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Exam (elaborations)

FACHE ACHE BOG EXAM Questions and Answers Verified Solutions Latest Update

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FACHE ACHE BOG EXAM Questions and Answers Verified Solutions Latest Update

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FACHE ACHE BOG EXAM Questions and
Answers Verified Solutions Latest
Update


Question:

The principles of quality improvement require that executives change their
management philosophy from: A) finding fault with employees to finding problems with
processes B) finding fault with employees to involving them in the improvement of
processes C) focusing on enhancing inspection techniques to focusing on variance D)
focusing on employee's roles to focusing on process outcomes.

Answer:
A


Question:

What type of problem arises when an executive knowingly allows organization to
continue in double billing A) an ethical issues but may not be grounds for dismissal is
policy is unclear B) an actual conflict of interest even absent a direct economic benefit
to executive C) an ethical problem for the employee if the executive receives direct
economic benefit D) an ethical problem if it clearly violates state of federal law.

Answer:
B


Question:

Which of the following is a unit of measure commonly used to determine physicians'
clinical productivity A) RVU B) CMS C) IPO D) CPU.

Answer:
A

,Question:

Which of the following 3rd party reimbursement methods provides the largest incentive
for the provider to reduce costs A) charge-based B) cost-based C) prospective payment
D) per diem.

Answer:
C


Question:

Statements of earnings, financial positions, changes in financial position and retained
earnings are required to be submitted yearly by all A) publicly owned HCOs B) privately
owned HCOs C) government owned HCOs D) faith-based owned HCOs.

Answer:
A


Question:

Which of the following is an example of a capital expenditure A) land purchased for
resale B) surgical equipment with a useful life of 6mo C) a building with a useful life os
20 yrs D) medical supplies used in patient care.

Answer:
C


Question:

What is the correct order of stages of accomplishing org change A) identifying,
planning, implementing, evaluating B) planning, identifying, evaluating,
implementation C) evaluation, planning, implementation, identifying D) planning,
evaluating, identifying, implementation.

Answer:
A

,Question:

Boards make better decisions if they use information that is A) readily available on
their website B) generated from computer studies of departmental activity reports C)
summarized in graphs D) focused on measurable outcomes of service quality and
economic vitality.

Answer:
D


Question:

The central role of the HCO board includes all of the following except A) setting the
strategic plan and service values of the organization B) support for assessing changing
market needs C) support in managing important service programs or departments D)
assuring the recruitment, hiring, support and reward of the CEO.

Answer:
C


Question:

The first role of the governing body is to: A) manage inputs of the HCO to achieve
outputs that are its goals B) recruit members who understand the health services field
C) set objectives and develop policy to guide the organization in achieving its mission
D) develop the operating plan and monitor departmental performance.

Answer:
C


Question:

Internal members of the healthcare organization governing body: A) serve on an ad
HCO basis and are rarely voting members B) are kept to a minimum due to
confidentiality concerns C) often include the CEO, medical director and CFO D) often
include the executive staff in planning and information management.

Answer:
C

, Question:

In assessing the advantages of using a focus group over a survey to evaluate a
program, one could say focus groups : A) are likely to use a larger sample size B) are
more useful in designing improvements to a program C) are more precise in designing
improvements to a program D) are useful only when maintaining objectivity in NOT
important.

Answer:
B


Question:

From a marketing point of view, the development of standards, clinical pathways,
clinical guidelines, and protocols can all be viewed as efforts to deal with whic unique
aspect of service delivery: A) inseparability B) intangibility C) heterogeneity (variation)
D) perishability.

Answer:
C


Question:

What purpose to market plans fulfill for the HCO A) provide a business plan as a subset
of the marketing plan B) present general goals for the organization to attain in 3-5 yrs
C) develop promotion methods to be used in obtaining HCO objectives D) provide
specific objectives for utilization attainment the next fiscal year.

Answer:
D


Question:

Five functions of marketing are: A) identifying markets, promoting the HCO, recruiting
providers, managing external relationships, patient selection B) identifying markets,
health promotion, managing external relationships, patient section, attracting capable
workers C) identifying markets, promoting the HCO, managing external relationships,
convincing patients to select the HCO, attracting capable workers D) identifying
markets, promoting the HCO, managing external relationships, strategic planning,
physician recruitment.

Answer:
C

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August 14, 2026
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