COMMUNICATION IN NURSING 10TH
EDITION BY JULIA BALZER RILEY ACTUAL
TEST PAPER WITH FULLY SOLVED
QUESTIONS AND ANSWERS
⩥ Sender.
Answer: The one who conveys the message.
⩥ Receiver.
Answer: Those to whom the message is conveyed.
⩥ One way communication.
Answer: Highly structured communication where the sender is in control
and there is little response.
⩥ Two-way communication.
Answer: Allows for equal exchange and requires sender & receiver to
participate.
⩥ Verbal Communication.
Answer: Involves the use of spoken or written words or symbols.
,⩥ Connotative meaning.
Answer: The subjective interpretation of a word that reflects the
individual's perception.
⩥ Denotative meaning.
Answer: The commonly accepted definition of a particular word.
⩥ Jargon.
Answer: Commonplace language or terminology unique to a particular
work setting.
⩥ Nonverbal Communication.
Answer: Messages transmitted without the use of words.
⩥ Voice.
Answer: Tone, volume & rate of speech that affect nonverbal messages.
⩥ Eye contact.
Answer: 2-6 seconds of eye contact helps involve the other person.
⩥ Physical appearance.
Answer: Can greatly influence perceptions, although it may have
nothing to do with the message.
, ⩥ Gestures.
Answer: Nonverbal signals that convey messages.
⩥ Posture.
Answer: The position of the body that can communicate messages
nonverbally.
⩥ Consistency/inconsistency.
Answer: The alignment or misalignment of verbal and nonverbal
messages.
⩥ Use of touch.
Answer: A form of nonverbal communication that can convey various
messages.
⩥ Extended eye contact.
Answer: Can imply aggression and increase anxiety.
⩥ Absence of eye contact.
Answer: Can indicate shyness, lack of confidence, or disinterest.
⩥ Size.
EDITION BY JULIA BALZER RILEY ACTUAL
TEST PAPER WITH FULLY SOLVED
QUESTIONS AND ANSWERS
⩥ Sender.
Answer: The one who conveys the message.
⩥ Receiver.
Answer: Those to whom the message is conveyed.
⩥ One way communication.
Answer: Highly structured communication where the sender is in control
and there is little response.
⩥ Two-way communication.
Answer: Allows for equal exchange and requires sender & receiver to
participate.
⩥ Verbal Communication.
Answer: Involves the use of spoken or written words or symbols.
,⩥ Connotative meaning.
Answer: The subjective interpretation of a word that reflects the
individual's perception.
⩥ Denotative meaning.
Answer: The commonly accepted definition of a particular word.
⩥ Jargon.
Answer: Commonplace language or terminology unique to a particular
work setting.
⩥ Nonverbal Communication.
Answer: Messages transmitted without the use of words.
⩥ Voice.
Answer: Tone, volume & rate of speech that affect nonverbal messages.
⩥ Eye contact.
Answer: 2-6 seconds of eye contact helps involve the other person.
⩥ Physical appearance.
Answer: Can greatly influence perceptions, although it may have
nothing to do with the message.
, ⩥ Gestures.
Answer: Nonverbal signals that convey messages.
⩥ Posture.
Answer: The position of the body that can communicate messages
nonverbally.
⩥ Consistency/inconsistency.
Answer: The alignment or misalignment of verbal and nonverbal
messages.
⩥ Use of touch.
Answer: A form of nonverbal communication that can convey various
messages.
⩥ Extended eye contact.
Answer: Can imply aggression and increase anxiety.
⩥ Absence of eye contact.
Answer: Can indicate shyness, lack of confidence, or disinterest.
⩥ Size.
