CAM -Certified Apartment Manager Question
and Answer [2026] | UPDATED ACTUAL
Exam | Final Review
• Which term is BEST defined as legally enforceable contract that grants a resident the
tights and responsibilities of possession and use of an apartment for specified period of
time?
A. Lease
B. Offer
C. Amendment
D. Exclusion clause -✓✓ A. Lease
• When may it be unnecessary to collect bids for a contract?
A. The contract is for a negligible amount
B. The contract is for a short period of time
C. The contract covers work that can be completed on-site
D. The contract has been previously awarded for similar work -✓✓ A. The contract is for
a negligible amount
• Who should complete a rental application?
A. Prospective resident
B. Property manager
C. Minor occupant
D. Leasing professional -✓✓ B. Prospective resident
• Which reason BEST describes why it is important for an apartment manager to
paraphrase a resident's remarks during a conversation?
A. It provides the resident with information that he/she might not have known
B. It reinforces that the resident is in control and directing the conversation.
C. It helps avoid miscommunication and shows that the apartment cares about the
residents
D. It gives the resident a sense of whether the apartment manager agrees or disagrees
with the information -✓✓ C. It helps avoid miscommunication and shows that the
apartment manager cares about the resident
• During contract work at a property, which method of risk reduction is used to
encourage satisfactory completion of work by withholding a percentage of payment?
A. Retainage fee
, B. Lien waiver
C. Certificate of insurance
D. Payment and performance bond -✓✓ A. Retainage fee
• Which term is BEST defined as a neutral policy or procedure that has a
disproportionately negative effect on a protected class?
A. Limited liability
B. Tenant subsidy
C. Disparate impact
D. Punitive damage -✓✓ C. Disparate impact
• In which situation would it be MOST appropriate to ask for written verification of a
disability from a person who requests reasonable modifications due to a disability?
A. Fulfilling the request will have a financial impact
B. The disability is not readily apparent
C. The modification is being requested for a minor
D. Public areas will be affected by the modification -✓✓ B. . The disability is not readily
apparent
• How should a property manager respond after being made aware that a sex offender
lives on the property?
A. Seek legal counsel about disclosure responsibility
B. Tell no one and issue a notice to vacate at the end of the lease term
C. Disclose the information to the residents
D. Get written consent to release the information from the convicted resident's -✓✓ A.
Seek legal counsel about disclosure responsibility
• Which term is the best defined as the changes in the rules, services, practices, or
policies that allow individuals with disabilities equal enjoyment of housing?
A. Modifications
B. Renovations
C. Accommodations
D. Subsidization -✓✓ C. Accommodations
• What is the FIRST phase of the leasing process?
A. Marketing and advertising
B. Orientation and move-in
C. Leasing and follow-up
D. Screening and applications -✓✓ A. Marketing and advertising
and Answer [2026] | UPDATED ACTUAL
Exam | Final Review
• Which term is BEST defined as legally enforceable contract that grants a resident the
tights and responsibilities of possession and use of an apartment for specified period of
time?
A. Lease
B. Offer
C. Amendment
D. Exclusion clause -✓✓ A. Lease
• When may it be unnecessary to collect bids for a contract?
A. The contract is for a negligible amount
B. The contract is for a short period of time
C. The contract covers work that can be completed on-site
D. The contract has been previously awarded for similar work -✓✓ A. The contract is for
a negligible amount
• Who should complete a rental application?
A. Prospective resident
B. Property manager
C. Minor occupant
D. Leasing professional -✓✓ B. Prospective resident
• Which reason BEST describes why it is important for an apartment manager to
paraphrase a resident's remarks during a conversation?
A. It provides the resident with information that he/she might not have known
B. It reinforces that the resident is in control and directing the conversation.
C. It helps avoid miscommunication and shows that the apartment cares about the
residents
D. It gives the resident a sense of whether the apartment manager agrees or disagrees
with the information -✓✓ C. It helps avoid miscommunication and shows that the
apartment manager cares about the resident
• During contract work at a property, which method of risk reduction is used to
encourage satisfactory completion of work by withholding a percentage of payment?
A. Retainage fee
, B. Lien waiver
C. Certificate of insurance
D. Payment and performance bond -✓✓ A. Retainage fee
• Which term is BEST defined as a neutral policy or procedure that has a
disproportionately negative effect on a protected class?
A. Limited liability
B. Tenant subsidy
C. Disparate impact
D. Punitive damage -✓✓ C. Disparate impact
• In which situation would it be MOST appropriate to ask for written verification of a
disability from a person who requests reasonable modifications due to a disability?
A. Fulfilling the request will have a financial impact
B. The disability is not readily apparent
C. The modification is being requested for a minor
D. Public areas will be affected by the modification -✓✓ B. . The disability is not readily
apparent
• How should a property manager respond after being made aware that a sex offender
lives on the property?
A. Seek legal counsel about disclosure responsibility
B. Tell no one and issue a notice to vacate at the end of the lease term
C. Disclose the information to the residents
D. Get written consent to release the information from the convicted resident's -✓✓ A.
Seek legal counsel about disclosure responsibility
• Which term is the best defined as the changes in the rules, services, practices, or
policies that allow individuals with disabilities equal enjoyment of housing?
A. Modifications
B. Renovations
C. Accommodations
D. Subsidization -✓✓ C. Accommodations
• What is the FIRST phase of the leasing process?
A. Marketing and advertising
B. Orientation and move-in
C. Leasing and follow-up
D. Screening and applications -✓✓ A. Marketing and advertising
