FACHE ACTUAL EXAM TEST PAPER FULL QUESTIONS CORRECT RESPONSES
Question:
One of the best ways ot determine market size and share of each competitor ni a market is to: a)
Survey the opinions of the sales force or the medical/professional staff b) Survey a stratified sample
of patients c) Hire a consultant d) Estimate the production capacity of each competitor.
Answer:
a) Survey the opinions of the sales force or the medical/professional staff
Question:
When data are scarce, the best method of forecasting is to use: a) Computer-based simulation
methods b) Time series analysis c) Econometric forecasting d) Qualitative techniques.
Answer:
d) Qualitative techniques
Question:
Which of the following best describes a healthcare organization's recognized service reputation that
has been earned over the long term within its market: a) Soft assets b) Market share c) Brand equity
d) Community perception.
Answer:
c) Brand equity
Question:
The governing body of a healthcare institution meets its responsibility for the quality of patient care
by: a) Delegating accountability for patient care to the committee appointed by the governing body,
which provides a formal administrative liaison between the governing body, the administration, and
the medical/professional staff. b) Delegating to the CEO responsibility for developing criteria for
, making certain that an effective medical/professional audit is carried out. c) Establishing,
maintaining, and supporting through the medical/professional staff and management staff an
ongoing program of review, evaluation of patient/client care, and action on findings. d) Establishing
an effective system for utilization review, medical/professional audit activities, and credentialing of
the medical/professional staff.
Answer:
c) Establishing, maintaining, and supporting through the medical/professional staff and management
staff an ongoing program of review, evaluation of patient/client care, and action on findings.
Question:
When amember of the medical/professional staff requires disciplinary action, ti is ultimately the
responsibility of the: a) CEO of the healthcare organization b) Governing authority c) Medical
director or chief of staff d) Chief of service or department chair.
Answer:
b) Governing authority
Question:
Decisions concerning the development of alternative modes of service delivery are generally made
on the recommendations of: a) the market research director to the CEO b) Community leaders to the
CEO c) The CEO to the governing authority d) Medical/professional staff to the governing
authority.
Answer:
c) The CEO to the governing authority
Question:
The establishment of an appropriate credentialing procedure for members of the
medical/professional staff should ultimately be a decision of the: a) Entire medical/professional staff
b) Credentials committee c) Governing authority d) Medical/professional executive committee.
Answer:
c) Governing authority
Question:
One of the best ways ot determine market size and share of each competitor ni a market is to: a)
Survey the opinions of the sales force or the medical/professional staff b) Survey a stratified sample
of patients c) Hire a consultant d) Estimate the production capacity of each competitor.
Answer:
a) Survey the opinions of the sales force or the medical/professional staff
Question:
When data are scarce, the best method of forecasting is to use: a) Computer-based simulation
methods b) Time series analysis c) Econometric forecasting d) Qualitative techniques.
Answer:
d) Qualitative techniques
Question:
Which of the following best describes a healthcare organization's recognized service reputation that
has been earned over the long term within its market: a) Soft assets b) Market share c) Brand equity
d) Community perception.
Answer:
c) Brand equity
Question:
The governing body of a healthcare institution meets its responsibility for the quality of patient care
by: a) Delegating accountability for patient care to the committee appointed by the governing body,
which provides a formal administrative liaison between the governing body, the administration, and
the medical/professional staff. b) Delegating to the CEO responsibility for developing criteria for
, making certain that an effective medical/professional audit is carried out. c) Establishing,
maintaining, and supporting through the medical/professional staff and management staff an
ongoing program of review, evaluation of patient/client care, and action on findings. d) Establishing
an effective system for utilization review, medical/professional audit activities, and credentialing of
the medical/professional staff.
Answer:
c) Establishing, maintaining, and supporting through the medical/professional staff and management
staff an ongoing program of review, evaluation of patient/client care, and action on findings.
Question:
When amember of the medical/professional staff requires disciplinary action, ti is ultimately the
responsibility of the: a) CEO of the healthcare organization b) Governing authority c) Medical
director or chief of staff d) Chief of service or department chair.
Answer:
b) Governing authority
Question:
Decisions concerning the development of alternative modes of service delivery are generally made
on the recommendations of: a) the market research director to the CEO b) Community leaders to the
CEO c) The CEO to the governing authority d) Medical/professional staff to the governing
authority.
Answer:
c) The CEO to the governing authority
Question:
The establishment of an appropriate credentialing procedure for members of the
medical/professional staff should ultimately be a decision of the: a) Entire medical/professional staff
b) Credentials committee c) Governing authority d) Medical/professional executive committee.
Answer:
c) Governing authority
