Answers | Latest Version
Question 1.
What is OB?
Correct Answer: Organizational behavior is a field of study that endeavors to
understand, explain, predict, and change human behavior as it occurs in the
organizational context. Underlying this definition are three important considerations
Question 2.
Open Systems Framework
Correct Answer: Organizations are living entities. All systems within & outside the
orginization are related and must work togteher to survive.
Question 3.
Informal vs. Formal Organization
Correct Answer: Informal: Beneath the surface; not always recognized. (Attitudes,
perceptions, motivation, group norms) Formal: Surface level; official & legitimate
(mathematical systems, logistics, programming languages)
Question 4.
Hawthorne Studies
Correct Answer: Increase efficiency of process to improve productivity. This effect
suggests that increased attention, rather than just physical changes in the
environment, drives behavioral shifts.
Question 5.
Definition of Management
Correct Answer: Planning: strategic, functional, operational goals Organizing: Job
Assigning Directing: Leadership & Communication Controlling: Making sure you
reach your goals
Question 6.
Levels of Managers
Correct Answer: 1. Top Level 2. Middle Level 3. First Level
, Question 7.
Managerial Skills
Correct Answer: Conceptual Skills: See the big picture, ability to connect the dots.
Human Skills: Can work well with others, leader or follower. Technical Skills: Knowing
the Job; sales= know how to sell.
Question 8.
10 Roles of a Manager
Correct Answer: Interpersonal Roles: figurehead, leader, liaison. Informational Roles:
Monitor, disseminator, spokesperson. Decisional Roles: Entrepreneur, disturbance
handler, resource allocator, negotiator
Question 9.
Time Spent by Managers
Correct Answer: Scheduled Meetings: 59% Desk Work: 22% Unscheduled Meetings:
10% Phone Calls: 6% Touring: 3%
Question 10.
Organizational Challenges
Correct Answer: -Rapid Developments of Technology - Globalization & Global
Competition - Workforce diversity - Government Regulations & Legislation
-Intergration of Internal operations & functions-Integration
Question 11.
Technological Advancements
Correct Answer: - New Work Patterns (Telecommuting) - Eliminates time barriers -
Increased speed of execution -Ease of access -New Opritunities Prolonged Life Span
New Opportunities
Question 12.
Technological Disadvantages
Correct Answer: -Loss of Market Share - Loss of Human Element - Overreliance on
Technology - Privacy issues - Problem for older workers -Replacement of Human
Labor -Lack of Structure Dealing with technology
Question 13.
Globalization
Correct Answer: A world free from national boundaries. EX: NAFTA, The Euro,
Pandemics, Global Currency Crisis.
