Question 1
In which of the following sections of a SOAP note should a medical assistant document a
patient's social history?
A. Subjective
B. Objective
C. Assessment
D. Plans
CORRECT ANSWER
A. Subjective
Question 2
A medical assistant is caring for a patient who is terminally ill and has been crying
uncontrollably as well as refusing to eat or see their family. The assistant should identify
this as which of the following Kübler-Ross stages of grief?
A. Depression
B. Acceptance
C. Denial
D. Anger
CORRECT ANSWER
A. Depression
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,Question 3
A medical assistant is performing an ear irrigation for an adult patient. Which of the
following actions should the assistant take?
A. Open the ear canal by pulling the pinna downward and backward
B. Ask the patient to turn their head to the unaffected ear
C. Open the ear canal by pulling the pinna upward and backward
D. Aim the fluid toward the bottom of the ear canal
CORRECT ANSWER
C. Open the ear canal by pulling the pinna upward and backward
Question 4
Which of the following waste items should a medical assistant discard in a red
biohazardous waste bag?
A. Used suture removal kit
B. Syringe and needle used for venipuncutre
C. Linens soiled with bodily fluids
D. Broken ampules
CORRECT ANSWER
C. Linens soiled with bodily fluids
Question 5
Which of the following techniques should a medical assistant use for the routine cleaning
of EKG cables?
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,A. Disinfection
B. Sanitization
C. Sterilization
D. Soaking
CORRECT ANSWER
A. Disinfection
Question 6
Which of the following is the purpose of monthly financial reconciliation?
A. To ensure the financial records of the medical practice match the information provided on
a bank statement
B. To ensure patients are paying the medical practice in a timely manner
C. To ensure all insurance claims are filed in a timely manner
D. To ensure the practice does not get audited by the IRS
CORRECT ANSWER
A. To ensure the financial records of the medical practice match the information provided
on a bank statement
Question 7
A medical assistant is preparing a patient who has anemia for an examination by the
provider. Which of the following manifestations should the assistant expect?
A. Irregular heartbeat
B. Cloudy vision
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, C. Itchy skin
D. Abdominal pain
CORRECT ANSWER
A. Irregular Heartbeat
Question 8
A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter.
Which of the following actions should the assistant take?
A. Report a reading of 97% to the provider
B. Wash the site with soap and warm water
C. Instruct the patient to take several deep breaths while the sensor is in place
D. Check capillary refill in the patient's finger
CORRECT ANSWER
D. Check capillary refill in the patient's finger
Question 9
A medical assistant is writing orders for an outpatient laparoscopic appendectomy. For this
outpatient procedure, which of the following sets of procedural codes should the assistant
use?
A. ICD-10-PCS
B. CPT
C. HCPCS
D. ICD-10-CM
CORRECT ANSWER
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In which of the following sections of a SOAP note should a medical assistant document a
patient's social history?
A. Subjective
B. Objective
C. Assessment
D. Plans
CORRECT ANSWER
A. Subjective
Question 2
A medical assistant is caring for a patient who is terminally ill and has been crying
uncontrollably as well as refusing to eat or see their family. The assistant should identify
this as which of the following Kübler-Ross stages of grief?
A. Depression
B. Acceptance
C. Denial
D. Anger
CORRECT ANSWER
A. Depression
1
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,Question 3
A medical assistant is performing an ear irrigation for an adult patient. Which of the
following actions should the assistant take?
A. Open the ear canal by pulling the pinna downward and backward
B. Ask the patient to turn their head to the unaffected ear
C. Open the ear canal by pulling the pinna upward and backward
D. Aim the fluid toward the bottom of the ear canal
CORRECT ANSWER
C. Open the ear canal by pulling the pinna upward and backward
Question 4
Which of the following waste items should a medical assistant discard in a red
biohazardous waste bag?
A. Used suture removal kit
B. Syringe and needle used for venipuncutre
C. Linens soiled with bodily fluids
D. Broken ampules
CORRECT ANSWER
C. Linens soiled with bodily fluids
Question 5
Which of the following techniques should a medical assistant use for the routine cleaning
of EKG cables?
2
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,A. Disinfection
B. Sanitization
C. Sterilization
D. Soaking
CORRECT ANSWER
A. Disinfection
Question 6
Which of the following is the purpose of monthly financial reconciliation?
A. To ensure the financial records of the medical practice match the information provided on
a bank statement
B. To ensure patients are paying the medical practice in a timely manner
C. To ensure all insurance claims are filed in a timely manner
D. To ensure the practice does not get audited by the IRS
CORRECT ANSWER
A. To ensure the financial records of the medical practice match the information provided
on a bank statement
Question 7
A medical assistant is preparing a patient who has anemia for an examination by the
provider. Which of the following manifestations should the assistant expect?
A. Irregular heartbeat
B. Cloudy vision
3
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, C. Itchy skin
D. Abdominal pain
CORRECT ANSWER
A. Irregular Heartbeat
Question 8
A medical assistant is measuring a patient's oxygen saturation with a pulse oximeter.
Which of the following actions should the assistant take?
A. Report a reading of 97% to the provider
B. Wash the site with soap and warm water
C. Instruct the patient to take several deep breaths while the sensor is in place
D. Check capillary refill in the patient's finger
CORRECT ANSWER
D. Check capillary refill in the patient's finger
Question 9
A medical assistant is writing orders for an outpatient laparoscopic appendectomy. For this
outpatient procedure, which of the following sets of procedural codes should the assistant
use?
A. ICD-10-PCS
B. CPT
C. HCPCS
D. ICD-10-CM
CORRECT ANSWER
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