Five Guys Manager Certification Question and
Answer [2026] | UPDATED ACTUAL Exam |
100% Verified Answers
• Where did Five Guys first open up? -✓✓ Arlington, Virginia
• What year did five guys first open? (its on the black hat) -✓✓ 1986
• From the years 1986-2001? -✓✓ Five Guys opens five locations around the DC
metro area, perfects their business, and starts to build a cult-like following.
• What happened in the year 2002? -✓✓ Five Guys decides DC metro-area
residents shouldn't be the only ones to experience their burgers and start to
franchise in Virginia and Maryland.
• What happened in the year 2003? -✓✓ Five Guys sells out of franchise territory
within 18 months and starts to open the rest of the country for franchise rights.
• 2003 - Present -✓✓ Five Guys continues to expand.
• How many different ways can someone order a hamburger. -✓✓ There are over
250,000 possible ways to order a burger at Five Guys.
• What type of beef do we use? -✓✓ We use only 100% all-American fresh ground
beef, with the exception of Canada and the UK where the meat is local
,• Are there freezers at Five guys? Is anything ever frozen? -✓✓ There are no
freezers at Five Guys, just coolers. Nothing is ever frozen.
• What oil do we use for the fries? -✓✓ Peanut Oil
• Where do we get our potatoes from? -✓✓ Only above the 42th parallel.
• Does our menu contain trans fat? -✓✓ Nope
• What are the five guys first names? -✓✓ The Five Guys are Jim, Matt, Chad, Ben
and Tyler.
• Customer perception of Five Guys starts where? -✓✓ Customer perception of
Five Guys starts in the parking lot. The parking lot and curb in front of Five Guys
should be clean with no debris, trash, cigarette butts, etc
• True or false, grease stains are allowed as long as they are out side of the doors. -
✓✓ False. There should never be a grease stain in front of the doors.
• During inclement weather what should be done? -✓✓ During inclement weather
you should place wet floor signs and mats at all entrances.
• How should our doors look? -✓✓ Doors should be clean and smudge free.
• How many neon open signs should be at ever five guys? -✓✓ 2
,• What types of signage should be at every door? -✓✓ There should be signage
with the hours of operation, the store's phone number, and on-line ordering visible
outside the restaurant.
• At what volume should music be at? -✓✓ Music should be set at an appropriate
level. It should be easy to hear the person next to you, but not the tables across the
room.
• How should the lighting be at five guys? -✓✓ Lighting should be bright and
inviting. There should never be a burned-out light bulb in Five Guys.
• At what level should trash cans be changed? -✓✓ Trash cans should never be
more than half full.
• How should trash cans be emptied? -✓✓ They should be wheeled to the back to
be changed. Trash cans should never be changed in front of the customer.
• How should potatoes be stacked? How tall should they be stacked? -✓✓ Potatoes
should be stacked "Lincoln log" style. They can be stacked 5 high against a wall or
window and 4 high when free-standing.
• How high can peanut oil be stacked? -✓✓ Boxes of peanut oil should never be
stacked more than 2 high.
• What is to be done with empty dunnage racks? (the metal racks that the potatoes
go on) -✓✓ No empty dunnage racks should be in the dining area. Empty dunnage
racks should be taken to an out of the way area in the back.
, • What is done with peanut boxes? -✓✓ There should be 2 open and available
boxes of peanuts. They should always be at least ¾ full and should have a 5 oz.
metal scoop.
• How much of the potato boats are to be in each box? -✓✓ ¼ sleeve of peanut
boats available.
• How should the comment board be kept? -✓✓ The comment board should be in
an easily accessible location and should be stocked with unlined comment cards
and crayons.
• Where should the laminated toppings card be? -✓✓ There should be a laminated
toppings card available at each register. This should be available to the customers.
• How should the tip jar be kept? -✓✓ A tip jar labeled TIPS with a black sharpie
should be available next to the registers.
• How much money should be in the tip jar in the morning and why? -✓✓ The tip
jar should be spiked with 5 one dollar bills to encourage tipping.
• What is the temperature range that cold food must be kept at? -✓✓ Cold foods
must be stored between 33° to 41°F / 0.6° to 5°C.
• What is the temperature range that hot food must be kept at? -✓✓ Hot foods must
be stored above 140°F / 60°C.
• Cold foods must return to the temperature safety zone within ___ hours. -✓✓ 2
Answer [2026] | UPDATED ACTUAL Exam |
100% Verified Answers
• Where did Five Guys first open up? -✓✓ Arlington, Virginia
• What year did five guys first open? (its on the black hat) -✓✓ 1986
• From the years 1986-2001? -✓✓ Five Guys opens five locations around the DC
metro area, perfects their business, and starts to build a cult-like following.
• What happened in the year 2002? -✓✓ Five Guys decides DC metro-area
residents shouldn't be the only ones to experience their burgers and start to
franchise in Virginia and Maryland.
• What happened in the year 2003? -✓✓ Five Guys sells out of franchise territory
within 18 months and starts to open the rest of the country for franchise rights.
• 2003 - Present -✓✓ Five Guys continues to expand.
• How many different ways can someone order a hamburger. -✓✓ There are over
250,000 possible ways to order a burger at Five Guys.
• What type of beef do we use? -✓✓ We use only 100% all-American fresh ground
beef, with the exception of Canada and the UK where the meat is local
,• Are there freezers at Five guys? Is anything ever frozen? -✓✓ There are no
freezers at Five Guys, just coolers. Nothing is ever frozen.
• What oil do we use for the fries? -✓✓ Peanut Oil
• Where do we get our potatoes from? -✓✓ Only above the 42th parallel.
• Does our menu contain trans fat? -✓✓ Nope
• What are the five guys first names? -✓✓ The Five Guys are Jim, Matt, Chad, Ben
and Tyler.
• Customer perception of Five Guys starts where? -✓✓ Customer perception of
Five Guys starts in the parking lot. The parking lot and curb in front of Five Guys
should be clean with no debris, trash, cigarette butts, etc
• True or false, grease stains are allowed as long as they are out side of the doors. -
✓✓ False. There should never be a grease stain in front of the doors.
• During inclement weather what should be done? -✓✓ During inclement weather
you should place wet floor signs and mats at all entrances.
• How should our doors look? -✓✓ Doors should be clean and smudge free.
• How many neon open signs should be at ever five guys? -✓✓ 2
,• What types of signage should be at every door? -✓✓ There should be signage
with the hours of operation, the store's phone number, and on-line ordering visible
outside the restaurant.
• At what volume should music be at? -✓✓ Music should be set at an appropriate
level. It should be easy to hear the person next to you, but not the tables across the
room.
• How should the lighting be at five guys? -✓✓ Lighting should be bright and
inviting. There should never be a burned-out light bulb in Five Guys.
• At what level should trash cans be changed? -✓✓ Trash cans should never be
more than half full.
• How should trash cans be emptied? -✓✓ They should be wheeled to the back to
be changed. Trash cans should never be changed in front of the customer.
• How should potatoes be stacked? How tall should they be stacked? -✓✓ Potatoes
should be stacked "Lincoln log" style. They can be stacked 5 high against a wall or
window and 4 high when free-standing.
• How high can peanut oil be stacked? -✓✓ Boxes of peanut oil should never be
stacked more than 2 high.
• What is to be done with empty dunnage racks? (the metal racks that the potatoes
go on) -✓✓ No empty dunnage racks should be in the dining area. Empty dunnage
racks should be taken to an out of the way area in the back.
, • What is done with peanut boxes? -✓✓ There should be 2 open and available
boxes of peanuts. They should always be at least ¾ full and should have a 5 oz.
metal scoop.
• How much of the potato boats are to be in each box? -✓✓ ¼ sleeve of peanut
boats available.
• How should the comment board be kept? -✓✓ The comment board should be in
an easily accessible location and should be stocked with unlined comment cards
and crayons.
• Where should the laminated toppings card be? -✓✓ There should be a laminated
toppings card available at each register. This should be available to the customers.
• How should the tip jar be kept? -✓✓ A tip jar labeled TIPS with a black sharpie
should be available next to the registers.
• How much money should be in the tip jar in the morning and why? -✓✓ The tip
jar should be spiked with 5 one dollar bills to encourage tipping.
• What is the temperature range that cold food must be kept at? -✓✓ Cold foods
must be stored between 33° to 41°F / 0.6° to 5°C.
• What is the temperature range that hot food must be kept at? -✓✓ Hot foods must
be stored above 140°F / 60°C.
• Cold foods must return to the temperature safety zone within ___ hours. -✓✓ 2
