Instructor’s Resource Manual and Test Bank
for
Counseling Strategies and Interventions for
@
Professional Helpers
Ninth Edition
A
Sherry Cormier
West Virginia University
pl
Prepared by
Melissa Brown, MEd
u
Acadia University
ss
Boston Columbus Indianapolis New York San Francisco Upper Saddle River
tu
Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto
Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo
v ia
@Aplusstuvia
, Chapter 1
The Helping Profession
CHAPTER OUTLINE
What is Helping?
Helping Conditions
What Do Professional Helpers Do?
Settings in Which Helpers Work
School Settings
Higher Education Settings
Community Settings
Religious Settings
Industrial and Employment Settings
Health Care and Rehabilitation Settings
Military Settings
Helper Qualities and Skills
Virtue
Cultural Competence Skills
Neural Integration and Mindful Awareness
Resiliency
Training and Credentialing of Professional Helpers
Summary
@
KEY WORDS
Credentialing
Cultural competence
Cultural Context
A
Diversity
Ethical Code
Helping conditions
Mindful Awareness
Multiculturalism
pl
Neural Integration
Nonprofessional helper
Power
Privilege
Professional helper
u
Professional helping
Resiliency
Training
ss
Virtue
CHAPTER OVERVIEW
tu
This chapter has examined the meaning of helping in the context of human concerns and who the helpers are.
Professional helpers are found in many settings and encounter a wide variety of human issues. Professional helpers
can be distinguished from nonprofessional helpers by their identification with a professional organization, their use
of an ethical code and standards of practice, and acknowledgment of an accrediting body that regulates their
v
training, certification, and licensing of their practice. The effective helper brings to the setting certain personal
qualities, without which the client would not likely enter into the alliance in which help occurs. These include
ia
4
@Aplusstuvia
, TEST ITEMS
Chapter 1
MULTIPLE CHOICE: Choose the alternative that best completes the statement or answers the question.
1. Examples of workers who are not generally considered professional helpers, but who may enter the helping
network on a temporary basis include __________.
a. psychiatrists and psychologists
b. ministers and teachers
c. marriage and family therapists
d. social workers and case managers
2. Professional helpers can be distinguished from non-professional helpers by which of the following?
a. existence of an accrediting body that governs training, credentialing, and licensing of practice
b. identification with a professional organization
c. adoption of an ethical code and standards of practice
d. all of the above
3. The four conditions under which helping is most likely to occur include: someone trained and/or capable as a
helper, someone willing to offer help, a setting conducive to helping, and
a. help offered by a professional versus a paraprofessional helper.
b. a client seeking help.
c. a reluctant client who has been mandated to seek help.
d. a client who denies needing or wanting help.
@
4. Which of the following characteristics of a helper would enhance the helping process?
a. a conscious need to be helpful
b. an unconscious need to be helpful
c. a conscious intent to be helpful
d. an unconscious intent to be helpful
A
5. Cultural affiliations may lead a distressed individual to do which of the following?
a. not seek help from a helping professional
b. seek guidance from tribal elders, or religious or spiritual leaders
c. turn to family confidants
pl
d. all of the above
6. Professional helping is described by all EXCEPT which of the following?
a. It addresses the thoughts, feelings, actions, and social systems of clients.
b. It is almost always multicultural in nature.
u
c. It is premised on a basic acceptance of all clients regardless of their behaviors.
d. It may necessitate strong persuasion and influence if the client is resistant or reluctant.
ss
7. Which of the following is LEAST likely to describe helping in school settings?
a. Much of the high school helper’s work is with the teaching staff rather than individual students.
b. The current force of school helping is in comprehensive programs that focus on primary prevention
and healthy development for all students.
tu
c. The ASCA National Model focuses helper efforts on achievement and educational needs.
d. Elementary helpers emphasize the total school environment rather than individual helping of children.
v ia
6
@Aplusstuvia
, 8. The ASCA National Model: A Framework for School Counseling Programs emphasizes __________ in order
to promote effective systemic change that will foster access to opportunities and better achievement for all
students.
a. small group work
b. collaboration/consultation with teachers, parents, and school administrators
c. classroom-based guidance activities
d. individual counseling
9. Which of the following LEAST depicts the emerging role for school helpers?
a. attention to the achievement and educational needs of all students
b. focus on systemic change and advocacy
c. increased emphasis on responsive and reactive approaches
d. encouraging administrators to address institutionalized educational inequities
10. Current issues related to helping in college settings include all EXCEPT which of the following?
a. more severe psychopathology among students including chronic mental illness
b. a decrease in the number of third culture kids (TCK) and multiracial and international students
c. helpers assigned to academic advising, residences, and career services
d. an increase in the use of technology to meet student helping needs
11. Issues related to confidentiality and privacy in the college setting have become more complex due to the
advent of __________.
a. outreach programming
b. support groups
c. psychoeducation sessions
d. online counseling
@
12. Which of the following accurately depicts the roles of helpers in community settings?
a. They may become involved in community advocacy efforts and direct community intervention.
b. They often conduct psychotherapy with individuals, families, and/or groups.
c. They are employed in the widest variety of employment settings relative to other helpers.
d. All of the above are accurate.
A
13. According to Vacc and Loesch (2000), the three major activities undertaken by helpers working in religious
settings include all EXCEPT __________.
a. mood management counseling
pl
b. referrals to other professionals
c. bereavement counseling
d. marriage and family counseling
14. Which of the following is NOT true with respect to helping in industrial and employment settings?
u
a. The private sector is considered to be the new frontier for helping services.
b. Outplacement services were initiated in response to the association established between workplace
stress and infectious disease.
ss
c. Outplacement helpers are often those who have firsthand experience in an industry setting.
d. Employment assistance programs address issues such as substance abuse and couple and family
relationship issues.
15. The increased demand for helpers in health care and rehabilitation settings has been accompanied by role
tu
diversification including:
a. provision of wellness programs.
b. promotion of disease prevention via appropriate self-care.
c. fostering patient responsibility for medication compliance and pain management.
d. all of the above.
v ia
7
@Aplusstuvia
for
Counseling Strategies and Interventions for
@
Professional Helpers
Ninth Edition
A
Sherry Cormier
West Virginia University
pl
Prepared by
Melissa Brown, MEd
u
Acadia University
ss
Boston Columbus Indianapolis New York San Francisco Upper Saddle River
tu
Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto
Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo
v ia
@Aplusstuvia
, Chapter 1
The Helping Profession
CHAPTER OUTLINE
What is Helping?
Helping Conditions
What Do Professional Helpers Do?
Settings in Which Helpers Work
School Settings
Higher Education Settings
Community Settings
Religious Settings
Industrial and Employment Settings
Health Care and Rehabilitation Settings
Military Settings
Helper Qualities and Skills
Virtue
Cultural Competence Skills
Neural Integration and Mindful Awareness
Resiliency
Training and Credentialing of Professional Helpers
Summary
@
KEY WORDS
Credentialing
Cultural competence
Cultural Context
A
Diversity
Ethical Code
Helping conditions
Mindful Awareness
Multiculturalism
pl
Neural Integration
Nonprofessional helper
Power
Privilege
Professional helper
u
Professional helping
Resiliency
Training
ss
Virtue
CHAPTER OVERVIEW
tu
This chapter has examined the meaning of helping in the context of human concerns and who the helpers are.
Professional helpers are found in many settings and encounter a wide variety of human issues. Professional helpers
can be distinguished from nonprofessional helpers by their identification with a professional organization, their use
of an ethical code and standards of practice, and acknowledgment of an accrediting body that regulates their
v
training, certification, and licensing of their practice. The effective helper brings to the setting certain personal
qualities, without which the client would not likely enter into the alliance in which help occurs. These include
ia
4
@Aplusstuvia
, TEST ITEMS
Chapter 1
MULTIPLE CHOICE: Choose the alternative that best completes the statement or answers the question.
1. Examples of workers who are not generally considered professional helpers, but who may enter the helping
network on a temporary basis include __________.
a. psychiatrists and psychologists
b. ministers and teachers
c. marriage and family therapists
d. social workers and case managers
2. Professional helpers can be distinguished from non-professional helpers by which of the following?
a. existence of an accrediting body that governs training, credentialing, and licensing of practice
b. identification with a professional organization
c. adoption of an ethical code and standards of practice
d. all of the above
3. The four conditions under which helping is most likely to occur include: someone trained and/or capable as a
helper, someone willing to offer help, a setting conducive to helping, and
a. help offered by a professional versus a paraprofessional helper.
b. a client seeking help.
c. a reluctant client who has been mandated to seek help.
d. a client who denies needing or wanting help.
@
4. Which of the following characteristics of a helper would enhance the helping process?
a. a conscious need to be helpful
b. an unconscious need to be helpful
c. a conscious intent to be helpful
d. an unconscious intent to be helpful
A
5. Cultural affiliations may lead a distressed individual to do which of the following?
a. not seek help from a helping professional
b. seek guidance from tribal elders, or religious or spiritual leaders
c. turn to family confidants
pl
d. all of the above
6. Professional helping is described by all EXCEPT which of the following?
a. It addresses the thoughts, feelings, actions, and social systems of clients.
b. It is almost always multicultural in nature.
u
c. It is premised on a basic acceptance of all clients regardless of their behaviors.
d. It may necessitate strong persuasion and influence if the client is resistant or reluctant.
ss
7. Which of the following is LEAST likely to describe helping in school settings?
a. Much of the high school helper’s work is with the teaching staff rather than individual students.
b. The current force of school helping is in comprehensive programs that focus on primary prevention
and healthy development for all students.
tu
c. The ASCA National Model focuses helper efforts on achievement and educational needs.
d. Elementary helpers emphasize the total school environment rather than individual helping of children.
v ia
6
@Aplusstuvia
, 8. The ASCA National Model: A Framework for School Counseling Programs emphasizes __________ in order
to promote effective systemic change that will foster access to opportunities and better achievement for all
students.
a. small group work
b. collaboration/consultation with teachers, parents, and school administrators
c. classroom-based guidance activities
d. individual counseling
9. Which of the following LEAST depicts the emerging role for school helpers?
a. attention to the achievement and educational needs of all students
b. focus on systemic change and advocacy
c. increased emphasis on responsive and reactive approaches
d. encouraging administrators to address institutionalized educational inequities
10. Current issues related to helping in college settings include all EXCEPT which of the following?
a. more severe psychopathology among students including chronic mental illness
b. a decrease in the number of third culture kids (TCK) and multiracial and international students
c. helpers assigned to academic advising, residences, and career services
d. an increase in the use of technology to meet student helping needs
11. Issues related to confidentiality and privacy in the college setting have become more complex due to the
advent of __________.
a. outreach programming
b. support groups
c. psychoeducation sessions
d. online counseling
@
12. Which of the following accurately depicts the roles of helpers in community settings?
a. They may become involved in community advocacy efforts and direct community intervention.
b. They often conduct psychotherapy with individuals, families, and/or groups.
c. They are employed in the widest variety of employment settings relative to other helpers.
d. All of the above are accurate.
A
13. According to Vacc and Loesch (2000), the three major activities undertaken by helpers working in religious
settings include all EXCEPT __________.
a. mood management counseling
pl
b. referrals to other professionals
c. bereavement counseling
d. marriage and family counseling
14. Which of the following is NOT true with respect to helping in industrial and employment settings?
u
a. The private sector is considered to be the new frontier for helping services.
b. Outplacement services were initiated in response to the association established between workplace
stress and infectious disease.
ss
c. Outplacement helpers are often those who have firsthand experience in an industry setting.
d. Employment assistance programs address issues such as substance abuse and couple and family
relationship issues.
15. The increased demand for helpers in health care and rehabilitation settings has been accompanied by role
tu
diversification including:
a. provision of wellness programs.
b. promotion of disease prevention via appropriate self-care.
c. fostering patient responsibility for medication compliance and pain management.
d. all of the above.
v ia
7
@Aplusstuvia
