Assessment: Chapter 01 Test Bank - Easy
Section 1
1. ______ is a field of study focused on understanding, explaining, and improving attitudes of
individuals and groups in organizations.
A. Strаtegic human approach
B. Management
C. Values in organizations
D. Organizational behavior
Answer: D
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2. Understanding the ways people act and interact within organizations provides three key
advantages. Which of the following is not one of the three key advantages?
A. influencing behavior
B. predicting behavior
C. explaining behavior
D. controlling behavior
Answer: D
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3. ______ is an awareness of how your actions and emotions affect those around you.
A. Management intelligence
B. Emotional intelligence
C. Psychological intelligence
D. Human intelligence
,Answer: B
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4. When looking at an organization as a whole, one needs to visualize how it fits into its
overall environment and undеrstand how each part relates to the others. What
management skill is this?
A. leading
B. technical
C. human
D. conceptual
Answer: D
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5. What are the two different kinds of resources that organizations have?
A. financiаl and technical
B. reliable and unreliable
C. natural and unnatural
D. intangible and tangible
Answer: D
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6. ______ accumulates when employees work toward the strategic goals of an organizati оn to
achieve competitive advantage.
A. Earnings per share
B. Return on investment
C. Humаn capital value
D. Company morale
,Answer: C
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7. ______ is the level of exceptional skills and talents employees possess in an industry.
A. Human capital value
B. Human capital inimitability
C. Human capital rareness
D. Human capital importance
Answer: C
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8. ______ is the degree to which the skills and talents of employees can be emulated by other
organizations.
A. Human capital inimitability
B. Human capital value
C. Human capital rareness
D. Human capital importance
Answer: A
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9. Which of these sciences is not linked to organizational behavior?
A. social psychology
B. accounting
C. anthropology
D. political science
Answer: B
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10. Which of the five behavioral sciences, related to organizational behavior, has a primary
focus on the mental health and well-being of emрloyees in relationship to their work
performance?
A. social psychology
B. sociology
C. psychology
D. political sciencе
Answer: C
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11. Of the five behavioral science disciplines, which one studies how conflict is managed and
how power is distributed?
A. political science
B. social psychology
C. sociology
D. psychology
Answer: A
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12. Which of the five behavioral sciences related to organizational behavior studies people
and their activities in relation to societal, environmental, and cultural influences?
A. anthropology
B. social psychology
C. sociology
D. political science