ACCURATE ANSWERS
client centered communication strategies include: correct answer -building
rapport
-effective questioning
-active listening
-observing nonverbal cues
-verbal responses
cooperation, collaboration, and clarity of communication are all part of..... correct
answer creating a culture of safety
describe confidentiality correct answer providing only the info needed to provide
care for the client to other health professionals on a need-to-know basis (release
of info, unwanted visitation, public, discussion of patients, pictures w/ out
consent, sharing of indentifiable data
describe interpersonal communication correct answer -occurs between 2 people
-purpose is to create shared meaning & understanding to initiate & maintain the
relationship; goal directed
describe metacommunication correct answer enhances our understanding of the
message; refers to how nonverbal cues are used to enhance or negate the
meaning of words
describe patient-centered communication correct answer - is synonymous w/
good communication
, -promotes individualized quality of health outcomes within a shortened time
frame, at less cost
describe public communication correct answer ** as nurses** - it is important to
voice our needs & beliefs
-communicates "what do you do, what do you know, what you've learned, where
we are going & what is the plan to get there"
describe small group communication correct answer -between 2-15 individuals
-goal directed
-professional & personal success depends on how effectively individuals work &
communicate in small groups
-individual should feel safe to express opinion, thoughts, ideas & feelings openly
and honestly
describe the "Art of Nursing" correct answer interactive;b lends knowing/skills/ &
scientific understanding
describe the "Science of Nursing" correct answer theory development
describe the nursing diagnosis: correct answer describes the clients human
responses to health issues & medical diagnosis.
explain aesthetic pattern of knowing correct answer personalizing interventions
based on patient needs; "art of nursing"; links humanistic components