BUS 201 FINAL EXAM QUESTIONS WITH ACCURATE
ANSWERS
"Calling" is one way of understanding one's work. What are the other two?
correct answer • Transcendent summons•
Sense of purpose or meaningfulness• Other-oriented values and goals as a
primary source of motivation
According to Simon Sinek, what are leaders responsible for? How should we lead?
How do empathy and vulnerability relate to leadership? correct answer
According to the Snow article, why do we struggle to "rest without the law" and
how should we better understand and practice Sabbath? correct answer The
Sabbath should not be about the things we cannot do, but about the things we
SHOULD do.
The Sabbath is just a glimpse of eternity with our Creator.
Address whether conflict is always negative. correct answer No
Be able to define the six core virtues in the VIA Classification as well as a related
character strength for each core virtue. correct answer Wisdom- cognitive; right
thought ex. judgement
Courage- emotional; right devotion ex. honesty
Justice- civic; right will ex. fairness
Humanity- interpersonal; right heart ex. love
Temperance- protect against excess; right measure ex. forgiveness
Transcendence- forge connections and provide meaning, right purpose ex.
gratitude
,Define and apply emotion contagion to a business scenario correct answer
Emotions serve many purposes and affect people at work. There are positive and
negative emotions, and both can be helpful at motivating us to work harder.
Emotions are malleable and they can also be contagious.
Define authentic leadership and its potential for leadership effectiveness. correct
answer Authentic leaders know who they are, what they believe in and value, and
act on those values and beliefs openly and candidly.
Create trust
Encourage open communication
Self-Leadership
• Self-awareness - understanding WHO we are and HOW we are seen • Strengths
and Flaws/Weaknesses/Derailers • Authentic Character (being the real and best
"you")
• Personal Vision
• Reflective practice
Define conflict and understand different types of conflict. correct answer a
process the involves people disagreeing
Functional: improves group performance
Dysfunctional: hinders group performance
Define emotions and identify the different types of emotions people experience
correct answer A short, intense feeling resulting from some event.
There are positive emotions: joy, love, surprise
, negative emotions: anger, fear, sadness
Define organizational culture and understand why it is important. correct answer
• A system of shared meaning (assumptions, values, and beliefs) held by members
that distinguishes the organization from other organizations. • Culture shows
employees what is appropriate and inappropriate behavior. • Culture can be an
organization's strongest asset or its biggest liability.
Define power and how it can have both positive andnegative consequences.
correct answer Power: The ability to influence the behavior of others to get what
you want.
Pros: ?
Cons: ?
Define psychological resilience and how a resilience regimen can be used in work
settings. correct answer the ability to mentally or emotionally cope with a crisis or
to return to pre-crisis status quickly.
Resilience Regimen: It is used by asking a series of pointed questions, managers
can grasp their own and their direct reports' habits of thought and help re- frame
negative events in productive ways.
Define servant leadership and its potential for leadership effectiveness. correct
answer
Define the two 'sides' of trust and describe the importance of trustin relationships
at work. What specific actions can you take to be proactive in cultivating trust?
ANSWERS
"Calling" is one way of understanding one's work. What are the other two?
correct answer • Transcendent summons•
Sense of purpose or meaningfulness• Other-oriented values and goals as a
primary source of motivation
According to Simon Sinek, what are leaders responsible for? How should we lead?
How do empathy and vulnerability relate to leadership? correct answer
According to the Snow article, why do we struggle to "rest without the law" and
how should we better understand and practice Sabbath? correct answer The
Sabbath should not be about the things we cannot do, but about the things we
SHOULD do.
The Sabbath is just a glimpse of eternity with our Creator.
Address whether conflict is always negative. correct answer No
Be able to define the six core virtues in the VIA Classification as well as a related
character strength for each core virtue. correct answer Wisdom- cognitive; right
thought ex. judgement
Courage- emotional; right devotion ex. honesty
Justice- civic; right will ex. fairness
Humanity- interpersonal; right heart ex. love
Temperance- protect against excess; right measure ex. forgiveness
Transcendence- forge connections and provide meaning, right purpose ex.
gratitude
,Define and apply emotion contagion to a business scenario correct answer
Emotions serve many purposes and affect people at work. There are positive and
negative emotions, and both can be helpful at motivating us to work harder.
Emotions are malleable and they can also be contagious.
Define authentic leadership and its potential for leadership effectiveness. correct
answer Authentic leaders know who they are, what they believe in and value, and
act on those values and beliefs openly and candidly.
Create trust
Encourage open communication
Self-Leadership
• Self-awareness - understanding WHO we are and HOW we are seen • Strengths
and Flaws/Weaknesses/Derailers • Authentic Character (being the real and best
"you")
• Personal Vision
• Reflective practice
Define conflict and understand different types of conflict. correct answer a
process the involves people disagreeing
Functional: improves group performance
Dysfunctional: hinders group performance
Define emotions and identify the different types of emotions people experience
correct answer A short, intense feeling resulting from some event.
There are positive emotions: joy, love, surprise
, negative emotions: anger, fear, sadness
Define organizational culture and understand why it is important. correct answer
• A system of shared meaning (assumptions, values, and beliefs) held by members
that distinguishes the organization from other organizations. • Culture shows
employees what is appropriate and inappropriate behavior. • Culture can be an
organization's strongest asset or its biggest liability.
Define power and how it can have both positive andnegative consequences.
correct answer Power: The ability to influence the behavior of others to get what
you want.
Pros: ?
Cons: ?
Define psychological resilience and how a resilience regimen can be used in work
settings. correct answer the ability to mentally or emotionally cope with a crisis or
to return to pre-crisis status quickly.
Resilience Regimen: It is used by asking a series of pointed questions, managers
can grasp their own and their direct reports' habits of thought and help re- frame
negative events in productive ways.
Define servant leadership and its potential for leadership effectiveness. correct
answer
Define the two 'sides' of trust and describe the importance of trustin relationships
at work. What specific actions can you take to be proactive in cultivating trust?
