COMMUNICATION IN NURSING BY JULIA
BALZER UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
◉ What is the first component of Berlo's Model of communication?
Answer: Stimulus - what initiates the communication.
◉ Who is the sender in the communication process?
Answer: The person or group who initiates the message, such as the
nurse speaking to the patient.
◉ What does the term 'message' refer to in communication?
Answer: The actual communication product — what is sent,
including words spoken, written notes, or gestures.
◉ What are the channels of communication?
Answer: The means by which the message travels, such as auditory,
visual, or kinesthetic.
◉ What role does the receiver play in communication?
Answer: The person who translates and interprets the message.
, ◉ What is feedback in the context of communication?
Answer: Confirmation that the message was received and
understood, such as a patient nodding or responding verbally.
◉ What is verbal communication?
Answer: The exchange of information using words, either spoken or
written.
◉ Why is nonverbal communication important?
Answer: It reveals subtle and hidden meanings, often being more
important than words.
◉ What are some forms of nonverbal communication?
Answer: Facial expressions, gestures, eye contact, touch, body
movements, and physical appearance.
◉ What are the professional responsibilities regarding electronic
communication?
Answer: Never share patient information on social media or
unsecured channels, and ensure compliance with privacy guidelines.
◉ What does SBAR stand for in communication?
BALZER UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
◉ What is the first component of Berlo's Model of communication?
Answer: Stimulus - what initiates the communication.
◉ Who is the sender in the communication process?
Answer: The person or group who initiates the message, such as the
nurse speaking to the patient.
◉ What does the term 'message' refer to in communication?
Answer: The actual communication product — what is sent,
including words spoken, written notes, or gestures.
◉ What are the channels of communication?
Answer: The means by which the message travels, such as auditory,
visual, or kinesthetic.
◉ What role does the receiver play in communication?
Answer: The person who translates and interprets the message.
, ◉ What is feedback in the context of communication?
Answer: Confirmation that the message was received and
understood, such as a patient nodding or responding verbally.
◉ What is verbal communication?
Answer: The exchange of information using words, either spoken or
written.
◉ Why is nonverbal communication important?
Answer: It reveals subtle and hidden meanings, often being more
important than words.
◉ What are some forms of nonverbal communication?
Answer: Facial expressions, gestures, eye contact, touch, body
movements, and physical appearance.
◉ What are the professional responsibilities regarding electronic
communication?
Answer: Never share patient information on social media or
unsecured channels, and ensure compliance with privacy guidelines.
◉ What does SBAR stand for in communication?
