COM4806 ORGANISATIONAL
COMMUNICATION RESEARCH 1 2026 FINAL
REVIEW QUESTIONS ANSWERS BUNDLED
PRACTICE COLLECTION
◉ Input-throughput-output.
Answer: Materials and info enter as the input, transformed by
throughput, and pushed back out as output
◉ Peters and Waterman's Eight Attributes of Excellence.
Answer: A Bias for Action, Close to the Customer, Autonomy and
Entrepreneurship, Productivity Through People, Hands-On, Value-
Driven, Stick to the Knitting, Simple Form, Lean Staff, Simultaneous
Loose-Tight Properties
◉ Strengths of Peters and Waterman's Theory.
Answer: Highlighted that shared values and 'soft' factors are critical
for long-term success
◉ Weaknesses of Peters and Waterman's Theory.
Answer: Suggested attributes would apply forever, but many
'excellent' companies faced severe difficulties
,◉ Operational.
Answer: Highly action-oriented; points directly to behaviors.
◉ Impact.
Answer: Statistically significant differences in performance between
'excellent' firms and general Fortune 1,000 companies based on
these principles.
◉ Clarity.
Answer: Uses plain-language attributes that create a shared agenda
easily understood by executives and frontline staff alike.
◉ Innovation.
Answer: Encourages a culture of empowerment and risk-taking,
which is essential for adapting to changing market conditions.
◉ Positive feedback.
Answer: Feedback that tends to magnify a process or increase its
output, making someone feel good about their work.
◉ Meg Wheatley.
Answer: Core Theoretical Concepts.
, ◉ Organizations as Living Systems.
Answer: Wheatley posits that like all living beings, organizations
have the natural capacity to self-organize, grow, and adapt.
◉ Order Without Control.
Answer: She argues that order is an inherent property of life; leaders
should provide a clear sense of purpose that allows people to self-
organize.
◉ Chaos as a Generative Force.
Answer: In Wheatley's view, chaos and change are essential routes
to transformation.
◉ The Power of Relationships.
Answer: Emphasizes that nothing exists in isolation;
interconnections and information flow are more critical than formal
hierarchy.
◉ Strengths and Weaknesses.
Answer: Aspect of adaptability, employee engagement, holistic view,
and resilience.
◉ Adaptability.
COMMUNICATION RESEARCH 1 2026 FINAL
REVIEW QUESTIONS ANSWERS BUNDLED
PRACTICE COLLECTION
◉ Input-throughput-output.
Answer: Materials and info enter as the input, transformed by
throughput, and pushed back out as output
◉ Peters and Waterman's Eight Attributes of Excellence.
Answer: A Bias for Action, Close to the Customer, Autonomy and
Entrepreneurship, Productivity Through People, Hands-On, Value-
Driven, Stick to the Knitting, Simple Form, Lean Staff, Simultaneous
Loose-Tight Properties
◉ Strengths of Peters and Waterman's Theory.
Answer: Highlighted that shared values and 'soft' factors are critical
for long-term success
◉ Weaknesses of Peters and Waterman's Theory.
Answer: Suggested attributes would apply forever, but many
'excellent' companies faced severe difficulties
,◉ Operational.
Answer: Highly action-oriented; points directly to behaviors.
◉ Impact.
Answer: Statistically significant differences in performance between
'excellent' firms and general Fortune 1,000 companies based on
these principles.
◉ Clarity.
Answer: Uses plain-language attributes that create a shared agenda
easily understood by executives and frontline staff alike.
◉ Innovation.
Answer: Encourages a culture of empowerment and risk-taking,
which is essential for adapting to changing market conditions.
◉ Positive feedback.
Answer: Feedback that tends to magnify a process or increase its
output, making someone feel good about their work.
◉ Meg Wheatley.
Answer: Core Theoretical Concepts.
, ◉ Organizations as Living Systems.
Answer: Wheatley posits that like all living beings, organizations
have the natural capacity to self-organize, grow, and adapt.
◉ Order Without Control.
Answer: She argues that order is an inherent property of life; leaders
should provide a clear sense of purpose that allows people to self-
organize.
◉ Chaos as a Generative Force.
Answer: In Wheatley's view, chaos and change are essential routes
to transformation.
◉ The Power of Relationships.
Answer: Emphasizes that nothing exists in isolation;
interconnections and information flow are more critical than formal
hierarchy.
◉ Strengths and Weaknesses.
Answer: Aspect of adaptability, employee engagement, holistic view,
and resilience.
◉ Adaptability.
