COM4807 ORGANISATIONAL
COMMUNICATION THEORY 1 2026
COMPREHENSIVE ASSESSMENT SCRIPT
SOLVED QUESTIONS ANSWERS UPDATED
REVIEW SET
◉ Weaknesses of Peters and Waterman's Theory.
Answer: Suggested attributes would apply forever, but many
'excellent' companies faced severe difficulties
◉ Operational.
Answer: Highly action-oriented; points directly to behaviors.
◉ Impact.
Answer: Statistically significant differences in performance between
'excellent' firms and general Fortune 1,000 companies based on
these principles.
◉ Clarity.
Answer: Uses plain-language attributes that create a shared agenda
easily understood by executives and frontline staff alike.
,◉ Innovation.
Answer: Encourages a culture of empowerment and risk-taking,
which is essential for adapting to changing market conditions.
◉ Positive feedback.
Answer: Feedback that tends to magnify a process or increase its
output, making someone feel good about their work.
◉ Meg Wheatley.
Answer: Core Theoretical Concepts.
◉ Organizations as Living Systems.
Answer: Wheatley posits that like all living beings, organizations
have the natural capacity to self-organize, grow, and adapt.
◉ Order Without Control.
Answer: She argues that order is an inherent property of life; leaders
should provide a clear sense of purpose that allows people to self-
organize.
◉ Chaos as a Generative Force.
Answer: In Wheatley's view, chaos and change are essential routes
to transformation.
, ◉ The Power of Relationships.
Answer: Emphasizes that nothing exists in isolation;
interconnections and information flow are more critical than formal
hierarchy.
◉ Strengths and Weaknesses.
Answer: Aspect of adaptability, employee engagement, holistic view,
and resilience.
◉ Adaptability.
Answer: Provides a powerful framework for navigating volatile and
unpredictable environments.
◉ Employee Engagement.
Answer: Encourages participatory leadership, trust, and autonomy,
which can significantly boost morale and creativity.
◉ Holistic View.
Answer: Uses systems thinking to help leaders see the big picture
and interdependencies between different parts of the company.
◉ Resilience.
COMMUNICATION THEORY 1 2026
COMPREHENSIVE ASSESSMENT SCRIPT
SOLVED QUESTIONS ANSWERS UPDATED
REVIEW SET
◉ Weaknesses of Peters and Waterman's Theory.
Answer: Suggested attributes would apply forever, but many
'excellent' companies faced severe difficulties
◉ Operational.
Answer: Highly action-oriented; points directly to behaviors.
◉ Impact.
Answer: Statistically significant differences in performance between
'excellent' firms and general Fortune 1,000 companies based on
these principles.
◉ Clarity.
Answer: Uses plain-language attributes that create a shared agenda
easily understood by executives and frontline staff alike.
,◉ Innovation.
Answer: Encourages a culture of empowerment and risk-taking,
which is essential for adapting to changing market conditions.
◉ Positive feedback.
Answer: Feedback that tends to magnify a process or increase its
output, making someone feel good about their work.
◉ Meg Wheatley.
Answer: Core Theoretical Concepts.
◉ Organizations as Living Systems.
Answer: Wheatley posits that like all living beings, organizations
have the natural capacity to self-organize, grow, and adapt.
◉ Order Without Control.
Answer: She argues that order is an inherent property of life; leaders
should provide a clear sense of purpose that allows people to self-
organize.
◉ Chaos as a Generative Force.
Answer: In Wheatley's view, chaos and change are essential routes
to transformation.
, ◉ The Power of Relationships.
Answer: Emphasizes that nothing exists in isolation;
interconnections and information flow are more critical than formal
hierarchy.
◉ Strengths and Weaknesses.
Answer: Aspect of adaptability, employee engagement, holistic view,
and resilience.
◉ Adaptability.
Answer: Provides a powerful framework for navigating volatile and
unpredictable environments.
◉ Employee Engagement.
Answer: Encourages participatory leadership, trust, and autonomy,
which can significantly boost morale and creativity.
◉ Holistic View.
Answer: Uses systems thinking to help leaders see the big picture
and interdependencies between different parts of the company.
◉ Resilience.
