MANAGEMENT 201 FINAL EXAM QUESTIONS WITH
ACCURATE ANSWERS
advantages of matrix structure correct answer facilitates coordination and
efficient allocation of specialists
as a manager correct answer responsible for relating and sustaining
assessing focus of conflict correct answer task
relationship
process
BATNA correct answer Best Alternative to a Negotiated Agreement
benefits of work specialization correct answer greater efficiency
lower costs
bureaucracy** correct answer highly routine operating tasks achieved through
specialization
clear, formal, long chain of command
organized by function or geography
centralized authority
narrow spans of control
decision making follows the chain of command
not a lot of confusion
, centralization correct answer degree to which decision making is concentrated at
a single point in the organization
formal authority
centralization/decentralization correct answer where are decisions made?
chain of command correct answer direct-straight line
indirect-dotted line
common organizational designs correct answer simple structure
bureaucracy
matrix structure
(human capital consulting)
conflict correct answer process that begins when one party perceives that
another party has negatively affected, or is about to negatively affect, something
that the first party cares about
costs of work specialization correct answer human costs when carried too far
job enlargement as a solution
creating a culture correct answer hiring and keeping those who think and feel the
same way they do
indoctrinating and socializing those employees to their way of thinking and feeling
acting as a role model and encouraging employees to identify with them
ACCURATE ANSWERS
advantages of matrix structure correct answer facilitates coordination and
efficient allocation of specialists
as a manager correct answer responsible for relating and sustaining
assessing focus of conflict correct answer task
relationship
process
BATNA correct answer Best Alternative to a Negotiated Agreement
benefits of work specialization correct answer greater efficiency
lower costs
bureaucracy** correct answer highly routine operating tasks achieved through
specialization
clear, formal, long chain of command
organized by function or geography
centralized authority
narrow spans of control
decision making follows the chain of command
not a lot of confusion
, centralization correct answer degree to which decision making is concentrated at
a single point in the organization
formal authority
centralization/decentralization correct answer where are decisions made?
chain of command correct answer direct-straight line
indirect-dotted line
common organizational designs correct answer simple structure
bureaucracy
matrix structure
(human capital consulting)
conflict correct answer process that begins when one party perceives that
another party has negatively affected, or is about to negatively affect, something
that the first party cares about
costs of work specialization correct answer human costs when carried too far
job enlargement as a solution
creating a culture correct answer hiring and keeping those who think and feel the
same way they do
indoctrinating and socializing those employees to their way of thinking and feeling
acting as a role model and encouraging employees to identify with them
